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Jeremy,
Thank you for the idea. When I move the single-event.php from
[your-theme]/tribe-events/month to[your-theme]/tribe-events/ it doesn’t change the Calendar/Grid
Instead, it affects the single event page. I need to show a “Sold Out” on events in the calendar/grid.
It’s been a week and haven’t gotten a reply. Could someone answer my question?
The way to change “Out of Stock” to “Sold out” must have changed. Is there a new way to do that within functions.php? Also, I had code that showed if an event was “Sold Out” on the calendar. That is no longer working either. https://www.vinology.com/classes/
Jamie,
Just got the updates. The events are now correctly showing they are sold out. Thank you!
I have a few follow-up questions.
The way to change “Out of Stock” to “Sold out” must have changed. Is there a new way to do that within functions.php? Also, I had code that showed if an event was “Sold Out” on the calendar. That is no longer working either. https://www.vinology.com/classes/
Any help would be greatly appreciated!
Jaime,
Is their a bug report that is accessible to the public. I looked at https://github.com/moderntribe/event-tickets and didn’t see this issue being addressed.
Keith
Recent Update did not solve the inventory issue.
I went into every event and made sure the following were aligned:
-Shared capacity for the event
-Individual capacities for the tickets (I don’t use this setting)
-WooCommerce stock status of the ticketsAll the stock status in Woocommerce were incorrect. I changed them all, and verified they were all changed.
As of last night, all stock numbers were in alignment with both Woocommerce and Event Tickets Plus.
After a few dozen sales this morning, I went back and checked numbers. Woocommerce inventory is not being reduced when a sale happens using Events Tickets Plus.Andras,
You are correct, the Woocommerce inventory numbers were different than the Modern Tribe numbers.
Once I adjusted the Woocommerce inventory numbers, things worked as expected.
I have follow-up questions
-I have to edit the inventory of each and every ticket, is that correct?
-Moving forward, this problem has been fixed, correct?Gents,
There are still major issues with inventory. Being this is xmas, it’s messing with my sales.
Check this out: https://www.vinology.com/class/101/
This class is sold out, but the order form looks like it’s available.
When you try to purchase a ticket, it takes you to the cart (which tells you that the class is sold out)
There were two bugs. One was dealt with in the latest update. The current bug is the same as the following threads:
https://theeventscalendar.com/support/forums/topic/available-tickets-figure-is-wrong-on-front-end/
On our site the issue presents itself two ways:
A. Sold Out tickets are not being removed from our front page (we have custom code that hides sold out events).
B. The incorrect number of seats remaining is incorrect on the front end (i.e. an event will show 10 seats when in fact there are only 2 seats remaining)
András,
The issue is deeper than I expected. The incorrect inventory is showing up on the front end for all tickets, not just events I did not edit.
As for where I saw Barry’s note, I don’t remember. I have been doing deep dives on the forum to fix this error.
I want to update this issue. When the ticket number is edited from 1 to zero, somehow the ticket type is changed from “shared capacity” to “individual capacity”.
Here’s a typical “Sales by Ticket” column from an Event:
Sales by Ticket
Tickets sold: 11
Discount Ticket ($60.00): Sold 5
SKU: (389819-1-discount-ticket)
Insured Ticket ($79.00): Sold 2
SKU: (389820-1-insured-ticket)
Premium Ticket ($99.00): Sold 4
SKU: (389821-1-premium-ticket)Here are the same “Sales by Ticket column from an event which I edited the available tickets from 1 to zero:
Sales by Ticket
Tickets sold: 22
Discount Ticket ($48.98): Sold 17 of 22
SKU: (342921-1-insured-ticket)
Regular Ticket ($68.00): Sold 5 of 22
SKU: (391741-1-regular-ticket)Note that in the edited ticket, it lists “Sold 17 of 22”. That is how the plugin lists tickets that are set for individual capacity. Hmm?
