[Nico]

Howdy Mary,

Welcome to our support forums and thanks for reaching out to us!

This was indeed possible at first, but we received reports of customers having problems with so we decided to disable it. That being said, you can bypass this exclusion by adding the following snippet to your theme’s (or child theme’s) functions.php file :

/* Tribe, allow products to be an option to add ticket to in 'Events > Tickets > Settings' */
/* WARNING: this brought issues to customers in the past, so activate at your own risk */
if ( class_exists('Tribe__Tickets_Plus__Commerce__WooCommerce__Main') ) {
remove_filter( 'tribe_tickets_settings_post_types', array( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), 'exclude_product_post_type' ) );
}


I just gave this a quick test (outlined below) and it seems to work as expected with the exception of the ‘view your tickets’ functionality which you can disable with the following CSS:

.single-product .tribe-link-tickets-message {
display: none;
}


Test:

• Include the snippet and enable tickets for products
• Create a new product in WooCommerce
• Add a WooCommerce ticket to the product (leaving all fields blank but the title)
• On the front-end make a purchase
• Verified tickets and tickets email are working as expected
• Verified attendees report is correct
• Verified the ‘View your tickets link’ inserted in the product page after purchase is not working

Feel free to use this but please note this is an unsupported use of the plugin, so we won’t be able to provide any fixes for the parts that are not working. Also be sure to do a more complete test before deciding to use it!

One last thing if you recall reading this was possible please point me to the place where it’s indicated so I can amend that!

Have a great weekend,
Nico

[Nico]

Hi there Michael,

Thanks for getting in touch with us! Interesting question here 🙂

I guess this is possible by creating a template override (as described in our themer’s guide) of the view file used by the shortcode (wp-content\plugins\event-tickets\src\views\shortcodes\my-attendance-list.php).

I’m not sure if you are trying to just display that information or if you want to display the edit info form, Can you clarify a bit on that? Also, which tickets type are you using in the site? RSVP? Woo? Both?

Please let me know about it and I’ll see if it’s possible to achieve this,
Have a great weekend,
Nico

[Nico]

Hi there Christophe,

Thanks for getting in touch with us! I’ll help you getting this ready!

The horizontal widget customization is all CSS, so you can target the specific list widget by it’s unique id (which look like tribe-events-adv-list-widget-4).

Regarding the image, go ahead and add the snippet to show the featured image in the widgets. Then you’ll need to hide it via CSS for the widgets instances where you don’t want it to show. The code would look something like this:

/* hide featured image for this particular instance of list widget */
#tribe-events-adv-list-widget-4 .list-info .tribe-events-event-image {
display: none;
}


You can use the same logic to hide the date icon for a specific widget:

/* hide date icon for this particular instance of list widget */
#tribe-events-adv-list-widget-4 .list-date {
display: none;
}


Please note, I’m using tribe-events-adv-list-widget-4 as a sample, you’ll need to replace that with the actual instance id.

Let me know if this helps you out and in case you need additional guidance please send over the site URL,
Have a great weekend,
Nico

[Nico]

Hey Niko,

No problem with the delay, hope you had a great time away from the computer!

1. Yes, it is linking to the event website, and the image has to link there too.

Just not sure of the best way of doing this right now. Let me check with a bit more time and I’ll get back to you.

2. how can i set the h2 of trhe mini-calendar startpage (http://www.labelpack.de/) to link to a new tab (_blank)?

For this you’ll need to create a template override (as described in our themer’s guide) of the file: ‘events-calendar-pro/src/views/pro/widgets/modules/single-event.php’ and add the target="_blank" to the link in line 44. If you prefer not to do a template override for this then I can develop a JS function that adds the attribute after the page loads.

3. How do you deal with the fact that some users need a second licence for the development-server?

You can move your licenses around if you need to → Moving your license keys. I would recommend setting the keys in the development server, so you can test the updates safely in there and then deploying the plugin folders to the live site. Also, if you are not being affected by a critical bug that an update fixes, you can do this once or twice a month. That’s my personal opinion!

I’ll get back to you tomorrow with a solution for #1,
Best,
Nico

[Nico]

Thanks for following up Jason!

Let me start by saying this is not something our plugins support, but I’ll try to help you out anyway.

I guess the point here where are you storing that date? In the tickets meta? Take a look at this other thread I’m working on → https://theeventscalendar.com/support/forums/topic/adding-custom-field-to-email-php-on-event-tickets/ where the user needs to insert a custom field in the tickets email. Maybe you can replace the default event start date with the custom date the user selects in the tickets form.

Please let me know your thoughts on this,
Best,
Nico

[Nico]

Thanks for following up Jeanne!

Hopefully the solution for this is fairly simple. Adding the class et_pb_row to the tickets form makes it fit in the same with as the container above. This can be done via JavaScript (insert the class one the page loads) or by modifying the markup of the form by creating a template override. To decide which solution is best for the site I would like to know if you are using tickets in other places and if so which post types are the tickets in (events, pages, posts, etc?).

Please let me know about it and I’ll send instructions to fix this,
Best,
Nico

[Nico]

Hi there Orla,

Thanks for getting in touch and for the detailed description of this issue!

