Ronald

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 39 total)
  • Author
    Posts
  • in reply to: Sending Emails to Attendees #1063378
    Ronald
    Participant

    Neal,

    I am glad you found something that worked out! Let us know if you have any other questions.

    Thanks,

    in reply to: Embedding Calendar with specific Category #1063377
    Ronald
    Participant

    My pleasure 🙂

    in reply to: prepopulating forms #1062663
    Ronald
    Participant

    Hi Edwin,
    Based on what you want to change, we need to look at a different file:

    That file is:wordpress\wp-content\plugins\events-community\template-tags.php

    There are two areas to change starting on line 203.
    $output .= sprintf( ‘‘, $start_hours );
    $output .= sprintf( ‘‘, $start_minutes );

    and then starting at line 234:

    $output .= sprintf( ‘‘, $end_hours );
    $output .= sprintf( ‘‘, $end_minutes );

    To set the default value of either of these you would change it to: select name=”EventStartHour” value”2100″> (if using a 24 hour clock, if not set the meridian as well).

    I hope that helps!

    in reply to: Change Template tag for Google Maps #1061935
    Ronald
    Participant

    No problem Shea! I’m glad I could help, and thanks for your help!

    in reply to: Show # of tickets left #1061933
    Ronald
    Participant

    Hey Dan,

    Great I am glad that we could help you out!

    in reply to: prepopulating forms #1060744
    Ronald
    Participant

    Hi Edwin,

    The location of the datepickers can be found at:

    \wp-content\plugins\events-community\src\views\community\modules\datepickers.php

    HOWEVER!  As you will see when you open that file, if you want to modify something in here, you would be better to create the override within your theme, see the instructions below:

    * Event Submission Form Metabox For Datepickers
    * This is used to add a metabox to the event submission form to allow for choosing the
    * event time and day.

    * Override this template in your own theme by creating a file at
    * [your-theme]/tribe-events/community/modules/datepickers.php

    There are two reasons to do this.  Number one, when the plugin gets updated, it will not override your changes, and number two, you don’t have to worry about messing up the plugin itself.  You can find specific instruction in our Themer’s Guide.

    Let me know if this helps!

    in reply to: Change the default view for categories to List view #1060724
    Ronald
    Participant

    Hi Alicia,

    Thanks for the question and for pointing out that our snippet was out of date!

    We have updated the snippet so it shows the correct code (I hope!).  Also, just an FYI, if you don’t want to see those kinds of messages you turn off wp-debug, but if you had done that we would have never seen the error!

    So thanks again for catching that for us,

    in reply to: Able To Test Drive Paid Add-Ons? #1060173
    Ronald
    Participant

    Hi Joshua,

    While we don’t offer trials for our plugins, we do offer a 30 day refund period, so if you find it doesn’t do what you are looking to do you can ask for a refund.  You can find our refund policy here:

    https://theeventscalendar.com/knowledgebase/refund-policy/

    Let me know if this answers your question!

    in reply to: Embedding Calendar with specific Category #1060165
    Ronald
    Participant

    Hi Benjamin,

    Thank you for your question.  If I understand what you want to do, this page should answer you question on how to embed a calendar for a particular calendar.

    Please let me know if this is what you need!

    in reply to: prepopulating forms #1060161
    Ronald
    Participant

    Hi Edwin,

    I’d be happy to help you find what you  are looking for.  Can you tell me which form field you are trying to prepopulate and I can give you instructions.

    Thanks

    Ronald
    Participant

    Hi Alana,

    I replied to your other thread, but wanted to respond here as well to help clarify.

    Let’s assume for the sake of example that you want an event on the 8th of every month starting on February 8th, and lasting until December 8th.

    The first thing you are going to do is to set the start date.  This can be found under the section heading

    Time & Date

    You will choose the 8th of February, and then set the start time and end time for that day.

    Next you will look at the next section titled:

    Recurrence Rules:

    In the drop down, choose “Every Month” and then select “<span class=”recurrence-end”>and will end” + “on”, then select the end date.</span>

    You just repeat this for other days/events!

    I hope this helps!

    in reply to: How to get rid of photo if no featured image #1059574
    Ronald
    Participant

    Hi Lynne,

    I am pasting my reply to the other question asked (by Stephen) by you guys.

    I took a look at your site and I definitely see the big gray box.  I am wondering if you might check out a couple things for me…

    When editing the event, look on the right hand column for “Featured Image”.  Is anything there, or was there and maybe removed?  Sometimes this happens if there is an image set, but the path is incorrect or the image doesn’t exist anymore.

    Let me know!

    If this is not helpful, please do let me know,

    in reply to: Recurring Event is repeating itself #1059568
    Ronald
    Participant

    Hi Alana,

    It does look like you have the solution.  I am not sure if I completely understand what you are asking, but if I believe you want an event to occur every month on certain dates.  If that is the case, then you are doing it correctly.

    If you want something to occur every month on the 6th, you would set the recurrence rule to Every month on “the date you want”, and then set the end date.  You would use “Custom” if you want the even to happen on a specific day such as “the second Tuesday of every month”.

    Please let us know if you are having any other issues!

    in reply to: Sending Emails to Attendees #1059557
    Ronald
    Participant

    Hi Neal,

    You are correct! You are not the only user to request this feature, not even just today 🙂

    I do not have a date for this but please do add your voice to our feature request page!

    As far as the Follow Up Emails Extension, I cannot say either way.  I do know how ever that there are WordPress plugins for emailing subscribers/users.  If you want to check some of them out to see if they would work for you, just go to Plugins > Add New and do a quick search for “Email”.  You’ll get a dozen hits at least.

    Let me know if this helps, and I would also be curious to know if you find something that works well!

    Thanks,

    in reply to: Email all #1059546
    Ronald
    Participant

    Hi Erin,

     

    Thanks for the question.  At this point in time there is not a way to email all from within the plugin.  That being said there are a couple different things you can do:

    Export the email and send from your email.

    Or

    Add an email plugin that will allow you to do this.  I can’t personally recommend one but there are some out there.

    Last but not least, this is a feature that other users have requested.  If you would like, please add your voice to our feature request page.  We count on our users to help us determine what to develop next!

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks!

Viewing 15 posts - 1 through 15 (of 39 total)