Josh

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Viewing 15 posts - 1,396 through 1,410 (of 4,178 total)
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  • in reply to: Apostrophe in Sitename for emailed RSVP #1081149
    Josh
    Participant

    Hey Dan,

    Awesome!

    I’ll go ahead and close this thread for now. You’ll still be notified here as we make progress on this one. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    Josh
    Participant

    Hey Karen,

    Did the snippet cause the display to change at all or did it stay the same? If it stayed completely the same, try adding “!important” to the declarations to ensure they’re getting applied on the site.

    Thanks!

    in reply to: The events calendar is duplicating events and won't delete #1081146
    Josh
    Participant

    Hey Tyler,

    Thanks for following up here.

    For situations like these, we typically can find a root conflict when deactivating other plugins or the existing theme and can work from there. If you’re able to take those steps it will definitely help.

    A couple further questions here in the meantime:

    • Are you able to delete other events that don’t duplicate?
    • Would you be able to send us a database dump as well as the system information from the “help” tab within the event settings as a private reply here?

    Thanks!

    in reply to: Move Ticket Form to list view #1081140
    Josh
    Participant

    Hey Matt,

    You can add the ticket form to the list view as well as move on the single view by utilizing the following snippet in your theme’s functions.php file:

    https://gist.github.com/BeardedGinger/39744d77e3efb1667e74

    Vivianne, if this helps you in your situation, awesome! If not, would you mind opening a new thread so we can address every issue/question directly and fully.

    Thanks!

    in reply to: Event Submission Date Not Working #1080718
    Josh
    Participant

    Hey CDC,

    Thanks for reaching out to us!

    Out of curiosity, with the WPML plugin activated, do you experience the same issues with the “Pending” filter on other post types? For example, if you were to create a new post and set it to “Pending Review”, do you experience the same “Pending” filter issue when viewing the post table within your dashboard?

    You mention:

    To add to this, we do still get the auto-generated email telling us the event has been submitted. If we click on the link within this email, it takes us to the event allowing us to approve it

    So it sounds like the events are getting submitted as expected and awaiting your approval, the main problem on that front is that WPML is preventing the display of that event within the table within your dashboard?

    Am I understanding that correctly?

    Thanks!

    in reply to: Remove Category from Photo / Month / List View #1080709
    Josh
    Participant

    Hey Kerry,

    Are you wanting a snippet that now just removes the category from the Photo view but still has it in the other views (Month, List, etc.)?

    Also, what is the exact category slug that you’re wanting to have hidden?

    Thanks!

    in reply to: Event tickets plus duplicate check-in #1080705
    Josh
    Participant

    Hey,

    I believe the issue was addressed and the code updated here for 4.0.5. However, if I’m mistaken, that code will get overwritten and you’ll need to re-add the correcting code.

    I apologize for the inconvenience here.

    Thanks!

    in reply to: Discount pricing on reseller site #1080702
    Josh
    Participant

    Hey Matt,

    It’s been a while since we’ve heard from you.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Do I need a pro version and community Events version #1080456
    Josh
    Participant

    Hey Thomas,

    Thanks for reaching out to us!

    If you’re looking for just the ability for users to be able to submit events to the site, you only need the Community Events plugin. If you’re wanting any of the Pro features available for the user submitted events (such as recurring events) then you would need the Pro plugin as well.

    Let me know if this helps.

    Thanks!

    in reply to: Paid account to integrate a Google Calendar? #1080443
    Josh
    Participant

    Hey Jonathan,

    Thanks for reaching out to us!

    We do have the iCal Importer plugin that does allow you to set an automatic import from a Google Calendar into your site. Using just the free version of the calendar, you can import event from a Calendar by converting to a CSV file and using the built-in importer for the plugin.

    Let me know if this helps.

    Thanks!

    in reply to: View As button issue cont. #1080438
    Josh
    Participant

    Hey Chris,

    Thanks for following up here.

    Would you mind providing the code that you’re currently using to include that particular js element onto your site?

    Thanks!

    in reply to: Community Events not part of Events Calendar Pro? #1080139
    Josh
    Participant

    Hey Scott,

    No problem. Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: "Remove events after XX months" Never remove setting? #1080135
    Josh
    Participant

    Hey Neill,

    Thanks for reaching out to us. This clean up should only apply to Recurring Events and shouldn’t deleted any event other than old instances of recurring events.

    If the events that you are wanting to keep are old instances of recurring event, the simplest solution here would be to set a high number of months there.

    Let me know if this helps.

    Thanks!

    in reply to: Order Different events at different places, same day #1080127
    Josh
    Participant

    Hey CB,

    Unfortunately we are unable to answer support related questions here in our Pre-Sales forum. If you’re looking for Premium support, you’ll need to login here using the login information you created when purchasing a premium plugin. If not, you can reach out for support for the main plugin in our forums on WordPress.org.

    Thanks!

    in reply to: Unable to see Event Title #1080122
    Josh
    Participant

    Hey Juan,

    Thanks for reaching out to us!

    It looks like the issue here is due to the header being fixed and not margin or padding being added to the container at the level where the calendar is embedded. This is causing the two elements (header and container) to be stacked on top of each other there.

    Adding:

    
    #tribe-events-pg-template {
    padding-top: 120px;
    }
    

    to the stylesheet of your theme should help here.

    Let me know if this helps.

    Thanks!

Viewing 15 posts - 1,396 through 1,410 (of 4,178 total)