License Key question

[Sonya]

I am trying to update my license key and it it not reflecting on my site.

[Sonya]

This reply is private.

[Brian]

Hi,

Thanks for using our plugins.

You do not need to renew WooCommerce Tickets.

We are replacing it with Events Tickets Plus and gave you a license for that plugin when we launched it last month.

We have this guide to moving to Event Tickets Plus:

https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Let me know if you have any follow up questions.

Thanks

[Sonya]

This reply is private.

[Brian]

Hi,

Did you renew both or just one of them?

If you did both please email us with the order number to support(at)theeventscalendar.com

And we can refund one of them.

If you only did one I can extend your license for Event Tickets Plus without a refund.

Let me know.

Thanks

[Sonya]

This reply is private.

[Brian]

It is still a product that can be purchased for now.

Please follow my instructions to email us your order number ( 1053318 ) to support(at)theeventscalendar.com

And we can process the refund there.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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