[Nico]

Hi there Eric,

Thanks for reaching out to us on this one! Taking a look at the URL you shared it looks like you could get this sorted, right?

Unfortunately there’s not much I can do about it as we cannot support this kind of customization. @Christelle’s code looks updated (submitted August 18, 2015), maybe I can open that thread so you are able to post in there and ask her if the code is still working on her site.

Please let me know if that makes sense,
Best,
Nico

[Nico]

Hi Brendan,

Stocked to help you out figuring this out 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Howdy @buzzquake,

Welcome to our support forums and thanks for reaching out to us. Hopefully inserting those Events Back in the database should do the trick, you’ll need to add the ‘wp_posts’ table entries and the corresponding entries from ‘wp_postmeta’ table as well. Make sure that the post IDs from the lost events you are trying to import doesn’t exist in the database already. In that case change the SQL to insert them manually.

The same thing goes for Venues, Organizers and Tickets – I guess your friend won’t remember if she created any of those during the two-day period, so maybe comparing the ‘wp_postmeta’ table version is a good idea. Take a look at this article giving some options to do so: http://stackoverflow.com/questions/225772/compare-two-mysql-databases.

Hope that helps, and please let me know if you can manage to import the lost data,
Best,
Nico

[Nico]

Howdy Sam,

Welcome to our support forums and thanks for reaching out to us. Hopefully there’s a little snippet to achieve what you are looking for:


if (class_exists('Tribe__Events__Admin__Notice__Archive_Slug_Conflict')) {
remove_action( 'admin_init', array( Tribe__Events__Admin__Notice__Archive_Slug_Conflict::instance(), 'maybe_add_admin_notice' ) );
}


Just add this code to your functions.php file – located at wp-content/themes/your_theme/ – and it should do the trick,

Please let me know if this works for you,
Best,
Nico

[Nico]

Howdy Dan,

Welcome to our support forums and thanks for reaching out to us. Hopefully I can help you out with this one!

First of all, Events Calendar PRO default content feature won’t help here 🙁 So a bit of custom code will be needed here, please try pasting this snippet in your theme’s functions.php file – located at wp-content/themes/your_theme/:


add_action( 'tribe_events_update_meta', 'set_default_event_meta' );

function set_default_event_meta ( $event_id ) {

$default_venue_id = 1871;
$default_organizer_id = 1893;

$venue_id = get_post_meta( $event_id, '_EventVenueID', true );
$organizer_id = get_post_meta( $event_id, '_EventOrganizerID', true );

if ( !$venue_id ) update_post_meta( $event_id, '_EventVenueID', $default_venue_id );
if ( !$organizer_id ) update_post_meta( $event_id, '_EventOrganizerID', $default_organizer_id );
}


Haven’t tested exhaustively, but it seems to be doing the trick! Replace default IDs in the code – you can see Venue and Organizer IDs present in the URL when you are editing them in the back-end.

Please let me know if it works for you,
Best,
Nico

[Nico]

Hi Amie,

Thanks for following-up once again! With the feed URL I was able to test this locally and indeed I’m seeing some wonky behavior. On one hand the events are getting correctly imported, but on the other hand I do see some ‘phantom’ duplicates (without author and other info). I’m also seeing some events from 2007, 2010 and 2012 that shouldn’t be imported at all. I’m sharing this case with the dev team tomorrow and we’ll try to find some patter on this issues (the root of the problem). It’s probable you are hitting a bug here, because this is the first I see this strange behavior.

Please send me the screenshots as well, you can upload them to cloudup.com (or a similar image sharing service) and paste the links in the reply here,
Thanks,
Nico

PS: Sorry for the delay, we do not work on the weekend and Mondays are particularly busy for that reason.

[Nico]

Hey folks,

Thanks for reporting this and sorry to know you are all being affected by this. While we are still not able to reproduce this on our end, I would like to suggest a step-by-step list for you to follow:

1 – Visit License Tab.
2 – Enter License Key.
3 – You get a Green License Valid Message.
4 – After you get the message you are then clicking “Save Changes”.
5 – Then you get a “License key(s) updated.” message near the top of the page.

Please indicate if going trough the steps works or in which one you are not able to continue (eg: I never get to the green license valid message) and we can continue to trouble from there,
Best,
Nico

[Nico]

Hi Brendan,

Glad to help you out here too!

