Nico

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Viewing 15 posts - 1,591 through 1,605 (of 6,506 total)
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  • in reply to: Change events google map icon #1212705
    Nico
    Member

    Hi there Aaron,

    Thanks for getting in touch with us!

    Unfortunately there’s no easy way of doing this. You could dequeue the script you mention and enqueue a new customized version of it, with the custom modifications.

    Another way of customizing the map (although I’m not sure it allows you to customize the markers) is using Snazzy Maps plugin. I know it worked in the past for some of our users, so you might want to give that a try.

    Please let me know if that helps,
    Best,
    Nico

    in reply to: Address displayed as multiple paragraphs #1212682
    Nico
    Member

    Stoked to hear the snippet worked for you Heike 🙂

    It might be a good idea to reach out to the theme support and report this, maybe they can fix it in a future update.

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Import Issues #1212674
    Nico
    Member

    Hey Bobbie,

    Thanks for looking into that! Great catch 🙂

    To continue the troubleshooting of the issue and see where this is coming from, open you theme (and child theme if any) and check if there’s a folder called ‘tribe-events’. In case that folder exists that indicates the theme is overriding templates from The Events Calendar. If that’s the case try changing the folder name (to for example ‘_tribe-events’) and check on the front-end how it looks. If there’s no ‘tribe-events’ folder or changing it’s name doesn’t yield any results then it’s most probably a CSS rule from the theme stylesheet what’s affecting the venue address display. If this is the case, then please send me the staging site URL and I’ll check there if I can find the CSS hiding this.

    Best,
    Nico

    PS: sorry for the delay, support was off during the holidays and we are still catching up!

    Nico
    Member

    This reply is private.

    Nico
    Member

    This reply is private.

    in reply to: Change search results wording #1212507
    Nico
    Member

    Stoked to hear Jake 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: El Daily limit ¿Es por ejecuciones del programador? #1212493
    Nico
    Member

    This reply is private.

    in reply to: Los eventos individuales se ven "raros" #1212394
    Nico
    Member

    Hola Antonio, como estas?

    Disculpas por la demora, como habrás visto en el foro estuvimos con soporte limitado esta ultima semana debido a la navidad y el año nuevo! Espero hayas pasado bien y ahora vamos al problema que reportas…

    Básicamente es un bug conocido, que fue lamentablemente ganando popularidad esta ultima semana 🙁 Si bien todavía no tenemos una solución definitiva, por ahora este snippet de CSS debería mejorar un poco la visualización:

    .tribe-events-event-image {
    float: none;
    }

    Puede agregarlo via Simple Custom CSS plugin así no deberás modificar las hojas de estilo del theme o child theme. Cuando tengamos una solución definitiva te la voy a estar comunicando y en ese caso tal vez tenga sentido agregarla.

    Te mantengo al tanto, espero que mañana ya con la mayoría del equipo activo podamos llegar a una solución rápidamente.

    Saludos,
    Nico

    in reply to: Non-profit license for 501(c)(4) #1212389
    Nico
    Member

    Hi Monica,

    Thanks for getting in touch with us and for your interest in our nonprofit program 🙂

    Although the knowledge base about the program doesn’t explicitly include 501(4) I’d say just submit the application and include the necessary documentation. Each submission is manually reviewed by a member of our support team who will evaluate if your organization is indeed valid for our program or not.

    Please let me know if you any other doubts about it,
    Best,
    Nico

    in reply to: Exporting the tickets customize? #1212385
    Nico
    Member

    Hey Lars, thanks for following up!

    While I cannot make all those customs mods for you, I can point you in the right direction for you to do it. Take a look at this reply I gave a while ago to another customer needing something similar (but surely simpler) → https://theeventscalendar.com/support/forums/topic/how-to-include-mobile-numbers-to-attendees-report-and-export/#dl_post-1169758

    You’ll be able to get most information from the WooCommerce order. I only see an issue with ‘number of cards’ as each record represents a single ticket which has a unique ID (‘card number’ I guess) and security code. I guess it’s no impossible to calculate that but surely something a bit complicated.

