Forum Replies Created
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AuthorPosts
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Nico
MemberHey Jose,
I already answered most of your questions in the original thread! Let’s keep the conversation there ๐
Closing this one in favor of the original one,
Thanks,
NicoNico
MemberHi Philip,
Thanks for getting in touch with us!
Category Colors Plugin is a third-party add-on and it’s actively supported in it’s support forums over WordPress.org โ https://wordpress.org/support/plugin/the-events-calendar-category-colors/ so it’s a better idea to actually post in there ๐
Hope there’s an easy solution,
Have a great weekend,
NicoNico
MemberHi there Ken,
Thanks for getting in touch with us! And for sending over the screenshots. Seems there’s something wrong going on, let’s look into it.
First step is to follow the steps described in our Testing for conflicts guide. This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. So with default theme and no other plugins active, please try to make a new purchase.
Also, it would be great if you could share your system information with me so I can check if everything looks right on that end.
Please let me know about it,
Best,
NicoNico
MemberHi there @schooloftechuk,
Thanks for getting in touch with us! I’ll help you out with your questions…
1) Why am I unable to link my events with my tickets OR add a date to my tickets? i.e. when my customers/delegates get their confirmation, thereโs no date letting me know when they booked their ticket for.
Not sure if I get you right. Tickets per default are enabled for events (you can enable/disable this in WP-Admin > Events > Settings > Tickets). Also be sure to check the New User Primer: Event Tickets Plus.
2) The confirmation email from Woocommerce/Event Tickets says they will receive another email with their tickets. Is there any way of seeing what these emails look like or what information is contained within them? I have booked a number of dummy tickets to test out the process and I never received these โticketsโ?
Are you completing the order? Ticket emails are sent when the order is marked as complete. To complete order go to WP-Admin > WooCommerce > Orders and click the tick icon in the actions column, that should trigger the tickets email.
Please let me know if the above helps,
Best,
NicoAugust 12, 2016 at 3:20 pm in reply to: Importing events from facebook, eventbrite and meetup.com #1151161Nico
MemberThanks for following up Jose!
1) is there an additional cost for each add on or is there a package price?
We have some bundles you should check out! Other than that it’s the price you’ll find in each add-on page.
2) Im switching plugins by next week. Is there an option to use an early version of Event Aggregator. I saw you have a beta option
I’d say the best way to stay tuned to the beta announcement is to subscribe to updates using the form in this page โ https://theeventscalendar.com/wordpress-event-aggregator/ . Although the beta will be available soon I wouldn’t recommend it’s use in the production website. Maybe you can wait a couple of more weeks?
Maybe you can try our current plugins iCal Importer & Facebook Events. You can ask for a refund of your purchase within 30 days, or when Event Aggregator is out.
Please let me know about it,
Best,
NicoAugust 12, 2016 at 9:58 am in reply to: Unable to activate Eventbrite tickets + being thrown out of forum #1151054Nico
MemberThis reply is private.
Nico
MemberHi there Thomas,
Thanks for getting in touch!
I think I get this, but can you please send me the URL of the site where this is happening? Also, can you check real quick if the same happens with a default theme like Tweenty Sixteen?
Thanks,
NicoAugust 12, 2016 at 9:10 am in reply to: How to add attendee list of specific event to a page? #1150972Nico
MemberHey glad to hear it works ๐
Sorry for the confusion, here’s the updated code:
/* Shortcode to display attendees list for a given event id [tribe_get_event_attendees event_id=11] */
function tribe_get_event_attendees_logic ( $atts ) {if ( ! class_exists( 'Tribe__Tickets__Tickets' ) || ! isset( $atts['event_id'] ) ) {
return false;
}$event_id = intval( $atts['event_id'] );
if ( empty( $event_id ) ) {
return false;
}$attendees = Tribe__Tickets__Tickets::get_event_attendees( $event_id );
$output = '';
if( ! empty( $attendees ) ) {
$output .= '
Attendees List: ' . get_the_title( $event_id ) . ' - ' . count($attendees) .'