I just tried it locally and indeed wasn’t working for me either. I found that it’s necessary to add the event ID to the get_field function, also the field identifier should be all lower case (although I think ACF handles this gracefully). So the final code that’s working on my side is:

Webinar Details:

ID ) ) {
echo 'WEBINAR REGISTRATION';
} else {
echo 'empty';
}
?>


Maybe Geoff was placing the code in a different part of the template that had the global $post_id set? Not sure about it.

One more thing, it’s ok to actually try this in /plugins/event-tickets/src/views/event-tickets/tickets/email.php, but as it’s a plugin file it will get overwritten in future updates. To be safe create a template override of the file (as explained in our themer’s guide) and add the custom code there.

Please give this a try and let me know about it,
Best,
Nico

[Nico]

Thanks for the heads-up. You are welcome, glad to be of service 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Cheers,
Nico

[Nico]

This reply is private.

[Nico]

Buenisimo Victor!

1- Entonces entiendo que podría fácilmente enlazar un producto con una categoría de evento y luego hacerlo accesible en mi página de producto de woocommerce tanto a nivel de calendario como de lista no?

Si! Básicamente la idea es que en el contenido/descripción de tus productos insertes un widget que muestre todos los eventos de la categoría relacionada al producto. Los formatos disponibles los encontras acá: PRO widget shortcodes, esto puede ser un mini calendario o simplemente una lista de eventos.

2- En este caso, al controlar yo el stock manualmente, podría añadir campos tanto a la lista como al calendario (otro color o mensaje) para avisar que alguna de las salidas ya esta llena (full)??

Si, esto requeriría otro tipo de ‘flag’ o identificacion. Por ejemplo que agregues un tag ‘full’ a los eventos completos. Una vez definido eso, se puede mostrar un mensaje en el widget (sea de lista o calendario), esto va a requerir una pequeña molificación en el template del widget o un snippet que muestre el mensaje.

3- Las salidas recurrentes las puedo programar todas a mano por si las fechas no son regulares, ¿verdad? Me ha parecido leerlo pero te lo pregunto y así me aseguro. ?

Sip! Al momento la opción de ‘fecha’ no permite cambiar el horario. Son todas las salidas en el mismo horario?

4- Podría seleccionar la fecha de inicio en el calendario y enviarla desde la misma página de producto en un formulario de petición de presupuesto o el calendario sería simplemente informativo?

No estoy muy seguro acerca de esto, supongo que es posible hacer algo para que el usuario pueda elegir la fecha en un dropdown o similar, pero esa customizacion ya estaría fuera del alcance de ajustes con los cuales te podemos ayudar en el foro. Tal vez puedas tener un botón en el evento que diga ‘Solicitar Presupuesto para esta fecha’, y eso te lleve al formulario con alguna variable, después deberías programar el formulario para que muestre esa fecha enviada. No se si se entiende lo que trato de explicar 😛

5- Si más adelante quisiera que se hiciera una reserva directamente desde la página de producto de el evento escogido, se podría hacer o esto no lo permite el plugin ni en la versión PRO??

Si, esto seria posible con Event Tickets solamente para RSVP (reservar lugar pero sin pagar), para procesar el pago de los tickets necesitarias Event Tickets Plus. La unica limitacion que veo para el caso es que todavía no están integrados los plugins de tickets para funcionar con eventos recurrentes, si bien es algo que venimos planeando todavía no esta desarrollado.

Bueno, contame como lo ves!

Saludos,
Nico

[Nico]

Thanks for sending the system information over Robert! I’ve set your reply to private just for it not to be publicly visible.

Everything looks good in the setup of the site, I don’t see anything that I can relate to the update problem you are experiencing. I have also tested that update (PRO 4.2.5 > 4.2.6) and everything went smoothly.

Could you perform a manual update? If you try the auto update does it still show that error?

Please let me know about it,
Best,
Nico

[Nico]

Hey Vic, thanks for following up!

The following CSS snippet will hide the ‘date icon’, just paste it in your theme’s (or child theme’s) stylesheet file or via Simple Custom CSS plugin:

.tribe-events-adv-list-widget .list-date {
display:none;
}


Please let me know if this makes it right,
Nico

[Nico]

This reply is private.

[Nico]

Hi there Jeanne,

Thanks for getting in touch with us! Sorry to hear about this glitch, but I’m sure we can find a solution for it.

Unfortunately there’s no shortcode to get the tickets form to display in a particular place. So first I’ll try to fix this with a CSS snippet, if that’s not possible then I’ll explore other options.

Can you please send me over the URL where I can see this? I inspected your site but couldn’t find the page with the tickets form.

Thanks,
Nico

[Nico]

Thanks for following up Dan!

I guess the previous code sample wasn’t working because it was looking for RSVP tickets. I updated the code to look for WooCommerce tickets instead:

/* Tribe, retrive Woo tickets ids for a give post_id - returns array or false if event tickets plus is not active */
function tribe_get_woo_tickets_ids ( $post_id ) {

// bail if event tickets plus is not active
if ( !class_exists('Tribe__Tickets_Plus__Commerce__WooCommerce__Main') ) return false;

$tickets_provider = Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance();

return $tickets_provider->get_tickets_ids ( $post_id );

}


You can add the code above to your theme’s (or child theme’s) functions.php file and then call it in the template passing the correct post_id value. Tested locally and it’s working as expected when used with events post type, but it should work for any post type too.

Give a try and let me know if it works now,
Best,
Nico

[Author]

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