[Josh]

Hey Hans,

Thanks for following up.

After I posted the snippet, I realized that I forgot to add that final line there within the function for “return $query;” which would be causing the issues you’re describing. I updated that last week but it may have been after you already saw the snippet and added to your site.

Try the updated snippet above and see if that works for you here.

Thanks!

[Josh]

Hey Heather,

Thanks for reaching out to us. Also, thanks for providing such great information here for us to dig into further here!

Let me do some further testing based on the information that you’ve provided here in I’ll get back to you with full answers for these.

Thanks!

[Josh]

Hey Chris,

Thanks for following up here.

The tribe_events_template_data() still also needs to come into play there. Will need to do some further experimenting there to see how to fully make that available there for the templates like “excerpt” is.

Thanks!

[Josh]

Hey Lane,

Thanks for following up. I’m glad you were able to get that figured out there.

Let me know if you have any further questions on this one.

Thanks!

[Josh]

Hey Tray,

Thanks for following up with us!

On some things we can give you some quick snippets to help with changing some elements of the plugins. For example, we would be happy to give you some quick snippets to help in customizing the colors and fonts on your pages there for the ticket elements.

For other things like changing the checkout process, we can try to help in getting you pointed in the right direction however we can’t guarantee that we would be able to provide a full solution for something like that within our support forums. For something like that, we would likely recommend you look at our customizer list for referral.

Thanks!

[Josh]

Hey Kelly,

No problem, happy to help!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Pieter,

Thanks for following up here.

I’m importing your second site here into my local install to do some further testing with these events and will follow up with what I find.

Thanks!

[Josh]

Hey Chris,

Thanks for following up here and clarifying.

You can accomplish this by making some adjustments to two files after moving them into your current theme following our Themer’s Guide – month > mobile.php and month > single-event.php. You can find details instructions on adding additional meta to be available in the javascript templates within that single-event.php file there.

However, to start you would add the following to your single-event.php file there:

$content = array();
$content['content'] = $post->post_content;

From there, you can run the additional information through tribe_events_template_data() function to make it available for the javascript templates.

Finally, you can switch the “excerpt” use in the mobile.php file to be “content”.

Let me know if this helps.

Thanks!

[Josh]

Hey Carlos,

Thanks for reaching out to us!

Unfortunately the Eventbrite ticket section there is an iFrame which posts it’s contents to your page from the Eventbrite website.

You can’t style the contents of an iframe using just CSS, you’ll need to using javascript to find the content and insert inline styles to change the way those elements display. You can see more about this in this Stack Exchange thread http://stackoverflow.com/questions/583753/using-css-to-affect-div-style-inside-iframe.

Let me know if this helps.

Thanks!

 

[Josh]

Hey Myntillae,

Thanks for reaching out to us.

Sure thing! You can use the Attendee Meta feature to collect additional information from users when they’re purchasing tickets. You can read more about that in our Knowledgebase article on attendee information.

Let me know if this helps.

Thanks!

[Josh]

Hey Mandy,

Thanks for reaching out to us!

When you enter the license key, are you getting the validation next to the field in green that they were accepted? After that, do you then click the save button at the bottom of the page where you enter the license keys? You’ll need to save that page for the keys to be saved there after they’re verified.

Let me know if this helps.

Thanks!

[Josh]

Hey Tray,

Thanks for reaching out to us!

Yes, you can create any number of events that you would like and you can have any number of tickets that you would like to create and sell for each of those events. There is no limitation there.

Also, our software is indifferent to what events you would be selling tickets for. If you have the right to sell tickets on behalf of someone else, you can freely do that with our software.

If you would like for others to be able to create their own events on your site and then sell their own tickets you can check out our Community Manager bundle for something like that.

Let me know if this helps.

Thanks!

[Josh]

Hey Lane,

Thanks for reaching out to us!

It sounds like RSS feed would be the best solution here, however you’re wanting that feed to also include the Event Date as well as the Event Featured Image.

You mentioned that you read up on it on our site, did you follow this tutorial for having the event dates added to your RSS feed https://theeventscalendar.com/knowledgebase/customize-rss-feed/?

Additionally, you can try a plugin such as https://wordpress.org/plugins/featured-images-for-rss-feeds/ to have the featured images included in your RSS feed.

Let me know if this helps.

Thanks!

[Josh]

Hey Chris,

Thanks for reaching out to us!

Before we dig further into this one, would you want this to show just for the mobile view listing of events or are you wanting it to show there as well as within the tooltips on the full version of the calendar?

Thanks!

[Josh]

Hey Pieter,

Thanks for reaching out to us!

I took a look at your site and was able to replicate there the experience you’re describing. However, I wasn’t able to recreate the issue on my local install with just creating two events within 4 hours of each other.

Out of curiosity, it looks like this is only happening on your site specifically with trying to paginate further into past events. Do you have any code or plugins on your site that specifically modify the displaying of past events?

Thanks!

[Author]

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