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Josh
ParticipantHey Jerry,
Thanks for reaching out to us!
Would you mind sending over (in a private reply if you’d like) the link to the site where you’re experiencing this issue so I can verify something? It sounds like there may be an issue here with the plugin expecting the default value to be 0, however that can be modified to be another value and that could possibly be what you’re running into here like you mention.
Thanks!
June 27, 2016 at 9:15 am in reply to: How do I remove past events from showing up when doing searches? #1132395Josh
ParticipantHey Cindy,
Thanks for reaching out to us!
You can try the top snippet available here https://theeventscalendar.com/support/forums/topic/exclude-past-events-from-search-results-2/. This worked for the user after removing other search filtering plugins that were ignoring the parameter set there. However, with a fresh install, that snippet should work for your site to hide those past events from showing in search.
Let me know if this helps.
Thanks!
Josh
ParticipantHey Photios,
Thanks for reaching out to us!
It looks like the options there are different from the default options available within our tribe bar? If so, the simplest thing to do would be to create a custom search form there. I am limited on the support I’m able to provide for customizations such as this but I’d be happy to help get you pointed in the right direction.
You could take a look at something like http://wpadvancedsearch.com/ to see how it works and update the information from there. Or you could take a look at the default searchform.php and modify from there. The key here would be to add the additional fields for your categories and “type”.
Not exactly sure what the intention with the “type” is but the category (if you’re wanting to limit to events) would utilize the “tribe_events_cat” for the name of that select field which would allow for the additional “?tribe_events_cat=” to be added to the search query.
Let me know if this helps.
Thanks!
Josh
ParticipantHey Michael,
Thanks for reaching out to us!
Can you link me to a recurring event where you’re experiencing this issue?
The way it should work, if you click on a single instance of a recurring event within your calendar it will take you to the single instance for that event. If that date for that instance of the recurrence has passed then you’ll see that message. However, if the date hasn’t then it will not have that notice. Then, when clicking the “see all” for that recurrence, it should take you to a list view that starts with the next upcoming instance of the event.
Thanks!
June 27, 2016 at 7:42 am in reply to: Admin page for Adding/Editing events no longer shows all fields #1132283Josh
ParticipantHey,
Thanks for following up here.
You mentioned downgrading to 4.1.1 for both of our plugins didn’t resolve the issue. However, would it be a correct assumption that at some point while previously using 4.1.1 that the settings showed and the plugin worked as expected then?
One thought here, is it all admin users that are unable to see the additional fields or is it a particular user? Role and permission changes are saved to the database so if there ever was a plugin or changes made to modify this behavior it would persist even after deactivating plugins and switching to a default theme. Were there any changes made to roles and capabilities that could possibly still be impacting here?
Thanks!
June 27, 2016 at 7:33 am in reply to: Not all events importing + importing historical events only #1132267Josh
ParticipantHey Patrick,
I apologize for the delay here. I’ve been testing here but was unable to replicate the issues described here with that feed. However, I think there may be some confusion here around the errors on the recurring import feature.
Were you able to successfully import the events on the initial import (I imagine starting 6/22/2016 based on the other items you’re describing)? If so, that may be why if you selected the past date of 6/21/2016 that only events for that day would show as available for import. All other future dates were already imported so they wouldn’t show here.
This would be the same issue when the recurring import scheduled to run again (for that 30 minutes). If there were no new events (or changes to existing events) to import, I do believe the “your search returned no results” would be a correct statement there.
However, if no events were ever imported from that feed, then there would be some issues here. Was that the case?
When testing the link (and testing a past date) I’m currently able to see 345 events available for import from 6/21 on https://cloudup.com/cmTtPYIBblC.
Let me know if this helps.
Thanks!
Josh
ParticipantHey David,
Thanks for following up with us here.
I’ve been thinking about this one and on second thought here, I believe the best approach to get everything that you’re describing here would be to modify the output of the results rather than filtering what’s retrieved.
With this, you could have a series of conditionals for the search results loop that checks to see if the result is an event, is a recurring event, and if the date is after the current date. If it is, you could show the first result that matches all of those conditionals and then skip the rest.
Let me know if this helps.
Thanks!
June 24, 2016 at 6:52 am in reply to: Calendar Month View Stops Displaying Next Month Option if No Event is Listed #1131457Josh
ParticipantHey Levi,
No problem! Happy to help.
I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.
Thanks!
Josh
ParticipantHey Arnie,
Thanks for following up here.
Would you mind sending a screenshot of the “messed everything up” view? It’s likely that certain elements might not have been getting fully applied (overridden by other styles) depending on where the styles were added.
Thanks!
Josh
ParticipantThis reply is private.
Josh
ParticipantHey Pieter,
No problem! Happy to help.
I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.
Thanks!
Josh
ParticipantHey Tj,
It looks like there is a conflict at play here. I’ve submitted an internal ticket for this issue to have one of our developers look into this one further. I’ve added this thread to that ticket and you’ll be notified here as we make progress on this one.
I apologize again for this issue. If you have any further questions, please don’t hesitate to reach out.
Thanks!
June 24, 2016 at 6:30 am in reply to: Incorrect data being pulled through to other pages since upgrade #1131442Josh
ParticipantHey Catherine,
Thanks for following up with us here.
It looks like there is a conflict at play here. I’ve submitted an internal ticket for this issue to have one of our developers look into this one further. I’ve added this thread to that ticket and you’ll be notified here as we make progress on this one.
As a temporary solution, we did find that if you leave the “Company Name” field blank for the job posting, the event embed will not get placed into the posting.
I apologize again for the inconvenience of this issue. If you have any further questions, please don’t hesitate to reach out.
Thanks!
Josh
ParticipantHey Tj,
Thanks for reaching out to us here!
I apologize for the issues you’re facing with the latest update of our plugin and the WP Job Manager plugin. I’ve just taken a request from another user experiencing something similar with a jobs plugin and I imagine that you are both using this same plugin. I’ll do some further testing here and will get back to you soon.
Thanks!
June 23, 2016 at 5:36 pm in reply to: Incorrect data being pulled through to other pages since upgrade #1131280Josh
ParticipantHey Catherine,
Thanks for reaching out to us!
I’m sorry to hear that you’re having issues with the latest version of our plugins.
To start, you can find the 4.2 version of the core plugin here https://wordpress.org/plugins/the-events-calendar/developers/.
I’m not sure what would be happening here though. Would you mind sending me a link to the jobs plugin that you are using so I can do some quick tests to see if there is anything on our end that we should change that would be causing the conflict.
Thanks!
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