The event description for the listing is generated with the_excerpt function. As the function documentation notes, you change change the excerpt length by adding this snippet to your functions.php file -located at wp-content/themes/your_theme/-:


function custom_excerpt_length( $length ) {
return 20;
}
add_filter( 'excerpt_length', 'custom_excerpt_length', 999 );


Another way to go is to create a template override for the the-events-calendar\src\views\list\single-event.php template as I just described in the other thread you opened: http://theeventscalendar.com/support/forums/topic/where-do-i-edit-the-html-which-displays-the-events-for-the-list-view/

Please let me know if this answers your question,
Best,
Nico

[Nico]

Hey Brendan,

Thanks for reaching out, hopefully I can help you out on this one 🙂

The template you are looking for is here: wp-content\plugins\the-events-calendar\src\views\list\single-event.php. To create a template override drop a copy of it in: wp-content\themes\your-theme\tribe-events\list\ (create the folders \tribe-events\list\ if they don’t exist), and edit it in your theme. Take a look at our Themer’s guide to get the details on the process of overriding templates in our plugin.

Please let me know if this is what you were looking for,
Best,
Nico

[Nico]

Hi Brandon,

Thanks for reaching out to us on this! I’ll help you out here…

Just to make sure we on the same page this is what you should see in the create / edit event screen in the back-end: https://cloudup.com/cBak7rJtNKA. First of all make sure the panel is ‘visible’ in the Screen Options settings: https://cloudup.com/cZIOZHMVlKz.

Please let me know if that solves the issue,
Best,
Nico

[Nico]

Hi @laughmasters,

Glad to help you out once again in the forums! Sorry to hear about this issue…

Regarding the snippet, I just tested it locally and it’s working on my end. Maybe you switched themes and that function wasn’t migrated?

I’m also seeing the hover options when I’m over the product name. It’s really strange that you are not seeing that, Can you check in the browser console if there are any JS errors? If you are not sure how to check for that please take a look at this article: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis.

You can also edit your tickets in WP-Admin > Products > Products, and change the visibility manually until we can get this right,

Please let me know if you can see in errors in the console, or if you manage to make the hover appear.
Best,
Nico

[Nico]

Hey Becky,

Glad to hear you could get this sorted 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi Raymond,

Thanks for reaching out to us on this. I’ll try to clarify a bit on this:

Our Tickets Framework is under a complete refactor to support some of the features our community is been asking since a long time -as you state here. Whiles this code refactor is under development new features are ‘paused’. I don’t want to wrongly set any expectations as this is still under development and dates/features are subject to change but the roadmap for Tickets Framework indicate this feature is planned for version 4.2 of the plugin coming out next year (march-april). Version 4.0 is a big milestone coming out really soon, and features like RSVP and Custom Registration / Attendes Meta will be included, but ‘Recurring Tickets’ won’t be out till next year.

I see your point about the simple this might seem, but in a plugin family that covers different e-commerce platforms and lots of use cases this gains a lot of complexity, this requires lots of development and also QA efforts. We are aware of the importance the community gives to this feature, and we also look forward to see this integrated.

Once again thanks for your feedback on this feature,
Please let me know if you have any other follow-up questions on this,
Best,
Nico

[Nico]

Hi Adam,

Glad to help you once again 🙂 Thanks for reporting this issues, good catches!

I appreciate the detailed descriptions, Can you also send a screenshot of the recurrence settings for both events? This way I can make sure I’m trying to replicate with the exact same settings.

Also, Which date picker format are you using? You can check for that in WP-Admin > Events > Settings > Display > Datepicker Date Format. If it’s not set to YYYY-MM-DD, Can you change that to be YYYY-MM-DD and re-test thes issues?

Thanks a lot,
Best,
Nico

[Nico]

Howdy Rebekah,

Welcome to our support forums and thanks for reaching out to us. I’ll help you out on this!

1. Where do I find the iCal URL for the calendars I would like to import?

Not all calendar websites offer an iCal feed for you to subscribe / import events from. It’s a bit like an RSS feed, some site ofeer it and other don’t.

2. How do I find out if they even use an Ical calendar? I’ve looked in several page sources to no avail. What am I looking for?

I guess this is similar to the first question. Take a look at this site: http://calagator.org/ – it offers an iCal feed for different sections of the site.

3. Do i have to search every single calendar in the city to see if one or more of them actually use the ICal feed?

Have you tried Googling ‘-City Name- ical events feed’, most of the times government / public institutions offer feeds to suscribe to news and events. But again this depends 100% on the site.

Please let me know if this answers your question,
Best,
Nico

[Author]

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