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I’ve switched to the 2017 theme and deactivated all plugins. Still not getting the import panel looking like I want it. Ugh.
Sent system info in a private reply. Thanks for any prompt response.
Barry’s response on April 28 implied that a fix would deploy soon. I feel like my definition of soon varies significantly from that of TEC. Any further update with a better definition of when this release might deploy? It’s been nearly one month since I heard the word “soon”. And, it’s over 3 months since I reported the issue.
Thank you Barry. I understand this fix is not part of a downloadable plugin or add-on. I trust you’ll send an email or reply to this support thread when the fix is deployed. Appreciate the update and look forward to the deployment.
Any updates? Puh-leeze?
I got your email indicating that version 4.5 is soon to be released. I checked the April maintenance releases and nothing related to EA fixes is posted. Please, please, please.
Thank you for extending the license. Hope to have a fix released soon so I can take advantage of this sooner rather than later. I haven’t installed EA on my production site because it’s useless for our organization without adjusting for UTC and correctly importing start and end times.
I would appreciate any kind of timeline on this. While this thread is still open and the bug has been acknowledged, I ALSO reported the bug in October 2016, shortly after the EA was released. In my October thread (available here, https://theeventscalendar.com/support/forums/topic/please-fix-timezone-offset/#post-1180104), I also included a link to one of the calendar feeds, and Cliff initially indicated that the problem would be fixed soon and my thread would be marked Pending Fix. THEN, on November 4, Geoff said that the DST bug could not be replicated and the thread was closed shortly following. I have no idea WHY Geoff thought my issue was related to DST. It’s not. It’s related to UTC and timezone adjustments.
Increasingly frustrated over here and disappointed in your support and development teams.
Two weeks since I’ve heard anything from you and five weeks since I reported the problem. Apparently a week will be lost during your retreat next week. Any closer to getting this corrected? Am I the only one needing this fixed? Such. Slow. Service. Especially for a known issue.
Going on 3 weeks since I’ve heard from you so I’m wondering if there is an update on fixing this bug?
Thanks George. I had come to the same conclusions and glad I wasn’t missing anything. I don’t have a need to use the CSV importer for organizers as we’re using TEC and add-ons to sync with our master calendar system and hope to have administration of TEC be largely hands-off in terms of manually importing, adjusting events, organizers, etc. So, I’ll weigh my options and move forward accordingly. Thank you.
Thank you George. I understand that nothing is supported if I try to extract details from my event description. Was curious if there is a hook I can take advantage of and write my own function to extract the details and add them to the event? Trying to leave the core TEC alone!
