[Josh]

Hello camillestorm,

Thanks for reaching out to us!

I checked out your site and noticed the issues that you’re describing. However, I was unable to replicate on my local machine.

After looking at the site, it appears that this may be a conflict with the use of AJAX within the theme. To verify, have you followed the Testing for Conflicts procedures to see if this reveals the source of the issue.

Let me know what happens when following those tests.

Thanks!

[Josh]

Hello B,

Thanks for reaching out to us!

This can be accomplished by customizing the month view of the calendar. You can follow the Themer’s Guide to override the “month > single-event.php” file and add a conditional to check whether the $start of the event came before the current $day. If so, you can have it not show the event in that view.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello rhythmtravels,

Thanks for reaching out to us!

I apologize again for persistence of this issue. Does it persist if you switch the frequency to Twice Daily?

In regards to the snippet, if we turned it into a plugin would you be able to upload a zip file so we can get some extra detail to help us in diagnosing or recreating the issue?

Thanks!

[Josh]

Hello localbysocial,

Thanks for reaching out to us!

It looks like the limitation in the number of events displaying that you’re noticing is due to the persistence of the initial category displayed when selecting either “Chamber Networking Events” or “Member Events”. This is by design so that users looking within a specific category don’t have to reset that category when switching to the different views.

If you visit the base events listing display by following this link, you’ll see all the events displaying as expected within the list.

Let me know if this helps.

Thanks!

[Josh]

Hey,

I’ve noticed you’ve marked the previous response as the correct answer. I’ll go ahead and close out this ticket but if you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

The functionality that you’re looking for can be accomplished, but I don’t believe there is a single plugin to accomplish everything that you’re looking for.

If I were to be building a site with the features you’ve briefly described, I would start with our  WooTickets plugin for the ticketing functionality, our Community Events plugin to allow users to submit their events, as well as the WooCommerce PayPal Adaptive Payments to handle the automatic payments to different users upon ticket purchases.

Beyond that, there may be some additional custom functionality that may be created to get the precise functionality you’re looking for ( ex: limiting the ticketing functionality to your Pro users). However, the majority of what you’re looking for should be possible with the plugins listed above.

Let me know if you have any further questions or concerns as you’re considering purchasing our plugins.

Thanks!

[Josh]

Hello brandonpence,

Thanks for following up with us on this issue.

I apologize about the confusion around our ticketing system and how we track these types of issues internally. We actually use a separate system for tracking bug tickets and I can assure you that the Filter Bar / Cost field issue is active and on our radar. Your previous support ticket is tied to that internal system and you will be directly notified of our progress as we work to fix this issue.

I apologize again for any inconvenience this issue has caused and definitely understand the frustration of not having that feature currently working on your site. However, I can assure that it is on our radar and we are working to get the issue resolved in an upcoming release.

Thanks!

[Josh]

Hello rrosen326,

Thanks for following up with us! I’m glad the previous solution.

I’m not sure if it’ll work directly with the “title” section that is being pulled within your current theme, but there is a filter ( tribe_get_events_title() ) that may help to get what you’re looking for. We have a tutorial showing how to use that filter with different templates here.

Let me know if this helps.

Thanks!

[Josh]

Hello astcit,

Thanks for following up with us.

No problem, I’ll leave the ticket open for now. Let me know if you have any further questions while looking for a good solution to your situation.

Thanks!

[Josh]

Hello seattledog,

Thanks for reaching out to us!

That is definitely strange that the Genesis settings are being ignored. There are a couple of ways to correct this:

1. <span style=”line-height: 13px;”>If you would like to go the CSS route, the body class has “tribe-theme-parent-genesis” added to it that can be used to target content on all Tribe Events generated pages. </span>
2. You could manually remove_action( 'genesis_before_loop', 'genesis_do_breadcrumbs' ); based on whether or not the page is a Tribe page using the tribe_is_event_query conditional. This can be added to your child theme’s functions.php file.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello rhythmtravels,

Thanks for following up with us! This information is definitely helpful!

A couple of quick questions based on your responses:

1. <span style=”line-height: 13px;”>With the events pulling from a Third-party Facebook pages, are the events being duplicated a couple of times or are they being duplicated many times?</span>
2. Were you able to add the snippet to your theme’s functions.php file so we can review the information about the duplicated events?

Finally, in regards to your request about Facebook links, I do not believe they will be available in the next release however there is some good information on this post that will help you to generate those links for your events.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello wellsb,

Thanks for reaching out to us!

I’ve heard rumor of a new importer plugin but I’m not sure of an estimated ETA for it’s release. I’ll contact our developers to see if I can get you more detail about the status.

Thanks!

[Josh]

Hello rrosen326,

Thanks for reaching out to us!

In your theme, there is probably a file that contains a list of conditionals for page headings that is controlling the default “Archives” heading that you describe. Within that section, you can add a conditional to check for tribe_is_event_query and set the title to “Calendar” for those pages.

Let me know if this helps.

Thanks!

[Josh]

Hello bradystarr,

Thanks for reaching out to us!

This is definitely a troublesome problem to be having and we do apologize for the inconvenience.

Are there any other email communications coming from the site such as comment notifications? It sounds like you’re also not receiving any WooCommerce emails and not just the ones associated with WooTickets. Since that is the case, there is some great information in this WooCommerce documentation that may help you in resolving this issue.

Let me know if this helps.

Thanks!

[Josh]

Hello environeerssrq,

Thanks for reaching out to us! Your site is looking great!

You can follow the instructions within our Themer’s Guide to learn how to customize the main views for your calendar. When customizing, you can use the WordPress <a href="http://codex.wordpress.org/Function_Reference/is_tax" target="_blank">is_tax()</a> conditional to check which category archive is currently being displayed and conditionally display different intro texts.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Author]

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