Josh

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Viewing 15 posts - 3,901 through 3,915 (of 4,178 total)
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  • in reply to: HELP in over my head :) #786678
    Josh
    Participant

    Hello sfbike,

    It’s typically best to open new threads and reference related issues. That’ll ensure we’re able to see your response and are able to respond in a timely manner. In the future, that’ll help us better keep things organized.

    However, does the issue persist if you switch to a default WordPress theme such as TwentyTwelve? If so, there could potentially be further instances of the deprecated call within a “tribe-events” folder within your theme. Are you overwriting the default single-event.php within your theme by chance?

    Thanks!

    in reply to: past events only change after day #785801
    Josh
    Participant

    Hello barrywales,

    Thanks for reaching out to us!

    I checked your site and see the issue you’re describing. I also tested on a local install and was able to recreate the issue. It looks like in the previous version of the plugin, events wouldn’t display in the upcoming feed (or photo feed) if the start time for the event had already past.  I’ve logged a ticket for this issue and will let you know as soon as we have an update coming which fixes this issue.

    Again, I’m sorry for the inconvenience but rest assured we’ll be working on this issue for an upcoming release.

    Thanks!

    in reply to: Redirect loop on login – unable to access WordPress! #785780
    Josh
    Participant

    Hello ardcgarage,

    Thanks for reaching out to us!

    I apologize for the inconvenience these issues are causing and hopefully we can get the information we need to help get these issues resolved.

    To start, do you mind creating an admin login for us so we can see the redirect occurring? You can send the information as a private reply to this post. Additionally, if you could have the site stripped down to just the Events Calendar plugin (and any other of our premium events plugins) as well as a default theme activated for our test.

    Thanks!

    in reply to: Past Events #785206
    Josh
    Participant

    Hello claghorn,

    I checked out the site you’ve provided a link for and noticed that the default “Events” page is using a custom template? I don’t believe there will be a set URL that can be accessed by default when using a custom template. There are a couple of options though.

    1. You could use the list view as the default view for the Events page and then customize it to be closer to the way the site currently displays events.
    2. You could create a new template, similar to the current custom template, and modify the query to only show.

    Let me know which option sounds better to you and hopefully I can help to get you pointed in the right direction.

    Thanks!

    in reply to: How to show hour on Month View #785164
    Josh
    Participant

    Hello webenaut,

    Thanks for following up and happy to be able to help.

    You could wrap the whole addition in a <span> that you could then style with CSS within your child theme to the specific styles that you want there.

    Let me know if this helps.

    Thanks!

    in reply to: Minor issues in Version 3.8 #783593
    Josh
    Participant

    Hello Oliver,

    Thanks for reaching out to us and bringing these things to our attention!

    1. This is definitely a strange issue to be having. To start, what is your current setting for the “Date Time Separator” under the Display settings? (https://cloudup.com/c9fMYbgsyYM).

    2 & 3. I’ll bring these issues to the attention of our translations person. Which language translation are you currently using?

    Thanks!

    in reply to: How to show hour on Month View #783352
    Josh
    Participant

    Hello webenaut,

    Thanks for reaching out to us!

    This can definitely be accomplished with a little bit of customization. First, you’ll need to follow our Themer’s Guide to copy the “views > month > single-event.php” to your theme to override the default display. You can then add the time for the event prior to the event title using the following snippet:

    <?php echo tribe_get_start_date( $post, false, get_option( 'time_format' ) ) . ' a ' . tribe_get_end_date( $post, false, get_option( 'time_format' ) ); ?>

    I’m sorry I wasn’t able to give you a direct response on the customization however I hope this was able to point you in the right direction.

    Thanks!

    in reply to: Past Events #783311
    Josh
    Participant

    Hello claghorn,

    Thanks for reaching out to us!

    You’re correct that the “events/past” has been updated and replaced with “list” structure. To get the new list to display only past events, you can add a query variable to the URL so the link would look something like this “events/list/?tribe_event_display=past”. This should provide the same view as the former “past” link.

    Let me know if you have any further questions.

    Thanks!

    in reply to: HELP in over my head :) #783202
    Josh
    Participant

    clintw16,

    Happy I was able to help!

    vinvalentino,

    Could you provide a link to the site where you’re seeing the notice? I’ve attempted to recreate locally with the WooTickets plugin but was unable to generate the warning with the default settings.

    Thanks!

    Josh
    Participant

    Hello camillestorm,

    Thanks for following up and happy to have been able to help!

    I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

    Thanks!

    in reply to: How to hide all day events on Calendar? #782154
    Josh
    Participant

    Hello B,

    Thanks for following up with us!

    Unfortunately, I’m unable to provide specific step by step instructions for customizing views within the forums, hopefully I can add a bit of clarity to the previous response to help better point you in the right direction.

    The first step will be to follow the steps in the Themer’s Guide to copy the files from The Events Calendar plugin into your theme. This will allow you to add the necessary customization for the way you would like the events to display. In this case, it will be the “views > month > single-event.php” file that will be copied to your theme.

    After the file is copied to your theme, you can use a PHP conditional to compare the values of two variables that are already set within that file, the current date and the event start date. To start, you’ll need to convert the $day value to a format that can be compared to the $start value.

    $current_date = strtotime($day['date']);

    With that new variable set, your conditional will now use the $current_date and $start values to check whether or not the event started before the current date.

    I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

    Thanks!

    in reply to: Imports events multiple times #782094
    Josh
    Participant

    This reply is private.

    in reply to: HELP in over my head :) #779694
    Josh
    Participant

    Hello,

    Thanks for reaching out to us!

    With the latest update, we made some modifications to our code to make some customizations simpler and more efficient. With this being said, this means that some of the older ways of doing things have become deprecated.

    Since you’re seeing these messages, it means there is some code within another plugin or your theme that is using an older approach for customization (to be expected). This shouldn’t break your site and the “deprecated” args should still work. It is only a warning that it would be best to update the approach in the future. If you’re using a premium theme that has specific support for The Events Calendar plugin, look out for an update for the theme to see if they implement the features of the latest version of the plugin.

    Let me know if you have any further questions.

    Thanks!

    in reply to: Countdown Widget in the Event Listing Itself #779684
    Josh
    Participant

    Hello Lee,

    Thanks for reaching out to us!

    This can be accomplished in a couple of different ways, however will still require a bit of customization and digging into some code.

    1. <span style=”line-height: 13px;”>You could register a new sidebar that you then output within your single-event.php template using the customization tips within the Themer’s Guide. You would then need to recreate the countdown widget implementing a minor modification. Rather than pull a specified event, you would use the current event being displayed.</span>
    2. A slightly more complicated approach would be to recreate the functionality from the widget in the single-event.php file. Using the Themer’s Guide referenced above. With this approach, you will need to grab the necessary function from “events-calendar-pro > lib> widget-countdown.class.php” as well as ensure that the necessary javascript (widget-countdown.js) is being enqueued on the single event template.

    I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

    Thanks!

    Josh
    Participant

    Hello millspublishing,

    Thanks for reaching out to us!

    I checked out the site and it appears the widget on the home page is displaying the upcoming events. Was there another location where the widget isn’t displaying or were you able to find a solution to this already?

    I look forward to hearing back from you on this.

    Thanks!

Viewing 15 posts - 3,901 through 3,915 (of 4,178 total)