';
$output .= '- ';
- ' . $i . '. ' . $attendee['purchaser_name'] .' (' . $attendee['purchaser_email'] . ') ' . $attendee['ticket'] . '
$i = 0;
foreach ( $attendees as $attendee ) {
$i++;
$output .= '';
}$output .= '
';
} else {
$output .= 'There are no attendees for this event yet.
';
}return $output;
}
add_shortcode( 'tribe_get_event_attendees', 'tribe_get_event_attendees_logic' );
Please let me know about it,
Best,
NicoNico
MemberThanks for following up James!
I guess that amount of events indicates you are being affected by the widget performance issues ๐
The fix for this is stated to be in next major release 4.3, which is planned to be out early next month. This is the actual plan but please note that this might change due to time constrains. I will make sure to note in the ticket this is actually affecting the use of the plugins for you.
Hope you can wait for this to be fixed ๐
Have a great weekend,
NicoNico
MemberThis reply is private.
Nico
MemberStocked to hear Jon ๐
Iโll go ahead and close out this thread, but if you need help with anything else please donโt hesitate to create a new one and we will be happy to assist you.
Have a great weekend,
NicoNico
MemberThis reply is private.
Nico
MemberThis reply is private.
August 11, 2016 at 5:54 pm in reply to: I bought Events Pro twice by mistake. I need a refund on the secon #1150775Nico
MemberThis reply is private.
Nico
MemberHi there Trevor,
Thanks for getting in touch and for your interest in our plugins ๐
Actually both things are possible in a way! Let me touch both questions real quick:
One important feature Iโm looking for with a event/calendar/map plugin is the ability to show all venues on the map, rather than events (which are seasonal and constantly changing). Can the map version of your pro calendar do this?
I recently created a shortcode to show the venues in a Google Map instance for a customer. This was tested using Events Calendar PRO so I’m not sure if it will still work without it. After adding the following snippet to your theme’s (or child theme’s) functions.php file the shortcode will be available:
/* Tribe [tribe_venue_map] shortcode sample */
function tribe_venue_map_logic ( $atts ){$url = apply_filters( 'tribe_events_google_maps_api', 'https://maps.google.com/maps/api/js' );
$url = $url . '&callback=tribe_venue_map';wp_enqueue_script( 'tribe_events_google_maps_api', $url, array(), false, true );
wp_enqueue_script( 'jquery' );add_action('wp_footer', function () { ?>
<style>
#tribe-venue-map {
width: 100%;
height: 400px;
}
</style>
<script>
function tribe_venue_map() {var map = new google.maps.Map(document.getElementById('tribe-venue-map'), {
center: {lat: 34.5133, lng: -94.1629},
zoom: 2
});<?php
$venues = get_posts( array( 'post_type' => Tribe__Events__Main::VENUE_POST_TYPE, 'posts_per_page' => -1) );
foreach ( $venues as $venue ) {
$coordinates = tribe_get_coordinates ( $venue->ID );
if ( $coordinates['lat'] != 0 && $coordinates['lng'] != 0 ) { ?>
window['marker_' + <?php echo $venue->ID; ?>] = new google.maps.Marker({
position: {lat: <?php echo $coordinates['lat']; ?>, lng: <?php echo $coordinates['lng']; ?>},
map: map,
title: "<?php echo $venue->post_title; ?>"
});window['info_' + <?php echo $venue->ID; ?>] = new google.maps.InfoWindow({
content: "<?php echo $venue->post_title; ?>"
});window['marker_' + <?php echo $venue->ID; ?>].addListener('click', function() {
window['info_' + <?php echo $venue->ID; ?>].open(map, window['marker_' + <?php echo $venue->ID; ?>]);
});<?php
}
} ?>
}</script>
<?php });
return '<div id="tribe-venue-map"></div>';
}
add_shortcode( 'tribe_venue_map', 'tribe_venue_map_logic' );
Or barring that, the ability to show all events on the map rather than just upcoming events? I prefer my customers to have the ability to always see on the map the total amount of locations we visit, even if the event has passed.
This is possible as well by hi-jacking the map view query and setting the posts per page parameter to be unlimited.
Please let me know if the above answers your questions,
Best,
Nico -
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