[Courtney]

Hi Dan

Can you send along your System Info as a private reply? I’d like to look at your site, but need the web address.

Thanks,
Courtney 🙂

[Courtney]

Actually, I just checked into this a little further.

Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?


#tribe-events-content .tribe-events-tooltip {
color: #39446d !important;
}


Let me know if that works for you.

Thanks 🙂

[Courtney]

Hi Katherine

Could you reach out to Avada’s support to see if they have a suggestion on the tooltip with their theme?

Let us know if they provide a solution. Usually they are pretty quick to work with our plugin since the integrate it in their own unique way into the theme.

Thanks,
Courtney 🙂

[Courtney]

Hello Eliot

To get a refund, please contact support [at] theeventscalendar [dot] com.

Thanks,
Courtney 🙂

[Courtney]

Hi Rob

You can follow our guide for Moving Your License to transfer it to the nl site.

Let me know if it works for you.

Thanks,
Courtney 🙂

[Courtney]

Hi Dominik

Unfortunately, you’ve come across a known bug. I’ll flag this thread so that you’ll be notified as soon as a solution is available in an update.

Until then, if you’ve set your WordPress time as 24hr time, the correct times will display for visitors. Users will still need to enter in 12hr format.

I hope this fix is released soon.

Thanks,
Courtney 🙂

[Courtney]

Thanks Matthew 🙂

[Courtney]

Hi Olivier

If I am understanding correctly, you’d like the plugin to work on all 50 sub-sub-domains? If so, the multisite license will cover that use.

Our purchases representative can clarify for you if the single license can be upgraded or should remain a separate license key. Please email support [at] theeventscalendar [dot] com.

Thanks,
Courtney 🙂

[Courtney]

This reply is private.

[Courtney]

This reply is private.

[Courtney]

Hi Daniela

Unfortunately, that is the extent of customization we can offer at this time.

Please let us know if you manage to get this working, or bump into any other issues.

Thanks,
Courtney:)

[Courtney]

You’re welcome. Let us know if you need any other help.

Thanks again,
Courtney 🙂

[Courtney]

Hi Stephen and Colin

You have both found a known bug. I’m sorry this is happening to you. I don’t have an exact date for an update to fix this, but I will flag this thread so that you’ll be notified as soon as it is available.

Thanks,
Courtney 🙂

[Courtney]

Hi Daniel

We don’t have a way to do that within our plugin. The multiple images are actually a default setting in WordPress.

However, you might find a plugin like WP SmartCrop to be helpful.

Let me know if this works for you.

Thanks,
Courtney 🙂

[Courtney]

Hello Íñigo

Unfortunately, the Filter Bar plugin does not have a shortcode. In order to use it, you will need to use the default page created by the Events Calendar Pro plugin. However, you can change the view (Events » Settings » Display) and slug (Events » Settings » General) of that page. You can see the shortcodes that are designed to be full page width at https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/.

If you’d like us to consider making Filter Bar compatible with the shortcode calendar in the future, please head over to our UserVoice page and start a new feature request. That way other people can vote for it as well.

You can use widget shortcodes anywhere in your site.

Is there anything else I can do to help you at this time?

Thanks,
Courtney 🙂

[Author]

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