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January 9, 2014 at 2:20 pm in reply to: Month view – next or previous month link -> empty calendar #89580
Brook
ParticipantHowdy Krzysztof,
Thank you for reverting back. This is a huge help. It is hard to believe that this issue persists, but this goes a long way towards narrowing down the problem. Before getting back to you I had another of our developers take a look at your site, and he came to the same conclusion I have.
If you no longer have any overrides in play, then it seems that your install must have somehow become corrupted. Or, an extremely remote possibility is that your server is somehow conflicting with month view.
To test whether your install has been corrupted we should reinstall some things. First of all, backup your Database and files just in case something goes wrong. There is an easy way that would likely correct a corrupted install, or a slightly harder way that definitely would. If you want to try the easy way first and see if that fixes it, I would not blame you.
Easy way: Using a file transfer program like FTP, try deleting our plugin folders and then download fresh copies, extract them, and upload them to the plugin folder. This alone might fix it so it is worth double checking to see if that resolved it. If not, delete any default WP themes from your theme directory, such as TwentyTwelve. Now, download WP, extract it, and upload it to the server. Make sure to check whatever box you need to override files on the server. Now upload the wp-config.php file from your backup overtop the default WP one. Test the site to see if the issue persists.
Harder way: Delete every WP file on your server, except the wp-content folder and and the files within. Inside wp-content delete your plugins and upgrade directories. Inside your theme directory delete everything except your custom theme(s). Make sure to delete WP default themes like twentytwelve. Now, upload a freshly extracted copy of WP. From your backup, upload your wp-config.php file. Then, upload for now just the Event plugin and the Pro addon. Test again. If fixed, add your plugins and custom theme in one by one, testing in between to make sure the error has resolved.
If neither of those options fixes that would be even more surprising. There might be a few more things we could try at that stage, that would require your admin credentials and preferably FTP ones as well. So please let us know what comes of this.
Please let me know if you have any questions. Thanks!
Edit: Updated the guide at 10:30pm GMT to add some steps involving wp-config.
– Brook
January 9, 2014 at 7:17 am in reply to: recurring event which occurs on all fridays EXCEPT the last in the month how? #89263Brook
ParticipantHowdy stmarksitaly,
Unfortunately I do not think there is an elegant way to do this. You could setup 5 monthly recurring events for each Friday of the month, but sometimes the last Friday is the fifth, and sometimes it is the fourth Friday. On times when it is the fourth friday you would have a duplicate event. This is probably something you would have to manage a bit. You could go in and manually delete the duplicates.
If you would like to suggest this capability as a feature, please put it on our uservoice page. This allows others who are itnerested in the to easily voice their support with a vote. Thanks! Please let me know if that helps you.
– Brook
Brook
ParticipantHowdy milcms,
It appears that page 2 of your main blog loop is generating a 301 redirect to the home page. Searching through our forums I do not believe we have seen anyone else experience that error.
Would you mind trying a different theme for me, and seeing if the error persists? That could help us isolate the issue a bit. The Events plugin is probably not jiving too well with something else running on your site.
Furthermore, would it be possible to provide us with a copy of your system information? If you go the Wp Admin > Events > Settings > Help tab, you will see where it displayes your system info. If you could copy and paste that into a private reply here, that could help us as well. Thank you!
– Brook
Brook
ParticipantHello els76uk,
All you will need us a second condition in your code. For instance if you wanted to search events from wp-admin you could use the conditions if ( $query->is_search && !is_admin() ) {..}.
Will that get it to do what you need? Cheers!
– Brook
Brook
ParticipantHowdy jonnygiddens,
What specifically is not working about it? Are you seeing any errors in your browser’s console? I was able to use if on the submit a community events page, and it appears quite functional. The more info you can provide us the better.
Please let me know. Thanks!
– Brook
Brook
ParticipantHowdy atracksler,
I am not 100% clear on what you want to do. Are you attempting to create a contact form that has a selectable recipient, and the recipient list is autopopulated with event organizers? Or, are you try attempting to automatically notify an event organizer each time an event is added?
Please let me know. Thanks!
– Brook
Brook
ParticipantHowdy financialtools,
I think you will find this link helpful. That will show you the html and various functions used to display the meta fields. You should be able to copy the HTML and PHP from that function into your template over-ride, in place of the tribe_events_single_event_meta() call. Then, just remove the bits you do not want as you did before.
I am glad you have been able to update your theme thus far. I hope you have found the new API easier to use.
Does that make sense? Is that going to work for you? Thanks!
– Brook
Brook
ParticipantExcellent news!