    Please inspect the code and let me know if you can adapt it (at least for the fields in the sample) to work for you,
    Best,
    Nico

    in reply to: Custom handling of imported items #1212338
    Nico
    Member

    Woooot! Stocked to hear about this Lisa 🙂

    You are welcome, I’ve linked this thread to the feature request to make import statuses list filtrable, so you’ll get a heads up here when it gets finally included in the plugin.

    For now I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Thanks for confirming and once again thanks for the detailed description of the issue and for diving into the code before posting, it really helps us!
    Best,
    Nico

    in reply to: Custom handling of imported items #1212324
    Nico
    Member

    Hi Lisa,

    Thanks for getting in touch with us! Also thanks for taking the time to inspect the code before reaching out 🙂

    I’ve checked what you report and it’s exactly as you say it is. I will log two different feature tickets here:

    • Make import statuses list filtrable: evaluate if it’s better to add a custom filter for this or use get_possible_stati instead of get_post_statuses.
    • Add an action to customize the import options: add a new action to insert custom options for an import, and make sure there are hooks available to save this information when the import runs.

    For now you can use this snippet (paste it into your theme’s (or child theme’s) functions.php file) to add custom post statuses to the dropdown. As far as I could check it’s working as expected:

    /* Tribe, add custom options to the import status dropdown */
    function tribe_extend_aggregtor_post_statuses(){

    $current_page = get_current_screen()->base;
    /* bail if not in the aggregator page */
    if($current_page != 'tribe_events_page_aggregator' ) return;

    ?>
    <script type="text/javascript">
    jQuery(document).ready ( function ($) {
    if ( $('#tribe-ea-field-post_status').length ) {
    $('#tribe-ea-field-post_status').append( $('<option>', { value: 'unread', text: 'Unread' }) );
    }
    });
    </script>
    <?php
    }
    add_action('admin_print_footer_scripts', 'tribe_extend_aggregtor_post_statuses');

    Please give it a try and let me know if it works for you,
    Best,
    Nico

    in reply to: Event list still not in the "pro version" #1212312
    Nico
    Member

    Thanks for following up Filip! That’s a great catch 🙂

    I’m not much familiarized with how this page builder works, but I can see that the problem here is that the styles are not being included for the widget. So a possible workaround here is to force the inclusion of these styles if the front page is being displayed. Adding the snippet below to your theme’s (or child theme’s) functions.php file should solve this:


    /* Tribe, load widget styles in the front page */
    function tribe_force_widget_styles ( ) {

    // bail if it's not the homepage or pro is not active
    if ( !is_front_page () || !class_exists('Tribe__Events__Pro__Widgets') ) return;

    Tribe__Events__Pro__Widgets::enqueue_calendar_widget_styles();
    }

    add_action( 'wp_enqueue_scripts', 'tribe_force_widget_styles' );

    Please give this a try and let me know if it works for you,
    Best,
    Nico

    in reply to: Change search results wording #1212308
    Nico
    Member

    Thanks for following up Jake!

    The code should be placed before the ?> (which by the way is not needed in this file). But I think the error might be from copying-pasting the code from the forum post directly. Try copying it from the embed below (and if you still got errors, try pasting it first in a plain text editor and then copy it over to the functions file):

    https://gist.github.com/niconerd/e787157ca143faf4a91dacbd812ce6fe

    Please let me know if that works,
    Best,
    Nico

    in reply to: Custom attendee registration #1212305
    Nico
    Member

    Hi there Oliver,

    Thanks for getting in touch with us and sorry to hear about this issue. I’ll try to help you out on this, but please note that when it’s a theme issue the help we can provide is a bit limited.

    First of all I think it will be best if you can reach out to the theme support folks and ask them if this is a known issue (maybe they even have a solution for it). While you contact them can you please send me the sire URL where I can see this? I might be able to extract some more info about the issue to add to the report you send them. Also, I couldn’t find any theme named ‘customis’ maybe you are referring to a custom theme you developed?

    Please let me know about it,
    Best,
    Nico

Viewing 15 posts - 1,591 through 1,605 (of 6,506 total)