Josh

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Viewing 15 posts - 3,691 through 3,705 (of 4,178 total)
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  • in reply to: Events Will Not Update/Save #863592
    Josh
    Participant

    Hello zacmarcengill,

    It’s been a while since we’ve heard from you. We like to close tickets after they’ve been inactive for a while. If you have any further questions, please don’t hesitate to open a new ticket.

    Thanks!

    in reply to: Export feed to google calendar? #863590
    Josh
    Participant

    Hello wheretoplaygames,

    It’s been a while since we’ve heard from you. We like to close tickets after they’ve been inactive for a while. If you have any further questions, please don’t hesitate to open a new ticket.

    Thanks!

    in reply to: How to add new field that exports to Attendee List #863588
    Josh
    Participant

    Hello umeworks,

    It’s been a while since we’ve heard from you. We like to close tickets after they’ve been inactive for a while. If you have any further questions, please don’t hesitate to open a new ticket.

    Thanks!

    Josh
    Participant

    Hello Andrea,

    It’s been a while since we’ve heard from you. We like to close tickets after they’ve been inactive for a while. If you have any further questions, please don’t hesitate to open a new ticket.

    Thanks!

    in reply to: Order by end date #863583
    Josh
    Participant

    Hello anna,

    It’s been a while since we’ve heard from you. We like to close tickets after they’ve been inactive for a while. If you have any further questions, please don’t hesitate to open a new ticket.

    Thanks!

    in reply to: How to upgrade from version 2 to version 3 #863581
    Josh
    Participant

    Hello Kelly,

    It’s been a while since we’ve heard from you. We like to close tickets after they’ve been inactive for a while. If you have any further questions, please don’t hesitate to open a new ticket.
    Thanks!

    in reply to: Event List Widget Error #863579
    Josh
    Participant

    Hello bpleslie,

    It’s been a while since we’ve heard from you. We like to close tickets after they’ve been inactive for a while. If you have any further questions, please don’t hesitate to open a new ticket.

    Thanks!

    in reply to: Google Calendar Export Doesn't work with Sharing Plugin #863572
    Josh
    Participant

    Hello neueideas,

    Thanks for reaching out to us!

    It looks like this is the solution for the Genesis example you mentioned above?

    Since the main hook is modifying the templates built into The Events Calendar, the theory behind this should work with any theme.  You’ll just need to modify the output of the Genesis Simple Share code to be that of the output for the Jetpack social share buttons. To start, you could take a look at this function and see if that can be used in conjunction with the hook from the previous snippet to get the display moved and Google working for both buttons.

    I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

    Thanks!

    in reply to: Venue Double "Upcoming Events" #863550
    Josh
    Participant

    Hello queensevents,

    Thanks for reaching out to us!

    I took a look at your site and was unable to see the venue details duplicated on the link you provided or another venue that I looked at (http://www.queensevents.ca/venue/university-club/). Were you able to get this issue resolved or is this something that is still showing when you’re looking at the site?

    Thanks!

    Josh
    Participant

    Hello agershon,

    Thanks for reaching out to us!

    This is definitely a strange issue to be having. Are you currently using an SEO plugin that generates the sitemap that you then submit to Google Webmaster tools?

    Looking at the URLs in the list, the majority of them will always be 404 errors since a “feed” of a single event doesn’t really exist. Feeds are only generated for the main loop for the events calendar (‘/events/feed’). Take a look at the settings of the SEO plugin where the sitemap is being generated and see if there is something that you can modify to keep it from adding “feed” to every URL.

    I hope this helps.

    Thanks!

    in reply to: Putting Organizer link on the list page? #863523
    Josh
    Participant

    Hello media325,

    Thanks for following up with us. Glad I was able to help!

    I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

    Thanks!

    in reply to: Filter Bar Title Customization #863520
    Josh
    Participant

    Hello standupmagazin,

    Thanks for following up with us! Glad I was able to help with the initial issue.

    Can you send me a screenshot of the “Sort Events” text where it displays on your site?

    Thanks!

    in reply to: how to set header image for Event calendar pro ? #860978
    Josh
    Participant

    Hello boaz,

    Thanks for following up with us.

    Based on what you’re describing, it sounds like this will need some custom development. One thing you could do would be to target all the events pages using the “tribe_is_event_query” conditional within your theme’s “functions.php”. Then, if the page is an event page, you can remove the default header image and then pull in the image of your choosing directly.

    I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

    Thanks!

    in reply to: Adding widget disrupts scroll #860967
    Josh
    Participant

    Hello jlich3,

    Thanks for following up with us.

    It’ll be difficult to really dig into this issue without seeing the problem directly. One thing you could check would be the formatting of the shortcode. Is there possibly and open “<div>” that hasn’t been closed or maybe some other markup issue? You can test for this by using the developer tools built into your browser and looking at the section where everything breaks.

    Thanks!

    in reply to: Filter Bar Title Customization #860905
    Josh
    Participant

    Hello standupmagazin,

    Thanks for following up with us!

    Not all the files are available via the editor under the Plugins section of your WordPress dashboard. To edit the appropriate file, you’ll need to access your website via an FTP client (Filezilla is the most common). You can get the FTP information for accessing your site from your current hosting provider. You’ll then take the file mentioned above and move it to your active theme following the instructions from the Themer’s Guide.

    Let me know if this helps.

    Thanks!

    – Josh

Viewing 15 posts - 3,691 through 3,705 (of 4,178 total)