[Jonathan Goldford]

We’re also getting a ton of spam for one of our clients who uses Community Events. Has anyone come up with a better solution than adding the Really Simple CAPTCHA plugin and then adding the custom plugin on top of it?

I think a simple honeypot would work just fine. Modern Tribe, is there any way you could write code for an additional field that if filled out would not submit? Then we could use CSS to hide that field.

Thanks.

Jonathan

[Jonathan Goldford]

Hi Casey,

Sorry it took me so long to get back to you. Our client’s Pro subscription ran out and we were handling the logistics of renewal.

Everything seems to be working fine at the moment. I’ll mark resolved and if something comes up in the future I’ll let you all know. Thanks for the help.

Jonathan

[Jonathan Goldford]

Hi Casey,

Thanks a lot and I totally agree that it would be much easier if we could replicate the issue on a staging server. If we see the problem again we plan to copy to staging and hope the issue sticks. From there we can do testing and try to narrow down the problem.

I’ll let you know when and if that happens. Have a good one.

Jonathan

[Jonathan Goldford]

Thanks Casey. Since the issue doesn’t crop up all the time and the site gets a lot of traffic, it’s impossible for us to disable all the plugins to try and find the issue.

Can you tell me a little more about event rocket, what the plugin does, and how it would be able to help?

Thanks.

Jonathan

[Jonathan Goldford]

Hi Casey,

We tried that as well with no luck. We disabled their caching system which provided a temporary fix, but then the issue came up again. At that point they told us to reach out to you guys to see if you had any suggestions. They are still investigating.

Thanks.

Jonathan

[Jonathan Goldford]

Hi Casey,

Unfortunately, we tried that once before. It fixed the problem momentarily, then it came up again, just like when we clear the cache. Any other suggestions?

Jonathan

[Jonathan Goldford]

Subscribing. We are having this issue too.

[Jonathan Goldford]

Sounds good Casey. We’ll go ahead and hide the dropdown menus.
Have a good one.
Jonathan

[Jonathan Goldford]

We just discovered that this is a plugin conflict caused by the Ultimate TinyMCE Pro plugin which it looks like was running the content through wpautop(). Don’t worry about responding here. We are working on a fix. Thanks.

[Jonathan Goldford]

Hi Brook,

We wrote a plugin that emails us whenever an event is trashed or deleted using the ‘before_delete_post’ and ‘wp_trash_post’ hooks. It looks like the posts are being somehow put into the trash, but are not being deleted until WordPress does this automatically using the EMPTY_TRASH_DAYS constant. Is there any place in The Events Calendar, Events Calendar Pro, or Community Events plugins that would automatically trash events for some reason?

I noticed in tribe-community-events.class.php on line 1378 there is a call to wp_trash_post(). Can you tell us what would cause that function to be called there?

Thanks a lot.

Jonathan

[Jonathan Goldford]

Hi Brook, just wanted to follow up on this issue and my previous questions. Any update?

Also, I wrote a plugin to email us whenever someone deletes or trashes an event. Hopefully that will also provide us some further insight.

At this point it seems that most, if not all, of the events that vanish are added via the Community Events form.

Thanks for the help.

[Jonathan Goldford]

I appreciate the honesty Brook. We had a similar, but different situation happen yesterday which will hopefully help us narrow down the problem. Yesterday, we had multiple events submitted through the anonymous Community Events form. The events then showed up in the “Pending” list. Once they were reviewed the admin clicked the blue “Publish” button. Instead of the events being published they just vanished. They are no longer in the “Pending” section, nor have they been published.

Any ideas here? Also, is there any code in the events system at all that deletes an event and all its meta data. If so, can you tell me where that is?

Thanks.

Jonathan

[Jonathan Goldford]

I took that snippet of code out after we tested it and didn’t see any change.

I also searched through the database in PHPMyAdmin and the example event I was looking at was completely gone. The post ID wasn’t referenced in any way in the database.

If you’d like I should still be able to send over the database and an example event, but I’ll have to run it by our client.

Let me know what you’d prefer.

[Jonathan Goldford]

Hi Brook,

Good questions. They seem to disappear arbitrarily and randomly. We have events we’e tried to add back, that then end up deleted again. They don’t seem to disappear immediately.

Basically, someone from the community submits the event, an admin publishes the event, then at some unknown time in the future, the event is deleted.

Thanks for looking into this.

Jonathan

[Jonathan Goldford]

Thanks a lot for your patience Casey. I really appreciate it.

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