Josh

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Viewing 15 posts - 1,306 through 1,320 (of 4,178 total)
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  • in reply to: FATAL ERROR AFTER UPGRADING EVENTS TICKETS PLUS #1086629
    Josh
    Participant

    Hey Jonathan,

    Sorry again about this issue. Deleting will work here and then adding the latest versions via FTP should work to get them both updated.

    Thanks!

    in reply to: single page – recurring events #1086627
    Josh
    Participant

    Hey Stefan,

    You can follow the themer’s guide to copy the main single event template into your theme and add the following wherever you’d like the list to display.

    https://gist.github.com/BeardedGinger/3aae9fd4712eb582fc58

    This particular snippet is designed to get the information you need for the list. You’ll need to set the information to display how you would like.

    Thanks!

    Josh
    Participant

    Hey Mat,

    Thanks for following up here.

    As far as the images for each ticket, would creating as part of a WooCommerce product be the same as adding to a post or page? However, if you would like, you can try adding the following snippet to your theme’s functions.php file to get the “Product” added back as an option within the event ticket settings.

    
    remove_filter( 'tribe_tickets_settings_post_types', array( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), 'exclude_product_post_type' ) );
    

    Let me know if this helps.

    Thanks!

    in reply to: Split Payments Checkout failure #1086600
    Josh
    Participant

    Hey Sara,

    Thanks for following up with us. I’m sorry that the previous notes weren’t helpful in this situation.

    It looks like there were some actual changes to the code here based on the notes above. You can apply the following change to the core file and it will persist with the next update https://cloudup.com/ceuiy22L2Jh.

    Let me know if that helps as well.

    Thanks!

    in reply to: Emailing users the list of events #1086245
    Josh
    Participant

    Hey Michael,

    Thanks for reaching out to us!

    Unfortunately this isn’t something that is available within our plugin. It could definitely be accomplished with some custom development or maybe could be pursued using any of the subscription based email managers such as MailChimp or Constant Contact.

    I’m sorry I wasn’t able to give you a direct answer but hopefully this helps to get you pointed in the right direction.

    Thanks!

    in reply to: Allow only one events per cart #1086228
    Josh
    Participant

    Hey Ludovic,

    Thanks for reaching out to us!

    Unfortunately this isn’t something that is available by default with or plugin (or with WooCommerce in general). However, there is some good information in this exchange that could be helpful in trying to get the functionality you’re looking for.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Laura,

    Thanks for reaching out to us!

    The iCal Importer sounds like it could work for this site IF there is a global .ics feed that is generated for all the events on the site. If so, that would be the simplest approach.

    If not, the best approach would be to grab the events from the database as a CSV and then ensure the fields match up to the basic importer found with our plugin and import a CSV that way.

    I’m sorry I wasn’t able to give you a direct answer here but hopefully it helps to get you pointed in the right direction.

    Thanks!

    in reply to: No Google Map in Calendar Events in Custom Theme #1086222
    Josh
    Participant

    Hey Byron,

    Thanks for reaching out to us as well as starting with the testing procedures!

    There could be some template overrides or use of deprecated functions in your theme that could be causing an issue here. Is there a “tribe-events” folder within your theme or are there any “tribe” based hooks utilized in your theme’s functions.php?

    Thanks!

    in reply to: Error establishing a database connection #1086220
    Josh
    Participant

    Hey Randy,

    Thanks for reaching out to us!

    It sounds like the migration to the new domain may not have been fully completed. A couple of things to check (similar to the list given there):

    • Check your wp-config.php file and verify that the database information is correct
    • Check the site options table within your database and verify that the site url and admin url are set up properly.

    Unfortunately, beyond this, we are limited in the support we can offer here since it isn’t related to our plugin and is a WordPress set up issue. You can try reaching out to your host to see if they’re able to get the site set up for you on the new domain.

    Thanks!

    in reply to: Pulling multiple Google Calendar feeds #1086138
    Josh
    Participant

    Hey Bill,

    Thanks for reaching out to us!

    Check out our iCal Importer plugin. With this plugin you can set up repeating imports from different Google Calendars which sounds exactly like what you’re looking for here.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Philippe,

    Thanks for reaching out to us!

    The simplest approach here would be to build a custom query using “tribe_get_events()” and setting the “eventDisplay” argument to “past”.

    You can then limit the output to just one event and set build the view however you would like.

    Thanks!

    Josh
    Participant

    Hey Cesar,

    Thanks for reaching out to us!

    Unfortunately I don’t believe there have been any modifications when it comes to this. You could try also adding the image as the featured image to the ticket product that gets created and it should show up in the cart at the point you’re wanting it to here.

    Other than that, I can suggest looking at the same article linked in the previous thread to see if that helps.

    Thanks!

    in reply to: Support for International Addreses #1086116
    Josh
    Participant

    Hey Rob,

    Thanks for reaching out to us!

    There isn’t a setting to modify this for this particular address order. However, you can follow our Themer’s Guide and copy the src > views> modules > address.php file into your current theme. There, you can move the sections around to include the zip code before the city/town information.

    Let me know if this helps.

    Thanks1

    Josh
    Participant

    Hey Jacob,

    Thanks for reaching out to us!

    This definitely sounds like a strange issue. An initial thought would be that there was a temporary connection issue. You can try deleting the plugin via FTP and then download the latest version from your account here and upload to your site.

    Let me know if this helps.

    Thanks!

    in reply to: Old Events in Google #1086110
    Josh
    Participant

    Hey Josiah,

    Thanks for reaching out to us! I apologize for the delayed response here.

    This is definitely an interesting idea here. You can follow our Themer’s Guide to copy the src > views > single-event.php file into your theme and adding a conditional that uses “tribe_get_start_date()” and compare to the Date() and if the date is after the start date you can add a notice onto the event page.

    Let me know if this helps.

    Thanks!

Viewing 15 posts - 1,306 through 1,320 (of 4,178 total)