license renewal

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  • #1354167
    anna Varshavskaya
    Participant

    Hi

    Since I couldn’t find place to contact regarding my billing/license problem. My problem is, I recently updated Event Calendar Product but I renewed wrong one. Instead of Event Calendar (personal license) for $75, I have renewed Event Calendar Business version for $135.

    Kindly let me know how can I cancel or transfer the payment to apply to Event Calendar (personal license) – this is renewal link (product) that needs to be updated: [redacted]

    Thank you,

    Anna

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/can-i-add-another-site/

    #1354648
    Courtney
    Member

    Hi Anna

    We’d be happy to help sort that out for you.

    Please send an email to support [at] theeventscalendar [.] com.

    Thanks
    Courtney 🙂

    #1364754
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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