Forum Replies Created
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Brook
ParticipantHowdy Tac,
That is not yet possible with our plugin. We do have a feature request for this though. I would definitely vote on that if I were you.
It might actually be possible to write a snippet that does this with our current API. However, we just launched a new version of our plugin so we are getting a lot more support topics today than normal, people always think to reach out to us more often on these days even if there are no new bugs in the latest version. The skinny is we are too swamped right now to take an hour and investigate this further. Would you mind if I get back to you tomorrow or Monday to see if there is anything more that can be down now, than just waiting for the feature to be implemented?
Cheers!
– Brook
Brook
ParticipantHowdy Tammy,
I would love to help you with this.
It seems like both of those things are actually coming from your theme. Sometimes themes will apply a generic label like Archive to all archive pages including events. Our plugin does not do this. You would need to consult with your theme’s documentation or support for help on modifying the Archive label to something else.
Further the related event at the bottom of your example is not part of our plugin. It is likely coming from your theme or a third party plugin. I am not totally sure how to remove it, but I doubt installing Pro will help at all. Here is an example of what the page typically looks like. You’ll notice there is nothing after the venue. At times our Pro plugin does display related events but it does so in a manner entirely different to your current theme, so I am guessing installing Pro will actually cause two related events to show up on ocassion which is definitely not what you want.
I wish I could be of more help here. If I were you I would try switching themes temporarily to see if both issues go away. If they do reach out to the theme author and see what can be done about it.
Cheers!
– Brook
Brook
ParticipantHowdy Aaron,
I would love to help you with this.
That Lat/Lng fields in that screenshot are one of the many features of Pro. Further the Map view you see in many of those screenshots is also Pro specific.
Does that answer your question?
Cheers!
– Brook
Brook
ParticipantHowdy Neill!,
I would love to help you with this.
Are you referring to that Woo Commerce plugin Product Vendors? If so I have seen some of our customers using it so they are compatible, but I do not believe anyone has used it for Events themselves. Folks interested in allowing people to post and monetize events have typically use Community Tickets.
Does that answer your question?
Cheers!
– Brook
May 19, 2016 at 10:25 am in reply to: Events view Date of Event Changes to todays date and time #1116551Brook
ParticipantHowdy Jeff,
I can’t say that I have seen this problem before. I have only ever seen one other person try to use one of the Appify your website dealies, and they too experienced issues but I do not believe it was this specifically. We are pretty limited in how much we can support those issues due to the incredibly nonstandard environment.
Does that answer your question?
Cheers!
– Brook
May 19, 2016 at 10:18 am in reply to: Separating RSVP and Woocommerce Tickets for different Post Types. #1116541Brook
ParticipantI follow you now. Unfortunately there is no “right” way to do that, it will require directly modifying one of the files in our plugin. Thus it will get overriden when we update. We are actually hoping to make that file overridable in the future, but until then, and it could be a few months away, updating the plugin will cause your code change to disappear and there is no way around it. You will need to redo the change post update.
What you would do is modify this file: /event-tickets/src/admin-views/meta-box.php and on line 19 you will see the $modules variable. This is an array containing each ticket module available for the plugin. In your case it will have Woo and RSVP. You would want to modify this array on whatever post type or page you need to, removing the option from it you don’t need.
I wish I had better news on this front. Please do let me know if you have any questions. Cheers!
– Brook
May 19, 2016 at 10:06 am in reply to: Moving the ticket form in my custom post type layout. #1116535Brook
ParticipantOh perfect! Thanks for getting back May-i. Sorry it gave you trouble at first.
Let us know if you need anything else. Cheers!
– Brook
Brook
ParticipantI am happy to hear that James! The very specific folder structure can be a pain at times, its a necessary evil for theme overrides.
Thanks for getting back. Let us know if you ever need anything else. Cheers!
– Brook
May 19, 2016 at 9:59 am in reply to: Events displaying as 4 hours earlier than imported events #1116528Brook
ParticipantHowdy designoneweb,
Thanks for breaking off into a separate topic (for anyone else reading this you can see the related topic here.)
