[Nico]

Hola nuevamente Antonio,

Es difícil entender por que esa pagina estaba tardando en cargar, sin saber como se esta construyendo la misma. Tal vez se estén haciendo muchas queries de eventos? Las paginas de eventos parecen no tener el mismo problema. Query Monitor es un plugin que te puede ayudar a descubrir cuales son las queries que están ‘alentando’ la carga.

Lamento no poder ser de mayor ayuda en este caso 🙁

Saludos,
Nico

[Nico]

Hey @tjkelly,

Thanks for following up on this! I’ll try to clarify a bit on this…

Did you mean I should load the iCal import page? The code isn’t wrapped in any function or hook, so I’m curious how that’s intended to work.

Just adding it to functions.php and running any page on the back or the front end should make the code run. You can hook it to init action as well.

Regarding #2… What am I doing wrong?

Not sure at all on this.

So the question here is: is it ok to delete those post records in phpmyadmin? Could that have any unforeseen consequences?

Yeap, this is fine too. Just be sure not to delete any actual events!

Now what? Were those events not actually imported, despite how the import looked?

I’m not sure about the question, What do you mean by “despite how the import looked?”. If the events were “found” that means the “deleted events saved notes” were successfully cleared, now you should be able to re-import those events or any others.

Please let me know about it,
Best,
Nico

[Nico]

Hey Duc,

As you marked my reply as correct (and the issue seems solved) I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Have a great one,
Nico

[Nico]

This reply is private.

[Nico]

Hi Nikolaos,

Thanks for reaching out to us! I’m afraid this is not possible 🙁 this same question has been asked not so long and Brook gave some insight on the issue.

Please read through that thread and let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Howdy Martin,

Welcome to our support forums and thanks for reaching out to us! I’ll help you on this…

From what I see in the URL you shared you were able to solve this? I’m seeing the ticket form in there… https://cloudup.com/cPgyKSsRRHA

Please let me know about it,
Best,
Nico

[Nico]

Howdy Duc,

Welcome to our support forums and thanks for reaching out to us!

From what I see in http://maryjane-berlin.com/event/mary-jane-berlin-2016/, it looks like you could add the tickets to the event. The format is different from what you shared above (EventBrite Tickets) because this is a different product (WooTickets). If you’ve got some basic CSS skills you can customize the form to look like the one you shared.

Can you please confirm is this is resolved or if I’m getting it wrong?

Best,
Nico

[Nico]

Howdy Lucas,

Welcome to our support forums and thanks for reaching out to us. I’ll try to help you here!

Since you are migrating data from the production server into a staging server, I’m not sure if there’s something wrong with our product at all or it this is just a consequence of the ‘sync’ process you are running. Let’s try a couple of things:

• Clear all type of caches from the staging site.
• Follow the steps described in our Testing for conflicts guide.
• Check if every time you import events from the live site to staging the number of events grow (it crates all events again) or if it’s just adding the new events.
• Based on the live site, How many events should you be seeing in staging?

Please let me know about your findings so we can make this right,
Best,
Nico

[Nico]

Howdy @tjkelly,

Welcome to our support forums and thanks for reaching out to us. I’ll help you here!

Once you import an event via iCal importer and then delete it the system stores a “note” so that deleted events are not re-imported (as this would be the desired behavior for most cases and for automatic imports as well). I guess you are falling into this behavior!

To delete saved “deleted events notes”

Add this snippet to your theme functions.php file and re-load the page (it will run once per page-load) until the message is shown, after that remove or comment the script:

/* Deletes 50 posts per page load*/
$posts = get_posts( array( 'numberposts' => 50, 'post_type' =>'deleted_event') );
if (!empty($posts)) {
foreach ($posts as $post) {
wp_delete_post( $post->ID, true);
}
} else {
echo 'Done deleting!';
}


To prevent “deleted events notes” from being created in the future

Add this other snippet to modify this default behaviour:

/*
* Prevents iCal importer from saving a copy of "deleted" events
*/
function tribe_ical_dont_save_deleted () {
$ical_importer = Tribe__Events__Ical_Importer__Main::instance();
remove_action( 'before_delete_post', array( $ical_importer, 'deletedEventSave' ) );
}
add_action( 'wp_loaded', 'tribe_ical_dont_save_deleted' );


Please let me know if you get the events to show again after using the snippets,
Best,
Nico

[Nico]

Hey Michel,

Thanks for reaching out! Probably this is not the best place to address this, but I’ll try to give you some quick feedback.

We don’t give away any coupons to our newsletter subscribers when they sign-up. We do send some occasional discounts via our mailing list, facebook and twitter accounts. Stay tuned to our social networks, we’ll be giving away some coupons shortly!

Best,
Nico

[Nico]

Glad to be of service Tracey 🙂 Thanks for the compliment!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Have a great week,
Nico

[Nico]

Ameet,

Just a quick follow-up on this, I could confirm that the setting in WP-Admin > Settings > Reading > Blog pages show at most is limiting the amount of orders shown in the table. Probably that’s the issue here. Do you think you can adjust that number for now? I’ll report this, but most probably this won’t be addressed in next release.

Thanks,
Nico

[Nico]

Hi Ameet,

Thanks for reaching out to us, and sorry to hear about this issue 🙁

From what I’m seeing in the screenshots you shared here and from a quick look to the orders table code, this seems to be a ‘pagination/display’ issue. In the sample you shared the missing orders are the first 3 and only 8 are getting displayed.

Can you check if this is the same for the other cases were this is reported? I mean the earliest orders are the ones that are getting excluded, and that the table shows up to 8 results.

If the table is showing a maximum of 8 orders: Can you check the value for WP-Admin > Settings > Reading > Blog pages show at most? Does the Neue theme have a setting related to the amount of posts to show per page?

Please let me know about this,
Best,
Nico

[Nico]

Hey Tracey,

You are welcome! For sure this type of customization need at least some basic PHP skills, but are also a good opportunity to learn 🙂

Regarding the spaces, the CSS you need to adjust those is:

.tribe-events-list-widget-events {
margin-bottom: 20px !important;
}

.tribe-events-list-widget-events h4 {
margin-bottom: 5px !important;
}

Just adjust the values as needed!

Best,
Nico

[Nico]

Hey Krister,

Thanks for following up! As you say this might be a problem with the SQL Server setup indeed. Unfortunately we cannot support this type of non-traditional setup 🙁

Maybe posting in the .org forums can lead to some user with a similar setup to give you some advice on this?

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Author]

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