Brook
ParticipantHowdyatracksler,
It looks like one of your customizations to the theme, or perhaps a plugin, is causing the input tribe-bar-date to submit its placeholder value “Date”. Since “Date” is not a valid date, like say “12-31-2013” is, our plugin is returning an empty result. You can observe this here, when we click next the following URL appears:
If we remove tribe-bar-date, it behaves as expected:
http://nlcgroups.com/events/category/somersworth/upcoming/?action=tribe_list&tribe_paged=2
A super easy fix would be to just remove Date from the place holder text. If you are interested in diving in and trying to find out what the conflict is, I would first take a look at any theme overrides you may have. Try disabling them and seeing if that fixes the problem. If not, try disabling your theme. If that does not fix it, your plugins. Eventually disabling one of these should temporarily fix the problem. Once you have isolated which of those is causing a conflict we can dive into this a bit further.
Please let me know if that helps you to isolate the issue. I would be glad to help you further if I can. Thanks!
– Brook
Brook
ParticipantSadly that would be no easy feat. You could search through the plugin code for anywhere “get_option(‘permalink_structure’)” is found and make sure to override it with an empty result. That would trick the plugin into thinking permalinks are disabled. Unfortunately there could easily be some complications with such a change, and you would have to deal with those as well. Not to mention that any future updates to the plugin would override all this.
The only idea I have left is that if you were updating from a 2.x version of the plugin then any template overrides you might have created would not be compatible with a 3.x version. You would have to redesign them using our 3.x themers guide: https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/
Hopefully that helps.
– Brook
Brook
ParticipantYes, you are putting it in the correct place. What specifically is the error? Probably our most common issue when people see errors from pasting to functions.php, is that they have duplicate opening <?php tags. Are you seeing <?php multiple times in your functions.php? If so you only need one at the very top before anything else, and except in rare circumstance you should not need any closing php tags like the following anywhere in your file: ?>
Let me know if that helps. If not, please copy the error here so I can look at it. Thanks!
– Brook
January 8, 2014 at 2:33 pm in reply to: Month view – next or previous month link -> empty calendar #88833Brook
ParticipantHowdy Krzystof,
I am ashamed you have had to wait this long for a response. I am taking over this thread now and I promise some prompt responses.
Ultimately this issue boils down to an easily identifiable problem. When a month view ajax request is sent html comes back null, as see in the following response:
{"html":null,"success":true,"view":"month"}Now the hard question, why is this happening? I have been examining your site thoroughly with my development tools, and comparing it to a test server. All of the headers are sent correctly. This only leaves one possible explanation, something is overriding the calendar view before it reaches you. The relevant PHP function is calendar_ajax_call(). After considering all this I am curious if you could try the following:
1) I see you have created a custom Tribe template. Could you try temporarily disabling it? You might just move it on the server to a new directory, or delete it for now and reupload it later if you have a local copy. Once disabled see if month view now works. Does that fix it? If so, it is likely that something within the view /month/content.php that is causing an issue. If you are having trouble figuring out what, mind sending us a copy of your over-rides so we can look through the source code? A private message here with a link to a download copy, or by emailing them as a zipped attachment to [email protected] would work great.
2) If that did not solve the problem, let us try disabling plugins again and the default theme. I know you did this once already, did that fix it? If it does fix it, let us try reenabling these one at a time, and testing the month view in between each. Likely after enabling one of them we will see the issue crop up. Just let us know which plugin that is, and we can isolate the conflict.
Again, I apologize for the past delay. I want to help you publish this site on schedule if possible. Please get back to me once you have tried the above. Thanks!
Pete & Stew, you guys both appear to be facing issues that are distinct from this one. Would you mind creating your own threads along with the relevant details, and maybe a copy of your system info? That will help us to address your problems specifically. Thanks guys! I am sorry you guys have been waiting on this as well.
– Brook
Brook
ParticipantExcellent! I am glad to hear it.
January 8, 2014 at 12:17 pm in reply to: Disable isotope library in photo view (upgrade-safe) #88743Brook
ParticipantMathias! I am sorry for this delayed response. There has been a hiccup on our end and I did not see your post.
I guess I was not clear in my recommendation. I was stating that you should should dequeue/deregister tribe-events-pro-photo as well, specifically because of its dependency. Once dequeued, enqueue your own custom version of tribe-events-photo.js without any dependencies. Ideally you would edit the custom js file to fully remove its isotope calls so you will not see any reference errors in the console. It sounds like you found an alternate method though.
I do appreciate the feature recommendation. We generally only implement an option if there are multiple users in need of it. I searched through our forums and so far you are the only one requesting it. I will definitely keep my ear to the ground to see if others are interested. If you would like to make an official feature recommendation, please add it to our uservoice page — which will allow future users to voice their support as well.
Thank you for posting your resolution. I really appreciate your contributions to our community. Let me know if I can assist you further. And again, sorry for the delay.
– Brook
January 8, 2014 at 11:21 am in reply to: Events becoming past three hours before event start time #88714Brook
ParticipantHowdy kelley,
What does your timezone look like in Wp Admin > Settings > General. I bet you will find that it is approximately three hours off. If cofngiured for your timezone you should find that an event will rotate from upcoming to past the minute its end date time has been reached.
Please let me know if that fixes this problem for you. Thanks!
– Brook
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