[Josh]

Hello lifeactionministries,

Thanks for following up with us.

An alternative approach to get the layout that you would like would be to remove the “tribe_get_events_categories()” function completely from that section and replacing with a manual “Event Categories: ” followed by the “tribe_get_event_taxonomy” function. Within the args for the function, you can replace the “before” & “after” with empty strings and change the separator to “, ” to get the display you’re looking for.

I hope this helps.

Thanks!

[Josh]

Hello jaredtyson,

Thanks for following up with us!

This will work as a solution, however these changes will get overwritten when updating the plugin. With this solution, you’ll need to remake the change after every update.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey astcit,

If you would like to share your results, it would be great if you emailed them to pro[at]tri.be while referencing this thread and we can maybe put a tutorial together or some other resource for the community.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello ballstonjournal,

I’ll be giving Casey a hand in helping to diagnose this issue.

Thanks for following up with us and providing the screenshot. To start off with, this is definitely a strange issue as well as one that we’re not able to replicate locally or see live when attempting to interact with your site. There are a couple of suspicions that I have based on this that will hopefully help to get us pointed in the right direction for the cause of this issue.

1. <span style=”line-height: 13px;”>While on a computer and within a browser that displays the submission form as a broken page, will you go to this website and send the details to the pro[at]tri.be email account? If you could request the same of users who are experiencing this issue, that would help as well.</span>
2. One thing I noticed within the screenshot was that it looks like it is taken from a user who is logged in to the site. Your theme or a plugin could have some custom code that changes views for logged-in users. Would it be possible to give us an account on the site that would be at the same level as the user who is submitting the issue? We could then test to see if it is different while logged in.

I apologize for the inconvenience but hopefully we can get to the root of the issue quickly.

Thanks!

[Josh]

Hello paulblacker,

Thanks for following up with us! Glad I was able to help.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

– Josh

[Josh]

Hello tallmeerkat,

It’s difficult to give a full example of what you’re looking for and something that isn’t fully supported within our forums, however as an elaboration of the the previous comment the possible solution would look something like:

if(is_tax('tribe_events_cat', 'your-cat-slug' ) ) {

wp_safe_redirect( 'http://yourdomain.com/events/category/your-cat-slug/list' ); //redirects set term to list view

}

This would be added to your theme’s functions.php file.

Thanks!

[Josh]

Hello communityanswers,

A developer has been assigned to look into the issue. We’ll follow up here when the developer has completed looking into the issue.

Thanks!

[Josh]

Hello boaz,

Thanks for reaching out to us!

I apologize for any issues you’re experiencing in using our plugin. However, I’m not sure I understand what you’re requesting? Would you mind sending me a screenshot of your calendar page along with an arrow directing toward where you would like the header image displayed?

I’m sorry for my misunderstanding.

Thanks!

[Josh]

Hello madiba,

Thanks for reaching out to us and also providing the updated information.

When using the Filter Bar, is it a particular layout (vertical or horizontal) that causes the display issues or do they persist with either option set? Also, does the issue persist after following the Testing for Conflicts procedures?

In regards to the blog issue, it appears that your theme may be using a special template for the Blog page. This means that it is probably pulling a custom query rather than the default query that is associated with our option to include events within the main blog loop. To fix this, find the query that is being used for the Blog page template and replace the “post_type” argument with:

'post_type' => array( 'post', 'tribe_events' )

Let me know if this helps.

Thanks!

[Josh]

Hello jlich3,

Thanks for reaching out to us!

I’m sorry you’re experiencing issues when using our plugin. Since this does sound like it is a conflict between theme and other plugins in addition to ours, I may not be able to resolve the issue for you here but hopefully I can get you pointed in the right direction.

To ensure that I’m understanding the issue correctly, it sounds like your theme uses pages to populate the different scrolled sections of the single page layout? Within one of these pages, you’re using another plugin that allows you to pull in the events from the calendar via a shortcode or directly via the widget? When this is used, no other pages are showing after this one on the site?

Thanks!

[Josh]

Hello tallmeerkat,

Thanks for reaching out to us!

I took a look at your site and noticed the issue you’re describing with events not displaying when clicking between days on the calendar. However, I wasn’t able to replicate the issue on my local install.

Can you verify that you’ve followed the Testing for Conflicts procedures to ensure this isn’t a plugin or theme conflict?

Thanks!

– Josh

[Josh]

Hello paulblacker,

Thanks for reaching out to us!

I apologize for any issues you’re experiencing in using our plugins. Hopefully we can get this sorted out for you quickly.

To start with, there are a couple of things we can try first:

1. <span style=”line-height: 13px;”>Ensure that the events that are imported are set to a Published and not still set as draft events.</span>
2. Try re-saving your site’s permalinks (settings -> permalinks) to flush the rewrite rules. This can be a common problem for 404 issues.
3. Can you verify that you’ve completed the Testing for Conflicts procedures. This will ensure the root isn’t a plugin or theme conflict.

Let me know if this helps.

Thanks!

 

– Josh

[Josh]

Hello gonchar,

Thanks for reaching out to us!

To start, let me ensure that I’m understanding the issue correctly. It sounds like you’re trying to change the title for the Event Category section using this option within the Filter Bar settings. However, when you do, the Event Categories no longer display within your Filter bar?

As a first step, can you verify that the Event Categories are selected to display within the filter bar here? Also, could you verify that you’ve completed the Testing for Conflict procedures to ensure that this isn’t a potential conflict with the theme or a plugin?

Thanks!

– Josh

[Josh]

Hello media325,

Thanks for reaching out to us!

That is definitely a strange issue to be having. Hopefully I can help to get you pointed in the right direction.

There are a couple of things you can try:

1. <span style=”line-height: 13px;”>Ensure that there isn’t a filter being applied to “tribe_get_organizer_link” via your theme or other plugin that may be causing issue with the output. You can test this by following the Testing for Conflicts procedures. </span>
2. Try running it with “full_link” set to false. That would look like “tribe_get_organizer_link( get_the_ID(), false, true);” and see if the URL output there includes the necessary slug.

Let me know if any of this helps.

Thanks!

[Josh]

Hey,

I’ve noticed you’ve marked the previous response as the correct answer. I’ll go ahead and close out this ticket but if you have any further questions that I can help with when considering the purchase of our plugin, please don’t hesitate to open a new one.

Thanks!

[Author]

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