Josh

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Viewing 15 posts - 781 through 795 (of 4,178 total)
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  • in reply to: Not showing all Venue #1131278
    Josh
    Participant

    Hey Kerry,

    Thanks for reaching out to us here!

    There is an arbitrary limit of 200 venues set on the Venue Filter query that generates the list there. There isn’t currently a direct filter for this particular value, but you can increase the number that get pulled by modifying the “posts_per_page” value within the src > Tribe > Filters > Venue.php to be high enough to get all of your venues in that list.

    Let me know if this helps.

    Thanks!

    in reply to: Issue when changing quantity in basket #1131193
    Josh
    Participant

    Hey Florian,

    Thanks for reaching out to us!

    This is something that we have just recently documented as a user experience issue that we’ll need to address in an upcoming release.

    Currently, some of the options that we have suggested have been:

    1. Completely bypass the cart page and go directly to checkout https://support.woothemes.com/hc/en-us/articles/202809328-How-to-skip-the-product-page-and-cart-to-go-straight-to-checkout
    2. Remove the quantity adjustment from the cart page.
      
      .woocommerce td.product-quantity .quantity {
      visibility: hidden;
      }
      

    I apologize for the inconvenience of this particular issue here. Let me know if this helps.

    Thansk!

    in reply to: Getting woocommerce product ID via tribe_get_events #1131188
    Josh
    Participant

    Hey Phil,

    Thanks for reaching out to us!

    We don’t appear to have any meta on the event side that stores an array of the tickets (WooCommerce Product Ids) associated with that event. However, for each event, you could do a query on the product post type and get all the product ids with a meta value for the”_tribe_wooticket_for_event” meta key that matches your current event.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Patrick,

    Thanks for reaching out to us!

    I’m sorry to hear about the issues you’re experiencing here with our plugin. As a starting point, would you mind sharing (in a private reply if you’d like) the iCal feed source that you’re using so I can test with the same feed? Then I’ll be able to go through each of your points directly.

    Thanks!

    in reply to: Events List Widget – getting events centered #1130864
    Josh
    Participant

    Hey Arnie,

    This one isn’t a simple snippet but I can help you get this sorted out by pointing you in the right direction.

    First, you’ll want to remove the “width:22%” and “float:left” from “.tribe-mini-calendar-event”.

    Then, you’ll want to add “width:22%” and “display:inline-block” to “.tribe-events-adv-list-widget .type-tribe_events”

    Finally, you’ll want to add “text-align: center” to “.tribe-events-adv-list-widget”

    You may have to get more specific on the selectors to have them apply in certain cases. Just depends on the theme and how current styles are applied.

    Let me know if this helps.

    Thanks!

    in reply to: Show calendar search results as list view by default #1130861
    Josh
    Participant

    Hey Pieter,

    It should, only if the plugin is modifying the “s” argument for the WordPress WP_Query. However, there could be some issue with the way some plugins apply it.

    Here is a quick example of a modification that may help here

    
    
    function any_word_search_posts_search_filter($search, &$query) {
    
    $search = preg_replace( '#\)[[:space:]]+AND[[:space:]]+\(#', ') OR (', $search );
    return $search;
    }
    add_filter('posts_search', 'any_word_search_posts_search_filter', 10, 2);
    

    Can’t guarantee that would be a 100% solution for your site but would be a good starting point for you in modifying the search to do what you’re looking for.

    Thanks!

    in reply to: I don’t see settings #1130858
    Josh
    Participant

    This reply is private.

    in reply to: Bug in Day View #1130849
    Josh
    Participant

    Hey Gene,

    Thanks for reaching out to us!

    I tested this out on my local install with the latest versions of the plugins and the latest version of the Twenty Fourteen theme but was unfortunately unable to replicate the issue here.

    One thing I did notice in the screenshots though was the layout of the labels on the month view going to mobile. This was a bug in a previous version of the plugin but was addressed in one of the last few updates. Based on that, I’m wondering if there are any customizations in the version of the Twenty Fourteen theme that you’re using that are impacting the calendar?

    Thanks!

    in reply to: Category Filtering #1130705
    Josh
    Participant

    Hey Brandon,

    Awesome! Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Events Calendar Monthly View #1130703
    Josh
    Participant

    This reply is private.

    in reply to: Old events showing up #1130701
    Josh
    Participant

    Hey Todd,

    Thanks for reaching out to us!

    1. Was the loading on mobile something you were able to get addressed? I just tested on my iPhone and was able to load the events as well as navigate around the calendar without issue.
    2. I’m not sure I follow here? The past events should technically be showing for all users, logged in or out. If you have something in here to hide the past events and it is working the way you describe, it sounds like you could be running into a cache related issue with the logged out visitors. Try purging any caches on the site to see if that helps here.

    Thanks!

    Josh
    Participant

    Hey Levi,

    Thanks for reaching out to us!

    Sure thing! Take a look at this knowledgebase item. It should help to get the links showing even if there are no events in the future or previous months when navigating.

    Let me know if this helps.

    Thanks!

    in reply to: Events List Widget – getting events centered #1130667
    Josh
    Participant

    Hey Arnie,

    Thanks for reaching out to us!

    Would you mind sending a link to where you’ve got some of these set up? I can try to give you a CSS solution for doing this, however depending on how things are structured it may not be a simple or quick CSS fix.

    Thanks!

    Josh
    Participant

    This reply is private.

    in reply to: Recurring Events Issues #1130338
    Josh
    Participant

    Hey Janet,

    Thanks for following up and for sending over the database dump. I received that email and will be going through the information there.

    The other plugin with processes running in the background may have been an issue here particular with backend timeouts. Also, the issue with the events showing on the front-end even after they had been deleted may have been due to caching, either the caching built into our plugin for the month view or additional caching that may have been set up on the site or via hosting.

    One thought that I did have here, would be the attempted modification of the end date. If the event end date was modified (rather than the end date for the recurrence feature) it could have created some strange logic that the system was trying to create a recurring event with a date of 7/23/2016 – 10/29/2016 (rather than the event being just on the same date) every week until 10/29/2016 which could have definitely created some very unwanted behavior there.

    Thanks!

Viewing 15 posts - 781 through 795 (of 4,178 total)