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September 25, 2017 at 6:03 pm in reply to: Events Aggregator from FB: nothing showing on calendar grid (but events do show) #1354654

Courtney
Member

Hi Edmund

Thanks for the update. Do let us know if you need other assistance.

Thanks
Courtney 🙂

September 25, 2017 at 6:00 pm in reply to: View all Events reads to No Events in that month #1354652

Courtney
Member

Hi Kelli

So sorry about the conflict. The Events Calendar 4.6 is now available, which resolves an issue related to the display of events in the default Month View. This issue (https://core.trac.wordpress.org/changeset/41496) was introduced with WordPress version 4.8.2 and impacts all previous versions of The Events Calendar–all users are encouraged to update as soon as possible. No other changes were made to any other areas of the plugin, and we apologize to anyone who might have been affected by this issue.

https://theeventscalendar.com/hotfix-the-events-calendar-4-5-12-3/ was the first update last week to address this.

Please update and let us know if this resolves your issues.

Thanks
Courtney 🙂

September 25, 2017 at 5:54 pm in reply to: Display simple list of events #1354650

Courtney
Member

Hi Dennis

We do offer Calendar View Shortcodes and Widget Shortcodes. If they don’t meet your needs, you can take a look at the options under Events » Settings » Display.

Let me know if any of these options work for you.

Thanks
Courtney 🙂

September 25, 2017 at 5:46 pm in reply to: license renewal #1354648

Courtney
Member

Hi Anna

We’d be happy to help sort that out for you.

Please send an email to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

September 25, 2017 at 5:41 pm in reply to: event title showing up vertically in admin #1354645

Courtney
Member

Hi Erick

So sorry this is happening for you. We’ve made a free plugin available for you that will resolve this.

Check out Advanced Post Manager.

Let me know if this resolves the issue for you.

Thanks
Courtney 🙂

September 25, 2017 at 5:37 pm in reply to: Imported events, they appear in List view, but not in Calendar View #1354643

Courtney
Member

Hi Ann

So sorry about the conflict. The Events Calendar 4.6 is now available, which resolves an issue related to the display of events in the default Month View. This issue (https://core.trac.wordpress.org/changeset/41496) was introduced with WordPress version 4.8.2 and impacts all previous versions of The Events Calendar–all users are encouraged to update as soon as possible. No other changes were made to any other areas of the plugin, and we apologize to anyone who might have been affected by this issue.

https://theeventscalendar.com/hotfix-the-events-calendar-4-5-12-3/.

https://theeventscalendar.com/maintenance-release-week-18-september-2017/

https://theeventscalendar.com/release-events-calendar-full-rest-support/

Please update and let us know if this resolves your issues.

Thanks
Courtney 🙂

September 25, 2017 at 5:31 pm in reply to: List view works on calendar, but not calendar view #1354638

Courtney
Member

Hi Tyler

So sorry about the conflict. The Events Calendar 4.6 is now available, which resolves an issue related to the display of events in the default Month View. This issue (https://core.trac.wordpress.org/changeset/41496) was introduced with WordPress version 4.8.2 and impacts all previous versions of The Events Calendar–all users are encouraged to update as soon as possible. No other changes were made to any other areas of the plugin, and we apologize to anyone who might have been affected by this issue.

https://theeventscalendar.com/hotfix-the-events-calendar-4-5-12-3/.

https://theeventscalendar.com/maintenance-release-week-18-september-2017/

https://theeventscalendar.com/release-events-calendar-full-rest-support/

Please update and let us know if this resolves your issues.

Thanks
Courtney 🙂

September 25, 2017 at 5:28 pm in reply to: Events calendar page is blank #1354637

Courtney
Member

Hey Joel

So sorry about the conflict. The Events Calendar 4.6 is now available, which resolves an issue related to the display of events in the default Month View. This issue (https://core.trac.wordpress.org/changeset/41496) was introduced with WordPress version 4.8.2 and impacts all previous versions of The Events Calendar–all users are encouraged to update as soon as possible. No other changes were made to any other areas of the plugin, and we apologize to anyone who might have been affected by this issue.

