[Josh]

Hey Idris,

Thanks for reaching out to us!

We have recently updated our ticketing solutions to include the ability to collect the additional information that you’re describing for each attendee for the event.

Our calendar is also mobile friendly, however your selected theme would also be a contributing factor here.

When you build a “ticket fieldset” (the way we have the additional information options labeled in our Event Tickets Plus add on) the fieldset can be filled out for every ticket by the one purchaser.

We don’t have any set integration with UserPro. If it is attached to User registration, you can require the user to register on checkout through the cart that you choose to use with our plugin (such as WooCommerce).

Overall though, to fully know if the plugins will work for your site, we recommend giving them a whirl. If they don’t work out, we’re happy to provide a refund for any reason within 30 days of purchase.

Let me know if this helps.

Thanks!

[Josh]

Hey Anthony,

Thanks for reaching out to us!

It looks like you can utilize the “tribe_bar_datepicker_caption” filter here. Filtering that to what you would like would look something like:

https://gist.github.com/BeardedGinger/c2f31896bdde0b6e5a2623e68f7ef045

This code (excluding the opening php tag there) would by added to your child theme’s functions.php file.

Let me know if this helps.

Thanks!

[Josh]

Hey Jacco,

Thanks for reaching out to us!

Unfortunately there isn’t a way to handle this by default within the plugin settings.

I’m limited in the support I’m able to provide here but I did want to give a little bit more information about a direction that I might pursue for something like this.

If you take a look at the Email template within the Event Tickets Plus > src > Tribe > Commerce > WooCommerce > Email.php file, you can see that there is a conditional at the very top to see if the “Tribe__Tickets_Plus__WooCommerce__Email” class already exists. This means that you can create the class of the same name within your theme and it will supersede this one. From there you can copy this one and modify the “trigger” function to include the items in the order. You could then stop the send if specific items are in the order.

I’m sorry I wasn’t able to give you a direct response here but hopefully it helps to get you pointed in the right direction.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

I’m not sure there would be a straightforward way to accomplish this without a bit of custom development. If it were me, I’d probably start by creating the events in The Events Calendar, adding something like Posts 2 Posts plugin and making a connection between your GD custom post type and the tribe events post type, then filtering the listings (depending on if the GD plugin has the hooks for it) to include the events from that connection on those pages.

I’m sorry I’m not able to give you a direct answer but hopefully this will help to get you pointed in the right direction.

Thanks!

[Josh]

Hey,

Awesome! I’m glad you were able to find a solution for this one.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

This reply is private.

[Josh]

Hey,

Thanks for following up and trying the conflict tests.

I have seen issue with “Name your price” type plugins in the past. Traditionally the conflict occurs with trying to name the price for tickets and that not getting passed through. However, this is the first time I’ve personally seen the issue where tickets that weren’t utilizing the feature were experiencing the same issue.

You could try WooCommerce’s official version of the plugin https://www.woothemes.com/products/name-your-price/ to see if that helps but I’m not 100% sure they would be completely compatible.

Thanks!

[Josh]

Hey Josh,

Thanks for reaching out to us!

Unfortunately this is currently the expected behavior tickets on recurring events. The tickets (and stock) are associated with the entire recurrence rather than individual instances of the event.

This is something we are looking to address in an upcoming release and have already begun laying the foundations for what will make for a better handling of ticket for recurring events.

I apologize for any confusion this may have caused. If you have any further questions, please don’t hesitate to ask.

Thanks!

[Josh]

Hey Maciej,

No problem.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Daniel,

No problem 🙂

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Michiel,

Thanks for reaching out!

You can find further information on translations of our plugins in this knowledgebase article.

Thanks!

[Josh]

Hey Michiel,

Thanks for reaching out to us!

Unfortunately we don’t currently have the feature to post an event to a specific page. We are in the early works of a feature that would allow more flexible such as this but it is currently just in the early stages of discussion.

Let me know if this helps.

Thanks!

[Josh]

Hey Melissa,

Thanks for reaching out to us!

Unfortunately there isn’t a default way to add this list of recurrences to the single-event view. However you can do a little bit of customization to get what you’re looking for.

I am limited in the support that I’m able to give for something like this but I did want to get you pointed in the right direction.

When recurring events are created, the initial event is created and the subsequent recurrence a created as children of that event. So, you could do a WP_Query on the single event and check to see if the “post_parent” is set for the post. If it is, you can get all the children of that parent ID and list the events from there.

Let me know if this helps.

Thanks!

[Josh]

Hey Daniel,

Thanks for reaching out to us!

After deleting the event, is it still showing up within your WordPress dashboard or is it just showing on the front-end calendar views? If showing up on the calendar, what happens when you click to look at the single view for that event? Does it still have an “Edit Event” link within the admin bar on that view?

Let me know what you find here.

Thanks!

[Josh]

Hey Tac,

Thanks for following up and providing the additional screenshot. I apologize that I missed that original note when looking back over the thread.

I’m currently speaking with one of our developers over this issue. After applying the debugging filter from the linked support thread, did you find the logs at WooCommerce → System Status → Logs with a dropdown labeled “tribe-adaptive-payments-abcxyz (date)” that you were able to select from? Or was the resulting log you provided from a default option there?

Thanks!

 

[Author]

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