[Christopher]

Hey,

Thanks for your response, however I have solved the issue. I just deleted this scheduled import and set up a new one with the same settings, now it works.

Sorry for being too fast opening this thread, but nevertheless I find it strange that the import just stopped without giving any notice.

Thanks and best regards!
Chris

[Christopher]

Hey,

thanks for your support, we resolved the problem.

The server infrastructure is not in our hands, so we had to get in touch with them. Unfortunately they upgraded the certificate of the domain to a newer version, but still had an old coding file on the server. This caused the blocking of extern requests – happend just on the same day I renewed the license.
They upgraded the file as well and now everything works again!

Best regards
Chris

[Christopher]

This reply is private.

[Christopher]

This reply is private.

[Christopher]

Hi,

Unfortunately I didn’t get any email notification about this thread. Or I missed it, also possible 😀

The fix works brilliant, just wanted to let you know everything’s fine now – happy thanks!

Best regards
Chris

[Christopher]

Okay thanks for the information, I will try this the next days and hope I’ll get some progress.

[Christopher]

Hi,

As we use Event Tickets Plus to have Woocommerce combined, I don’t think we can copy the current installation because we would need to purchase this add-on for the staging site, am I right?

Best regards
Christopher

[Christopher]

Hi,

Thanks for your response and help!

As far as I can imagine I tested the issue with disabling the custom code, but I’m not absolutely sure. At the moment we can’t disable this piece of code because we have several open registrations and this will affect all tickets, we unfortunately are not able to test this now.

I’m just confused that the field appears when you are logged in, because we didn’t override any function that only is called when someone is logged in.

[Christopher]

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[Christopher]

This reply is private.

[Christopher]

Hi,

Thanks for your response.
I tried the option for additional information some months ago, but there were conflicts that fields are not shown when a user is not logged in. Additionally, when you use this option to add additional information, these fields appear directly when you select a ticket. When you go forward you will be directed to the checkout process of Woocommerce where you again have to fill in some fields.
This is in hands of usability very bad so I have two ideas to improve this:

Opinion 1 (preferrable): You always have an event category. Just pass this over to Woocommerce (in the functions.php) so you can check which category the event belongs to and then pick the fields you need. I already made some customization to check if an event is free or with costs and then change the fields, but this is not enough.

Opinion 2: You don’t have to go through the Woocommerce checkout. Just let the user fill in the information on the page where you select the ticket and directly complete the whole booking process so the next page for the user should be the payment page or (if no payment is needed) the page with the completed booking information.

Best regards

[Christopher]

Oh yes, perfect!

Thank you very much, you made my day/week! 😀

Btw – your whole support for the Modern Tribe products is really good.

Best regards!

[Christopher]

Hi,

thanks for your response.

As I already made some customizations to several files of your plugins I am aware of the workflow to do this.
In fact I thought you could give just a little hint of what can be customized.

Nevertheless I submitted a feature request for this (if someone is interested in this point, too: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/18759553-limit-amount-for-a-ticket-to-only-one-per-person-a).

Best regards

[Christopher]

Okay thank you for your response!
I’ll get in contact with the developers of WooCommerce directly for further information.

Best regards!

[Christopher]

Unfortunately, I selected this setting all the time.
And yes, I use it for single event views.

When I view a single event I want to display the category in the header, that’s all.
I tried following in page.php, but didn’t work because $page_id is always emmpty for events.

<?php
global $post;
$page_id = $post->ID;
?>
<h1 class="post-title"><?php tribe_get_event_categories ( $event_id ); ?></h1>

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