The Global Add Ons were showing but an update of WordPress and plugins took place and now the Ticket will show but errors out because the Global Add On questions are not answered (because they are not showing).
Thanks for reaching out to us on this one! Taking a look at the URL you shared it looks like you could get this sorted, right?
Unfortunately there’s not much I can do about it as we cannot support this kind of customization. @Christelle’s code looks updated (submitted August 18, 2015), maybe I can open that thread so you are able to post in there and ask her if the code is still working on her site.
Please let me know if that makes sense,
Best,
Nico