Brook

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Viewing 15 posts - 61 through 75 (of 4,796 total)
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  • in reply to: Google MAP API half working. #1251754
    Brook
    Participant

    Thanks Phillipe, please let me know if you have any questions or anything during the test. I hated to have to ask you to run through those steps, but it is extremely likely we will find some useful information once you have run it.

    Cheers!

    – Brook

    in reply to: Event Will Not Occur #1251303
    Brook
    Participant

    This reply is private.

    in reply to: Event Calendar & Category Pages returning 404 error #1251202
    Brook
    Participant

    It’s very possible. I’d also suspect something in your database might be causing this.

    There are two more things we could try:

    1. Would you be willing to privately share a copy of your database with me? If so you can usually download a compressed backup from your website hosts’s control panel. If you are having trouble finding where, your website host can usually give you exact instructions. Alternatively, this lengthy guide provides some other ways to get backups. Once you have the database file, could you upload it to a place like Dropbox or Google drive, and share the link here? Then I will create a new site on a different server using your database. We will see if I can reproduce the problem elsewhere and find the problem using my server’s debug tools.
    2. Does your host allow you to create a new subdomain? Most do. If you could create a new subdomain on your server, install WordPress and The Events Calendar then try visiting the events page on this new site. Does it suffer a similar problem?

    If you want to do step 1 first, and see if we even need to try step 2, that works for me. I have a hunch that there is something in your database causing this. And that soon after setting up a new server to run a copy of your site, I will be able to narrow the problem down.

    Cheers!

    – Brook

    Brook
    Participant

    You are very welcome Mario.

    I know you have marked this topic resolved, but I am going to leave it open for a few weeks just to make sure you everything worked as expected. Don’t hesitate to get back if you have questions related to this.

    Cheers!

    – Brook

    in reply to: Site performance issues #1250639
    Brook
    Participant

    This reply is private.

    in reply to: RSS Feed not showing only recently published events #1250314
    Brook
    Participant

    Howdy Jacquie,

    I would love to help you with this.

    If you paste the following snippet in your theme’s functions.php, I think it will add exactly the feature you are looking for:

    https://gist.github.com/elimn/681e2391f03dfadb8d94e1115bda19ab

    What the snippet does is add a few more types of RSS feeds to your site. Let’s say your site’s URL is:

    http://example.com/events/

    With this snippet in place you could view an RSS feed at this URL:

    http://example.com/events/?ical=1&tribe_display=recently-published&tribe_posts_amount=40

    You can even set how many recently published events you want to appear in the feed, using the number at the end of the URL there.

    Does that all make sense? Does that work for you?

    Cheers!

    – Brook

    in reply to: Catchable fatal error #1250308
    Brook
    Participant

    Howdy Chris,

    I would love to help you with this.

    Good news, I think the solution will be very easy. Based on what I am seeing if you update your plugins you should see this go away. I notice that you are running Events Calendar Pro version 4.3 alongside The Events Calendar version 4.4. Updating Events Calendar Pro should prevent errors like this.

    Are you able to update? Does the error go away?

    Cheers!

    – Brook

    in reply to: My sub menue of event pro does not show #1250307
    Brook
    Participant

    Howdy Marc,

    I would love to assist here.

    It sounds like this Knowledgebase tutorial is written exactly for you, it guides you through adding a link to the calendar:

    Adding the Calendar to a WordPress Menu

    Does that help solve your issue?

    Cheers!

    – Brook

    in reply to: database performance issues with 4.4.3 #1250305
    Brook
    Participant

    Howdy Dennis,

    I would love to help you with this.

    Thank you for reaching out about a suspected bug. This is not a known issue.

    There were not a lot of changes between 4.4.2 and 4.4.3. I just manually went through each of them, including the ones in Events Calendar Pro and I am not seeing a single thing that would impact performance.

    Typically performance issues will ebb and flow. Based on what I am seeing I’d suspect that downgrade actually had no impact, it was just a coincidence that the issues went away at the same time.

    One thing you might do is enable the Month View Cache in WP-Admin > Events > Settings > Display. That should help ease your server’s burden a bit during traffic spikes.

    Aside from that my review of your site has not turned up any available performance optimizations. I’m guessing you have around 15 thousand posts based on your event IDs. And it looks like your server is limited to 128MB of RAM. It’s possible that you have simply outgrown your server, but without knowing more all I can do is speculate.

    Does that answer your question? Do you have any more questions related to this? I’d love to help as best I can.

    Cheers!

    – Brook

    in reply to: List View Template #1250067
    Brook
    Participant

    No worries! From time to time we’ve all found ourselves in the wrong folder.

    Thanks for getting back. Cheers!

    – Brook

    in reply to: Change recurring event slug #1250065
    Brook
    Participant

    Thank you for clarifying Francisco,

    – The idea is to change all slugs in the series.

    You can change the slug for all events in a series by editing the slug of the first occurrence, with Events Calendar Pro active. Change the slug, hit update, and they should all update.

    Also, are you using this duplicator plugin to create a new series of recurring events, or to create a single recurrence? – Allways recurring events.

    To be honest that sounds pretty dangerous. Post Duplicator plugins should work pretty well with non recurring single events. But trying to duplicate recurring events is probably going to introduce strange glitches. If I were you I would avoid using them for recurring events.

    Some good news is that we are working on building a “template” feature. Basically it will allow you to create a new event using an old event as a template, and you can copy any details from the old one like the venue, organizer, date over to the new event. This will serve much the same goal as duplicator plugins, but hopefully be a bit more elegant. I expect this feature to be in develop for a number of months before it gets released however.

    Please let me know if you have any questions of your own. Cheers!

    – Brook

    in reply to: Changing Fonts for Display #1250062
    Brook
    Participant

    Absolutely Atul, I would be happy to do that.

    For this sort of change you do not need to make any changes to any templates, in fact it is better if you do not. Rather, if you write some custom CSS and insert it anywhere in your page you can adjust the styling of all HTML elements, including the ones in your screenshot. If you have a custom CSS file on your page, perhaps one your theme provides, you can insert it there or wherever else you prefer. If you do not have this then you can insert CSS using the WordPress Customizer.

    Does that make more sense now? Basically you will just need to write the CSS customizations and insert them anywhere, no need to change any files.

    Cheers!

    – Brook

    in reply to: RSVP only , not ticket sales, for subscribers #1250061
    Brook
    Participant

    Thank you for clarifying Titus. I was writing something that behaved a little bit differently than you just described.

    In my code if you replace this line (third line from the bottom):

    if ( ! is_user_logged_in() ) {

    With this:

    if ( ! current_user_can('edit_others_posts') ) {

    Then it should hide those options from everyone except Editors and Admins on your site. Did that work?

    Cheers!

    – Brook

    in reply to: Event Calendar & Category Pages returning 404 error #1250058
    Brook
    Participant

    This reply is private.

    in reply to: Participant information missing #1250055
    Brook
    Participant

    Howdy Bruce,

    Thanks for testing that out. I just retested and it is working great if I go and manually disable scripts in Google Cheome. How are you testing this out? Do you see the <noscript> element inserted in the HTML source code?

    Cheers!

    – Brook

Viewing 15 posts - 61 through 75 (of 4,796 total)