A breakdown of our burst of recent updates can be seen here with super simple explanations about each:

https://theeventscalendar.com/hotfix-the-events-calendar-4-5-12-3/. Hotfix that address the WordPress update immediately (released just hours after WP core updated 4.8.2 and retroactively backwards to many other versions of WP)

https://theeventscalendar.com/maintenance-release-week-18-september-2017/ Our regularly scheduled every-other week maintenance release

https://theeventscalendar.com/release-events-calendar-full-rest-support/ Our regularly scheduled monthly feature release (some months are about The Events Calendar, other months are focused on other plugins)

Is there anything else I can help you with?

Thanks
Courtney 🙂

September 25, 2017 at 5:22 pm in reply to: Odd Layout in admin menu #1354635

Courtney
Member

Hi Kieran

So sorry this is happening for you. We’ve made a free plugin available for you that should resolve this. I typically notice user run into this with Yoast SEO.

Check out Advanced Post Manager.

Let me know if this resolves the issue for you.

Thanks
Courtney 🙂

September 25, 2017 at 5:17 pm in reply to: There were no results found. #1354632

Courtney
Member

Hi Dale

So sorry about the conflict. The Events Calendar 4.6 is now available, which resolves an issue related to the display of events in the default Month View. This issue (https://core.trac.wordpress.org/changeset/41496) was introduced with WordPress version 4.8.2 and impacts all previous versions of The Events Calendar–all users are encouraged to update as soon as possible. No other changes were made to any other areas of the plugin, and we apologize to anyone who might have been affected by this issue.

https://theeventscalendar.com/hotfix-the-events-calendar-4-5-12-3/.

https://theeventscalendar.com/maintenance-release-week-18-september-2017/

https://theeventscalendar.com/release-events-calendar-full-rest-support/

Please update and let us know if this resolves your issues.

Thanks
Courtney 🙂

September 25, 2017 at 5:17 pm in reply to: events are not displaying on the calendar or month view #1354631

Courtney
Member

Hi Craig

So sorry about the conflict. The Events Calendar 4.6 is now available, which resolves an issue related to the display of events in the default Month View. This issue (https://core.trac.wordpress.org/changeset/41496) was introduced with WordPress version 4.8.2 and impacts all previous versions of The Events Calendar–all users are encouraged to update as soon as possible. No other changes were made to any other areas of the plugin, and we apologize to anyone who might have been affected by this issue.

https://theeventscalendar.com/hotfix-the-events-calendar-4-5-12-3/.

https://theeventscalendar.com/maintenance-release-week-18-september-2017/

https://theeventscalendar.com/release-events-calendar-full-rest-support/

Please update and let us know if this resolves your issues.

Thanks
Courtney 🙂

September 25, 2017 at 5:09 pm in reply to: powered by #1354626

Courtney
Member

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney 🙂

September 25, 2017 at 2:16 pm in reply to: Using MT products on Dev site #1354555

Courtney
Member

Hi Craig

In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites.

If your site doesn’t match the criteria, you can still use the plugin. You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/. If you need to contact support during that time, please manually send in your System Info.

For your license, when you go to My Account » Licenses, do you see it in your list? I do see 2 licenses for Event Aggregator in your account.

Is there anything else I can help you with?

Thanks
Courtney 🙂

September 25, 2017 at 2:12 pm in reply to: Feature Image downloaded to media gallery but not added to event #1354553

Courtney
Member

Thanks Mikey, do let us know if you run into any other issues.

Thanks
Courtney 🙂

September 25, 2017 at 2:08 pm in reply to: Calendar not displaying any events #1354546

Courtney
Member

Thanks Paul. Glad you were able to get this resolved.

Let us know if you need additional help with anything else.

Thanks
Courtney 🙂
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Posts

Viewing 15 posts - 3,106 through 3,120 (of 5,607 total)

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