[Barnabas Helmy]

This reply is private.

[Barnabas Helmy]

This reply is private.

[Barnabas Helmy]

The following info may help resolve the issue:

I downloaded the following event: http://athletics.lincolncollege.edu/event/swimming-diving-grinnell/

The .ics file has zero bytes. Apparently it’s not exporting the information.

Hope that helps!

[Barnabas Helmy]

Hi Caroline,

Thank you for getting back with me!

Here’s the order that needs refunded:

[Barnabas Helmy]

Hi Hunter,

I’ve been trying literally everything and I still can’t resolve the issue. I’ve defaulted to the 2016 default WP theme, but the issue is still ongoing. I’ve also deleted and reinstalled all the events calendar plugins, but I still cannot post an event. Please help!

[Barnabas Helmy]

But I want you to do if for me! 🙂

Thanks, Geoff. I’ll read through the themer’s guide and figure this out.

[Barnabas Helmy]

Please help, folks. This is super critical to my site. ALL THE DATES ARE SHOWING 1 DAY PREVIOUS TO THE ACTUAL START DATE! This is due to the start dates being imported at 12:00 am.

My client is a college with over 1500 visits/day and classes started this week. This is a recent issue and it could not have happened at a worse time!

[Barnabas Helmy]

I disabled an addition to the funtions.php file, at the suggestion of your support techs, that enables full year import of events (rather than the default 1 month). I ran the import again, but this made no difference, either.

Here is that code:

add_action( 'pre_get_posts', 'cliff_tribe_custom_time_range_ics_export' );
function cliff_tribe_custom_time_range_ics_export( WP_Query $query ) {
	if ( ! isset( $_GET['ical'] ) || ! isset( $_GET['year-feed'] ) ) {
		return;
	}
	if ( ! isset( $query->tribe_is_event_query ) || ! $query->tribe_is_event_query ) {
		return;
	}
	$query->set( 'eventDisplay',  'custom' );
	$query->set( 'start_date',    'now' );
	$query->set( 'end_date',      '+ 365 days' ); // http://php.net/manual/en/datetime.formats.relative.php
	$query->set( 'posts_per_page', -1 );
}

[Barnabas Helmy]

I went through the guide, disabled theme overrides and checked for javascript errors. I ran the importer again and nada. Still the same issue. Help!

[Barnabas Helmy]

Thanks Hunter. I’m going through the guide now. FYI, it’s happening to ALL events, so it’s critical this gets fixed soon. The school year just started and every event is showing with a start date of 12:00 am. All the end dates are fine, however.

I will update you once I run through the Testing for Conflicts guide.

[Barnabas Helmy]

Timezones are correct. No conflicts that I know of. The timezones are not the issue, it’s the start date. It imports at 12:00 am (start of day) rather than 10:00 am (actual time of event). The end date is correct on both the import and the original.

This is an ASAP fix for the several hundred dollar events cal pro multisite plugin (under Lincon College account). Can I get a little more attention please?

[Barnabas Helmy]

I’ve followed the steps to a tee and it’s still not working properly. I’m going to be honest – I purchased the pro version for the ability to schedule recurring events, and while I thought it was a bit expensive, I had no problem paying because the free version is put together so well. With the amount of issues this is causing me (The plugin sometimes fails to load on the front-end if not properly licensed), I regret purchasing the Pro version. It would be less trouble to reschedule the recurring events.

[Author]

Posts