[Jonathan]

I discovered that my hosting provider was the culprit. This issue is resolved.

Thank you.

[Jonathan]

This reply is private.

[Jonathan]

Thanks for making the video and I will look for the KB article. I still don’t know what the notification email that you mentioned looks like. Does it provide an updated check-in qr-code? What does the email say exactly?

You’re right, I was looking to change the ticket from one event to another, but the option to move from one ticket type to another within the same event also brings up a lot of questions. What do you do if the price is different? Or or if you want to move from RSVP to paid? Does that create a new cart situation in woo? Just curious on this — hopefully I won’t encounter that situation.

Thanks,

Jonathan

[Jonathan]

Thanks. Is there a way to send test emails of a ticket order?

[Jonathan]

it was a browser cache issue. All fixed now!

[Jonathan]

@Hunter, no !important doesn’t make a difference. I’ve attempted two ways:

.tribe-events-style-full .tribe-events-tickets-title {
    font-family: 'Oswald', sans-serif !important;
}

and

h2.tribe-events-tickets-title {
    font-family: 'Oswald', sans-serif !important;
}

[Jonathan]

I also experienced this. I was able to add this CSS to my child theme to override it:

#tribe-events .button.alt {
	background: [your color here];
	font-size: 1em;
	font-family:[your font stack here];
}

I’ve had less luck with the “TICKETS” H2 above that. They’ve forced the font to sans serif, and I can’t seem to override it in the child theme CSS editor:

.tribe-events-style-full .tribe-events-tickets-title {
    font-family: sans-serif;
}

Support, please advise. Thank you.

[Jonathan]

Woohoo! I caught a bug!

[Jonathan]

Link to my event: https://thrownstone.org/event/fields-blue-glow/

Attached image shows the past date set for it.

[Jonathan]

Link to my event: https://thrownstone.org/event/fields-blue-glow/

Attached image shows the past date set for it.

• This reply was modified 9 years, 9 months ago by Jonathan.

[Jonathan]

I don’t read php, but it appears that the code below should function as I thought.

My event has passed, but it states, “Tickets are not yet available” instead of, “Tickets are no longer available.”

Code:

/**
		 * Returns a tickets unavailable message based on the availability slug of a collection of tickets
		 *
		 * @since 4.2
		 *
		 * @param array $tickets Collection of tickets
		 *
		 * @return string
		 */
		public function get_tickets_unavailable_message( $tickets ) {
			$availability_slug = $this->get_availability_slug_by_collection( $tickets );
			$message = null;

			if ( 'availability-future' === $availability_slug ) {
				$message = __( 'Tickets are not yet available.', 'event-tickets' );
			} elseif ( 'availability-past' === $availability_slug ) {
				$message = __( 'Tickets are no longer available.', 'event-tickets' );
			} elseif ( 'availability-mixed' === $availability_slug ) {
				$message = __( 'There are no tickets available at this time.', 'event-tickets' );
			}

			/**
			 * Filters the unavailability message for a ticket collection
			 *
			 * @var string Unavailability message
			 * @var array Collection of tickets
			 */
			$message = apply_filters( 'event_tickets_unvailable_message', $message, $tickets );

			return $message;
		}
		// end Helpers

[Jonathan]

I can certainly remove them with CSS, but in instances where I’ve posted an event that doesn’t yet have tickets available, it would be handy. It just shouldn’t show up after the event is over. It doesn’t make sense. Hopefully this is an item you can roll into the next release.

[Jonathan]

This solved my issue. https://theeventscalendar.com/support/forums/topic/ticket-forms-disappeared/

It would be great to have a default message that displays when tickets will go on sale in that div.

[Jonathan]

This reply is private.

[Jonathan]

George,

Thank you for your prompt reply. Here is the screenshot:

[Author]

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