I have checked both the client’s Office 365 calendar and the WP settings and Event Calendar settings to confirm that the correct timezone is shown everywhere. U.S. Eastern timezone is properly set. In reading the forum post relating to the iCal Importer update, I noticed the following: Tweak: Removed use of the
date_default_timezone_setfunction. It’s used in so many other plugins and themes that it was creating some conflicts where it might be used inconsistently.That function could be the cause of the issue. WP itself uses this function when WP initializes, and preferably no other plugin (ours included) will touch it. Because if one plugin does it can throw the times off for every other plugin that runs after it.
I wonder if this is what is causing our current problem. This combined with the fact that no one seems to be able to figure out a solution to the duplication of updated events on sites hosted on WP Engine is making it really hard for me to continue promoting The Events Calendar to my clients.
Have you seen other folks with WP Engine specific iCal issues? After your comment I tried digging some up but was unable to. I do not see any bugs logged in our system about this so I am wondering if we have missed something here.
We do however have a bug logged about event times being off when imported. One of our QA folks saw this prelaunch of 4.1.2, but so far no one else on the team has been able to reproduce it. I believe the issue eventually went away even for the QA person.
I would like to try testing your event feed on my server. Would you be willing to provide a link to it, perhaps in a private reply? I will then use the settings you shared in your system info to see if I can reproduce this.
Thanks for your thorough debugging and helping Donna! It’s much appreciated.
Cheers!
– Brook
Brook
ParticipantYou are very welcome!
Thank you for the detailed response. It sounds to me like Community Tickets would pretty much cover what we need. I can do without the automated emails as long as the end client has access to a real time dashboard, outside of going in to the WP Admin area, which it sounds like this does.
I agree with you. It’s goals line up pretty nicely with the features you’re looking for. Except..
I did see this add-on before, but the fact that it says it requires WooCommerce to be installed and activated has stopped me from looking in to integration of this add-on, as we have EDD pretty heavily integrated in to the site. With that said – I don’t really want to fork out $149 to install it and realize getting it integrated with EDD is above and beyond what I have the skillset to do, so I believe we are still a bit stuck right now.
It does require Woo! I did not notice you were using EDD until the last half of my post so I did not think about this. Running this without Woo will not be possible. The split payouts, where your organizer gets a cut and you do too, are pretty heavily reliant on the WooCommerce APIs.
What would be the best course of action in your opinion?
It sounds like y’all are facing a pretty big cross roads here.From what I understand you basically have 3 options:
- Build the 4 features Ryan outlined yourself. This seems quite possible with the current APIs, but time consuming and you won’t have the advantages that come with using premade and constantly updated software. For instance it seems possible you guys might even be interested in the split payments feature at some point, but that’s not yet on your current list.
- Install Woo and Community Tickets. You can actually run this alongside side EDD. Naturally people checking out with Community Tickets events will be checking out with Woo though, so if your treasured customizations are on the checkout or post sales aspects they will not be available for those tickets.
- Try switching platforms. I honestly do now know of any real competitors to Community Tickets, especially built atop WordPress. But it is possible one exists. This is probably worth researching. Keep in mind there are always going to be unforeseen problems in any major platform switch. But if you find one that looks extremely promising it can be worth it.
That’s a big decision. I love EDD, it has a certain simplicity or focus to it that makes it great when you’re only selling digital products. But Woo outstrips in popularity by about 20 to 1. There is good reason why, Woo has numerous features EDD lacks, it has an extremely powerful framework, and still works really well when you are only selling digital goods.
I just checked with our lead developer and he said there has not yet been any discussion of us bringing the Community Tickets functionality to EDD. In truth there are so few EDD users compared to Woo that it is very hard for us to justify these investments. At times we are actually losing money on building/supporting the smaller platforms like EDD. Bringing a feature as big as Community Tickets to EDD could very likely cost us money upfront and continually cost us more money than it makes each month. I would not be surprised if this plugin never support EDD.
