[Catherine]

Need urgent help and have a question: can I delete Community Events plugin I have installed and upload the new version you have?
Something messed up when I purchased Pro, added it and updated basic event calendar. Lost the site with this kind of error:

Fatal error: Cannot redeclare tribe_is_community_my_events_page() (previously declared in /home/content/p3pnexwpnas01_data02/40/2965540/html/wp-content/plugins/the-events-calendar/src/functions/template-tags/query.php:67) in /home/content/p3pnexwpnas01_data02/40/2965540/html/wp-content/plugins/the-events-calendar-community-events/src/functions/template-tags.php on line 13

So I had to deactivate community calendar in order to get site back, but need to have it available for someone to add events later today. Help!

and Thanks!

[Catherine]

Thanks Brian,
Well that is the weirdest thing then – I had that function or whatever it’s called for most of the year. Must’ve been an aberration! Thanks!

[Catherine]

Hi,
Previously when I hovered over any given listing in the month, I’d get the featured image used in the listing kind of hovering on the cursor or whatever, but not an image in the date box itself. Do you know what I mean?

I got Pro but no different – in fact the only benefit to me having pro is the recurring event check box, which I guess is worth it…)

Thanks

[Catherine]

Hi Brian, and thanks for your help.

I finally found where to verify my account and just did that with my mobile number etc., but now still circling back to problem with getting app ID. Still saying account can’t be authorized for apps. Grrr, I think I have to give up on this as I’m not getting anywhere. As I have never use this Facebook Events plugin, can I get a refund? I will reinstate Events Calendar Pro instead I think.

[Catherine]

Thanks Geoff, I added Custom CSS plugin and it’s looking better now, with padding. Thanks

[Catherine]

Thanks Brian,
I went there, and have been there before – but don’t see a place to verify account –

it seems whatever I do I end up back at that “Create a New App ID” place that goes in a circle as described before.

[Catherine]

Hi,
Thank you for getting me back on track – as in back to where I was with the out-of-box calendar.

Although I still don’t understand why these issues came up in the first place, or why they persisted even when I used another theme (as well documented in past posts – indicating not a theme issue) The tooltip and padding for instance was there at the start (maybe it’s just my lack of knowledge but didn’t know there could be theme or other conflicts showing up, even after they appeared ok in the first place – in other words my request for padding was not a tall order/customization, but I’m sorry to cause you grief over this all the same.

I just want to be clear: I purchased a calendar, a calendar pro, and a then a community calendar. My only “simple” question two months ago was why could one not see the venue on the listing – a simple question, and obvious requirement of any calendar – but that turned into bigger issues (as well as intimidation by your crew)

I’m ok to be back at square one, but I’d just like you to understand I never had any requirements for customization (tooltip, padding etc.,) as they were out-of-box features.

Bottom line is, if you had a venue show up in calendar listings (the number two requirement after the date, even more important than the time) none of this would have happened. I wasn’t asking for a lot, nor did I expect any kind of customization. Once again, when I reverted to other themes problems persisted – so not my theme.

You can close this thread now, and let’s be done with this (and I’ll live without a venue, and will add it manually as I have been – and the lost padding here and there I will figure out although it was perfect once – and still the same in other themes) but just for your records, apart from your helpful fixes recently I did not really have helpful advice (what was all this code additions to tribe events php files for instance to get header/tooltip back – if it was a .css issue?)

I never subscribed to this as a developer, and that’s what was expected of me – for very basic things.

Thank you for your help
Catherine

Anyway, thanks George – I appreciate your help.

[Catherine]

and the “day” view too till padding-less!

[Catherine]

Hi George,

I have not dared to go back to the “getting venue to show in tooltip” issue – but will as soon as everything else is fixed. The padding is now good in individual events, but still not in week lists etc., see
http://irishculturebayarea.com/events/list/?tribeHideRecurrence=1

– should I add that same code somewhere else?

Thanks

[Catherine]

Hi George
So I added that code and padding has been fixed …now I see the tooltip only appears on March …ideas?

That may have been the case since the tooltip came back – as maybe I didn’t check other months when it was fixed, so not necessarily a result of this added code, in other words.

Another question – will I need to add this if I update my theme?

[Catherine]

Thanks George,
That’s the same code – I place it in single-event.php, right?

Anyway, it’s not making a difference…strange that is was ok before so shouldn’t be a custom job should it?

Yoga Class @ Irish Immigration Pastoral Center

Thanks again

[Catherine]

Thanks George – did you mean to add some code there?

The individual events did not look like that in the first place so I don’t think this is a feature or customization – just an error or something gone amiss (it was fine before). Also the header, date, tooltip was there in the first place too. It was when I tried to get that darned venue info up that all this happened.

So after I get this fixed (the text formatting that used to look fine) then I will be back at square one, after a long six weeks. I’m VERY thankful to you for helping me get those issues fixed

[Catherine]

Yay George – I added that CSS to style.css – and ta da, tooltip’s back

I tried the padding code on the single-event.php and didn’t make a difference. Any other ideas on how to get this padding back? It was there once, as was tooptip – so not sure how all this happened.

Then all that remains is the original problem getting the venue to show up front along with date and time on tooltip

Progress though, and thanks!

[Catherine]

and meanwhile if it’s a quick fix for formatting you might suggest what that might be
thanks!

previously there was a margin/inset of text, not like here

Speaker Mark Hertsgaard on Winning the Climate Fight, Portola Valley

[Catherine]

The missing tooltip issue remains (that plugin from Gustavo I mentioned was his attempt to get the venue up front – so ignore that. I have no tooltip.

[Author]

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