Issue when changing quantity in basket

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    Posts
  • #1130867
    Florian Zumfelde
    Participant

    Hi,

    We’re using Event Calendar Pro, Event Tickets Plus with Woocommerce and we’ve come across a slight issue:

    We created a ticket which (when selected) collects data for each attendee (personal details, workstream choices, dietary requirements, etc). Progressing to the basket it is possible to amend the quantity of the tickets but there’s no way to update the attendee data accordingly.

    We just wanted to hear your take on this and find out if there’s a way to make this happen.

    Thanks,
    Florian

    #1131193
    Josh
    Participant

    Hey Florian,

    Thanks for reaching out to us!

    This is something that we have just recently documented as a user experience issue that we’ll need to address in an upcoming release.

    Currently, some of the options that we have suggested have been:

    1. Completely bypass the cart page and go directly to checkout https://support.woothemes.com/hc/en-us/articles/202809328-How-to-skip-the-product-page-and-cart-to-go-straight-to-checkout
    2. Remove the quantity adjustment from the cart page.
      
      .woocommerce td.product-quantity .quantity {
      visibility: hidden;
      }
      

    I apologize for the inconvenience of this particular issue here. Let me know if this helps.

    Thansk!

    #1137326
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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