Casey

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Viewing 15 posts - 1,006 through 1,020 (of 3,499 total)
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  • in reply to: Changes to list widget #233736
    Casey
    Participant

    theukedge,
    Thanks for getting in touch! We definitely made some changes to our list widget template in version 3.6 (you can read more here). As such, you’ll need to update your template overrides from the 3.6 version and fit in your customizations after that.

    You’ll want to be overriding the PRO list widget like this: ‘YOUR_THEME_DIR/tribe-events/widgets/list-widget.php’. Take a look at our themer’s guide for more information about overriding template files.

    Give those suggestions a try and let me know if you need further help. Thanks! 🙂

    -Casey-

    Casey
    Participant

    unhinged,
    Thanks for getting in touch! This is a great suggestion and I would definitely suggest submitting it as an idea on our UserVoice page. Our team periodically reviews the most popular ideas for possible inclusion in a future release of the plugin.

    Thanks for the feedback!

    -Casey-

    in reply to: Something really wrong with my submission page #233710
    Casey
    Participant

    ballstonjournal,
    Thanks for getting in touch! Are you still having this issue on your end? I’m able to pull up your Event Submission page with no issues: http://grab.by/xSCG

    Just let me know if you need further help here. Thanks! 🙂

    -Casey-

    in reply to: Widget error, trouble with CSS #233699
    Casey
    Participant

    mlfa,
    Sorry that we weren’t able to resolve your issue here! We do have a 30 day refund policy, which you can read more about here: https://theeventscalendar.com/faqs/do-you-offer-refunds/

    Thanks! 🙂

    -Casey-

    in reply to: Widget error, trouble with CSS #233678
    Casey
    Participant

    mlfa,
    Unfortunately, due to our limited resources, we can’t provide specific styling support for third-party themes. While I wish I could say that the plugin seamlessly integrates with every theme out there, the reality is that custom themes have so many settings/options that it would be nearly impossible for us to account for all of those.

    Can you verify that the Events Calendar list widget works correctly using the default 2013 theme?

    in reply to: Display child/ parent categories on category pages? #233668
    Casey
    Participant

    indrakubicek,
    You could probably write a function to put in your functions.php file that would use the ‘tribe_events_before_html’ filter to output your content. Something like this: http://pastebin.com/g5EkUvNm

    Hopefully that points you in the right direction! Good luck and thanks! 🙂

    -Casey-

    Casey
    Participant

    Adrian,
    Unfortunately this is not currently possible, but we have plans to allow users to customize the Community email template in our next release of the plugin. So, hopefully that helps to answer your questions, but let me know if I can help further.

    Thanks! 🙂

    -Casey-

    in reply to: Widget error, trouble with CSS #233640
    Casey
    Participant

    mlfa,
    You’ll need to create a file named ‘tribe-events/pro/tribe-events-pro.css’ and apply your desired widget styling rules in there. Give that a shot and let me know if you have other questions. Thanks! 🙂

    -Casey-

    in reply to: Events not Showing in Admin #233625
    Casey
    Participant

    Beth,
    So, it does appear that your host disallows large database joins, but I’m not sure why that first snippet didn’t work. Can you try temporarily reverting to the default 2013 theme and then try adding this snippet to the 2013 theme’s functions.php file and see if it does the trick: https://gist.github.com/jazbek/6585714 ?

    I want to narrow this issue down and see if it’s related to your theme somehow. Thanks! 🙂

    -Casey-

    in reply to: Display child/ parent categories on category pages? #233146
    Casey
    Participant

    indrakubicek,
    Thanks for getting in touch! Unfortunately, we’re unable to provide support for customizations such as this. You could probably write some custom PHP that would do something like this using the get_terms WordPress function.

    If this is something you’d like to see in a future release, I would suggest submitting it as an idea on our UserVoice page. Our team periodically reviews the most popular ideas for possible inclusion in a future release of the plugin.

    Thanks! 🙂

    -Casey-

    in reply to: Paging issue with ajax next events #233142
    Casey
    Participant

    gethyn1,
    Thanks for getting in touch! I see that you have quite a few template overrides in your theme (link). Could you try temporarily disabling those by renaming the directory to something like ‘disabled-tribe-events,’ and then see if the issue still persists?

    Thanks! 🙂

    -Casey-

    Casey
    Participant

    Adrian,
    Thanks for getting in touch! Are you referring to the email that is sent by WordPress, or the Event Submission alert email that is sent by the Community add-on?

    Thanks! 🙂

    -Casey-

    in reply to: Outlook compatibility? #233113
    Casey
    Participant

    Michael,
    Thanks for getting in touch! You can import events from The Events Calendar into Outlook by using the iCal feed that’s provided in PRO. Also, an admin can import a CSV file of events from Outlook using our CSV importer.

    I hope that answers your questions, but let me know if I can help further. Thanks! 🙂

    -Casey-

    in reply to: Calendar-Pro Map View issue #233111
    Casey
    Participant

    inkmouse2,
    Thanks for getting in touch! Can you try temporarily reverting to the default 2013 theme to see if this issue persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further.

    Thanks! 🙂

    -Casey-

    in reply to: Countdown timer background #233109
    Casey
    Participant

    hound,
    Thanks for getting in touch! You should be able to change the styling of those sections using some CSS similar to this:


    .tribe-countdown-days {
    background:red !important;
    }

    .tribe-countdown-hours {
    background:blue !important;
    }

    .tribe-countdown-minutes {
    background:orange !important;
    }

    .tribe-countdown-seconds {
    background:green !important;
    }

    Give that a try and let me know if it does the trick. Thanks! 🙂

    -Casey-

Viewing 15 posts - 1,006 through 1,020 (of 3,499 total)