Sonya

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Viewing 15 posts - 1 through 15 (of 44 total)
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  • in reply to: Ticket sale end time is askew #1513261
    Sonya
    Participant

    Hello Jaime, thank you. I have spent countless, countless hours trying to resolve this issue, activated/deactivated plugins, theme updates etc. I don’t see this as a problem with other plugins, this is an issue with the tickets portion of the TEC.

    This happens with all my events and as documented before, it’s started happening within the last month or so. The window of time for this issue is limited, I can only tell on the day of the event when this happens, because the TICKETS (add to cart) area of the event page disappears. It only appears if I set the time to stop ticket sales to the next day.

    I have to manually go into the event area to change the time ending to the next day, which in very inconvenient.
    (I go to Dashboard/Events/(event page)/Tickets/Edit (Click on Pencil)/Edit Ticket/Advanced/
    Please see screen shot.

    I have also checked the settings in Woocommerce (although that should not matter since this is clearly a ticketing time issue.) But I checked on the WooCommerce side anyway.

    That’s my update, I hope this helps clarify my issue here.
    Thanks!

    in reply to: Ticket sale end time is askew #1511456
    Sonya
    Participant

    I have updated everything with TEC, Event Tickets plugins etc., and I am still having this issue. In order for my tickets to be sold on the DAY of the event, I have to change to time of the end of sale to the next day (it started doing this about a month ago). It’s really strange and I have checked the time in my settings in WordPress (again) and it not the issue there. My time format is correct. Please advise.

    Thanks!

    • This reply was modified 6 years ago by Sonya.
    in reply to: Class Registration vs Tickets #1328612
    Sonya
    Participant

    HI Cliff, thanks. I am not too sure that you mean “If you’re using our RSVP tickets (not WooCommerce or EDD), you could use the tribe_tickets_register_ticket_post_type_args filter hook.”

    I use Woocommerce for the cart and I need to get registrations for the classes I am selling. What do you recommend, I am confused by all of the new products that you are offering. Also, since this is my second products purchase are there any discounts (aka coupon code?)

    any thanks!

    Sonya

    in reply to: Move the "add to cart" button above map location #1219210
    Sonya
    Participant

    in poking around my settings, I see that you have this now as a feature in the events/settings/ticket area. Thanks this makes like so much easier for me!

    in reply to: Move Add to Cart to above map #1130783
    Sonya
    Participant

    This reply is private.

    in reply to: Move Add to Cart to above map #1128957
    Sonya
    Participant

    This reply is private.

    in reply to: Move Add to Cart to above map #1128956
    Sonya
    Participant

    HI there – I am using Event Tickets and Event Tickets Plus plugins on this site.

    Thanks!

    in reply to: Move Add to Cart to above map #1128164
    Sonya
    Participant

    Thanks Josh for this…. We have tried and tried to get this to work based on the tutorial. Still nothing… Please help, I don’t understand why the code I was give last year doesn’t work or why this is so terribly difficult. Please advise. THX Much.

    Sonya

    in reply to: Attendee Download list MISSING Information! #1087859
    Sonya
    Participant

    I did not know that I needed to disable the Woocommerce tickets – OK, I activated the pluggin and it appears that everything is working better now. That appeared to be the culprit and the report is running properly now.

    I appreciate your assistance. THANK YOU.

    in reply to: Attendee Download list MISSING Information! #1087424
    Sonya
    Participant

    I am running: The Events Calendar, The Events Calendar PRO, The Events Calendar: WooCommerce Tickets, Events tickets plus.

    It used to export these fields:
    Order
    Order Status
    Name
    Email
    Ticket Type
    Ticket Number
    Security Code
    Check in

    HOWEVER NOW it ONLY downloads:
    Order
    Order Status
    Ticket Type
    Ticket Number
    Security Code
    Check in

    Where are my attendees….???????

    Please advise and PLEASE PLEASE PLEASE Fix!
    Thanks much!

    in reply to: No attendees on the list #1087422
    Sonya
    Participant

    I am attempting to download an event attendee list for an event today (as I have always done over the past year for The events Calendar). As of today, the attendee name and email are not downloading to the CSV attendee list. What happened???

    Do I really need to copy and paste over 100 attendees with an event starting in s a few hours?
    Can someone PLEASE let us know what is going on. I have not changed any of my settings, any input or support would GREATLY be appreciated.

    The only data that is being downloaded to the attendee list is order number, order status, ticket type, Ticket # Security Code Check in. I have tried this on IE, Firefox and Chrome. All results are the same..

    I am running: The Events Calendar, The Events Calendar PRO, The Events Calendar: WooCommerce Tickets, Events tickets plus.

    It used to export these fields:
    Order
    Order Status
    Name
    Email
    Ticket Type
    Ticket Number
    Security Code
    Check in

    HOWEVER NOW it only downloads:
    Order
    Order Status
    Ticket Type
    Ticket Number
    Security Code
    Check in

    Where are my attendees….???????

    Please advise and PLEASE PLEASE PLEASE Fix!
    Thanks much!

    in reply to: Attendee Download list MISSING Information! #1087414
    Sonya
    Participant

    I am also running events tickets plus.

    in reply to: Hide Event Categories and Tags in Details area #1061138
    Sonya
    Participant

    Thabks for the response. I am unsure to exactly what to remove since i am not a coder…. Do I remove the area starting at:

    <?php
    echo tribe (etc…….)

    ending in ?>

    Please let me know is this is correct.

    Thank you.

    in reply to: Remove data (price) from the event title #1054956
    Sonya
    Participant

    Hi Geoff, Thank you for that snippet! This worked, you all rock it! Thank you.

    in reply to: License Key question #1053949
    Sonya
    Participant

    This reply is private.

Viewing 15 posts - 1 through 15 (of 44 total)