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The update is what caused the issue, I think. It created a conflict with the DIVI theme. However, Elegant Themes just released a minor update and that fixed the issue.
I am confused.I know this isn’t the Tribe error log, but this is tribe_event data. What other plugin could be outputting your data? More to the point, what other plugin would be outputting ONLY your data, as there is 10 megs of tribe_event verbosity cluttering my error log.
[post_type] => tribe_events
[post_status] => publish
[posts_per_page] => -1
[meta_key] => _EventStartDate
[meta_compare] => >
[meta_value] => 2016-12-07 23:31:17
[meta_type] => DATETIME
[orderby] => meta_value
[order] => ASC
[tax_query] => ArrayAh poop. I love the elegance, but I miss the chance to do some cowboy coding.
You can see where a simpler attendee list would be very beneficial, I am sure. Also I am sure the team wants users to embrace the new “attendee information” option and use it to it’s fullest.
One thing that would be awesome would be to have that “Attendee Information” have it’s own column.
There is some code kicking around to add a telephone number column. Could the same be done for “Attendee INformation”. After all, if we can’t make the list simpler, let’s make it more complicated 😉
Is there a way to hide stuff via css? I don’t see a way, but no one ever said I was a good coder.
Here is my current solution. I am listing it here for other users. Instead of forcing the sale to complete, I have changed my tickets (and all products) to be virtual and downloadable by default.
The upside of this is to let woocommerce complete the orders automatically. This seems to fix the paypal issue. I don’t know why, but so far it is working well.
To do this, I put the following snippet in the theme’s functions.php file:
function cs_wc_product_type_options( $product_type_options ) {
$product_type_options[‘virtual’][‘default’] = ‘yes’;
$product_type_options[‘downloadable’][‘default’] = ‘yes’;
return $product_type_options;
}
add_filter( ‘product_type_options’, ‘cs_wc_product_type_options’ );This is the simplest solution, and I hope the most robust.
I’ll send the files if you still want, but I think I found the culprit. I
have been auto-completing all woocommerce orders with a snippet in my
functions.php file. Should I remove it or edit it?/**
* Auto Complete all WooCommerce orders.
*/
add_action( ‘woocommerce_thankyou’,
‘custom_woocommerce_auto_complete_order’ );
function custom_woocommerce_auto_complete_order( $order_id ) {
if ( ! $order_id ) {
return;
}$order = wc_get_order( $order_id );
$order->update_status( ‘completed’ );
}Geoff,
I checked the times and dates of the orders, and there were other orders on those days. This is definitely not systematic.
I have been looking through these orders, and I did find something that they had in common. Each of these three ticket orders had a validation error from Paypal.
From Woocommerce:
Validation error: PayPal IPN response from a different email address (******@********.com). Order status changed from Processing to On Hold.
The error didn’t stop the orders from being process, but is this the possible culprit?
how quickly? are we talking 60 minutes? If so, it wouldn’t be worth it for me to downgrade then upgrade again.
That is correct. If I turn off Sensei, the issue corrects itself.
When I turn Sensei back on, the event listings disappear. I don’t do anything else.
Also, the team at WOO! says they have been in contact with your team to squash this bug.
I found the conflict. I reverted the theme to 2015 theme and turned off all plugins except Event Ticket, Calendar, and the Pro addons.
The plugin that blocks the [tribe_events_list] shortcode is SENSEI! There was recently another problem conflict between ECT and Woo’s Sensei recently: http://dzv365zjfbd8v.cloudfront.net/changelogs/woothemes-sensei/changelog.txt
The recent update to Sensei fixed most of the problem, but this shortcode issue still remains.
The shortcode is on the bottom of the page, and it’s just the shortcode without any options. It is also here: http://www.vinology.com/sommelier-courses/
It simply says “There are no upcoming events at this time.”
I cannot swap the themes, as this is our school’s website. However, there hasn’t been any changes to the theme in 4 months. It was working until the most recent update of ECP.
Josh,
I offered the idea in the hope that your team would implement it as a possible work around. At the very least, a detailed tutorial on customizing the attendee list would go a long way in fixing the problems this update has caused.
It sounds like your team is thinking in too linear a way in regards to how tickets are sold.
There are many reasons an event organizer would want to remove a person from attendance without refunding their money. For instance, many events are non-refundable. Or perhaps the attendee is transferred from one event to another.
This is a substantive change of logic from your previous ticketing system. It is one that is throwing my organization into chaos. There really shouldn’t be a change this substantial with the underlying logic. I’ve read all the blog entries and nothing prepared me for this.
My ticketing needs are simple: I sell 20 seats to each and every event. I need to be able to remove people from the attendee list without that affecting the inventory counts. That is something I have been able to do for years with your plugins.
If I can’t do that, perhaps a workaround? I am thinking of a cell on the attendee list for Customer Notes? That way, I can make a notation that certain people wouldn’t be attending.
