Casey

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Viewing 15 posts - 391 through 405 (of 3,499 total)
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  • in reply to: Hanging #552541
    Casey
    Participant

    midasmarni,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Could you try testing for conflicts and let me know what you discover? I suspect that this might be an issue related to your theme or a plugin conflict, but want to confirm before troubleshooting further.

    Thanks! 🙂

    -Casey-

    in reply to: List View Not Showing any Events in 3.7 #552519
    Casey
    Participant

    jstack,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Could you try testing for conflicts and let me know what you discover? I suspect that this might be an issue related to your theme, template overrides (which I’m seeing here), or a plugin conflict, but want to confirm before troubleshooting further.

    Thanks! 🙂

    -Casey-

    Casey
    Participant

    bizsys,
    Thanks for getting in touch! It appears that you’re running an older version of the plugin (version 3.5.1). Could you please try updating the plugin to the latest version so we can help further? Thanks! 🙂

    -Casey-

    in reply to: Can we Import calendar data to PRO?? #552463
    Casey
    Participant

    wegoecono,
    Thanks for getting in touch! Our Events Calendar plugin has a CSV importer that will allow you to batch import events. That tutorial should still be accurate, but it won’t show you how to export a Google calendar to a CSV file. You’ll first need to export your Google Calendar to an iCal format, import into another Calendar program (such as Outlook or iCal), and then export from there to CSV.

    I’ve never tried this site, but it looks promising to help you directly export Google Calendars to CSV format: http://www.gcal2excel.com/

    Give those suggestions a try and let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: EVENTS tab not showing up in WP on left side in ADMIN #552405
    Casey
    Participant

    Donald,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Could you try testing for conflicts and let me know what you discover? I suspect that this might be an issue related to your theme or a plugin conflict, but want to confirm before troubleshooting further.

    Thanks! 🙂

    -Casey-

    in reply to: General Posts Appearing in Events List Widget #552396
    Casey
    Participant

    Luke,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. I’m seeing that you have several template overrides in your theme (located here), which might be the culprit. Could you try renaming the ‘tribe-events’ directory to ‘tribe-events-disabled’ to temporarily disable the overrides and see if your problem persists?

    Thanks! 🙂

    -Casey-

    in reply to: Start Date Filter in 3.7 #551264
    Casey
    Participant

    Andrew,
    Thanks for getting in touch, and thanks for the kind words! We’re always happy to hear that we’re resolving issues for our customers in a prompt fashion. As always, please let us know if there’s anything we can do to help further, and thanks for being a great customer!

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: startTime display #541735
    Casey
    Participant

    Try editing the event and re-saving it to see if that helps. Alternatively, you can look in ‘Events->Settings->Display’ and modify the date format settings there.

    Let me know if that works! Thanks! 🙂

    -Casey-

    in reply to: Events Calendar Pro and Add-ons #536743
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    Thanks!

    Cheers,
    Casey

    Casey
    Participant

    I’m currently seeing three columns when I view your site (screenshot). If you’re not happy with the layout, one option you could try would be to use your theme’s default page template with the Events Calendar. To do this, go to ‘Events->Settings->Display’ and select the ‘Default Page Template’ (screenshot).

    Give that a shot and see if it does the trick. Thanks! 🙂

    -Casey-

    Casey
    Participant

    falacultura,
    Thanks for getting in touch! Can you include a URL to your site where I can see the issues in action, and investigate further? Thanks! 🙂

    -Casey-

    in reply to: Community Upload Images #526417
    Casey
    Participant

    fnfweb,
    Thanks for getting in touch! Unfortunately, without significant customizations, this functionality is not possible in the current version of the plugin. If this is something you’d like to see in a future release, I would suggest submitting it as an idea on our UserVoice page. Our team periodically reviews the most popular ideas for possible inclusion in a future release of the plugin.

    Please let me know if I can help further. Thanks! 🙂

    -Casey-

    in reply to: Payment Gateway Mobius Payments #526399
    Casey
    Participant

    mary,
    Thanks for getting in touch! Yes, our WooTickets add-on will work with any WooCommerce supported payment gateway. Hope that helps! Thanks! 🙂

    -Casey-

    in reply to: Community Event Submission Hook #526390
    Casey
    Participant

    lebearuk,
    Thanks for getting in touch! Can I ask why you went to the trouble of creating your own form? Were you looking for something custom that the built-in Community form didn’t supply? Feedback like this is always helpful for us to understand our customers needs better, so thanks in advance for any insight you could give us.

    The Community events add-on actually uses this core function to create events from the submission form: tribe_create_event(). If you look at the documentation there, it should show you how to pass values to the function and create your event there, if you’re still wanting to do this with a custom form.

    Hopefully that points you in the right direction. Thanks! 🙂

    -Casey-

    in reply to: Google Maps Not feeding thru after upgrade to Pro #526348
    Casey
    Participant

    ebbusinesssolutions,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. When viewing your site, I’m noticing this javascript warning coming from the Google Maps API: http://grab.by/yX4u. Could you try testing for conflicts and let me know what you discover? I suspect that this might be an issue related to your theme or a plugin conflict, but want to confirm before troubleshooting further.

    Thanks! 🙂

    -Casey-

Viewing 15 posts - 391 through 405 (of 3,499 total)