To me option 2, which involves either running Woo alongside EDD or switching entirely, is likely the best longterm option. It sounds like the goals for our plugin Community Tickets lines up nicely with your own, so you will be benefiting from each feature release as time goes on. And right off the bat it will address some of the major things you’re facing now. You have been customers for a long time. I’d be happy to share a zipped up copy of the plugin with y’all so you can test it out if you want.
I hope that helps! Please let me know as you have any more questions.
- Brook
Brook
ParticipantHowdy aafhhl,
I would love to help you with this.
It looks like another plugin is interfering with the SQL query. I’m assuming the \n that is twice present in that query is also present in your error message. It seems the likely cause of this SQL error.
In order to proceed we will need to test if a “conflict” is happening, and if so narrow it down so we can find a fix for it. This guide walks you through how to test for a conflict, and then identify what is conflicting. I realize you have a lot of plugins and this test might be a pain. If I were in your shoes I would first try disabling any plugins that impact things sitewide. Like WooCommerce ones are usually quite isolated to the shop pages, whereas security plugins and such often make sitewide changes. Further you might focus on anything that has to do categories or taxonomies since the \n surrounds a category/taxonomy section. But if disabling all of the more suspect plugins does not cause this to go away we will need to try disabling all of them and the theme as the guide outlines.
Once you have done that test, what’s the result? Is there a plugin I can research to see if we can make it compatible with The Events Calendar ?
Cheers!
– Brook
May 18, 2016 at 10:06 pm in reply to: Separating RSVP and Woocommerce Tickets for different Post Types. #1116247Brook
ParticipantHello again!
This is actually going to be pretty similar to your last topic. However, I really appreciate you following the forum guides by opening separate topics. We have found that typically it results in faster response times and better organization for folks searching through.
The first thing I would do is remove the ticket area as I walked you through in the last one. This code should remove both the RSVP and Woo areas from the default:
[php]function tribe_remove_tickets_in_page ( ) {
if ( !class_exists(‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’) ) return;
// remove default action
remove_action ( ‘the_content’, array ( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), ‘front_end_tickets_form_in_content’ ) );
remove_action ( ‘the_content’, array ( Tribe__Tickets__RSVP::get_instance(), ‘front_end_tickets_form_in_content’ ) );}
tribe_remove_tickets_in_page ();[/php]With that hidden now you just need to insert them back. This code will do it for Woo:
Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance()->front_end_tickets_form_in_content();And use this to insert the RSVP somewhere:
Tribe__Tickets__RSVP::get_instance()->front_end_tickets_form_in_content();Did that do what you needed? Can I clarify anything?
Cheers!
– Brook
May 18, 2016 at 10:00 pm in reply to: Moving the ticket form in my custom post type layout. #1116246Brook
ParticipantHowdy May,
That is completely possible. Here is an example that removes it from the default “the_content” area and moves it to “the_post” :
[php]function tribe_move_tickets_in_page ( ) {
if ( !class_exists(‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’) ) return;
// remove default action
remove_action ( ‘the_content’, array ( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), ‘front_end_tickets_form_in_content’ ) );
// add new action
add_action ( ‘the_post’, array ( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), ‘front_end_tickets_form’ ) );
}
tribe_move_tickets_in_page ();[/php]If you know want to put it somewhere else on the other than the_post then you can remove that line from the above snippet, and just call this PHP wherever you need:
Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance()->front_end_tickets_form();Does that do what you were looking for?
Cheers!
– Brook
Brook
ParticipantYou’re welcome!
This will not delete any of the other events on any of the other days correct?
No. There is the option to delete all events in the series if need be, but you can easily just trash one of the recurrences.
Let me know if you need anything else. 🙂
- Brook
Brook
ParticipantHowdy Kody,
Absolutely this is possible. You can trash an individual recurrence by just clicking Trash.
Does that clarify things?
Cheers!
– Brook
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