Brian

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Viewing 15 posts - 10,681 through 10,695 (of 11,256 total)
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  • in reply to: Wrong download #768686
    Brian
    Member

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Hello Ergel,

    I am not exactly sure what you mean so I will try to provide some information.

    If you buy the WooCommerce Tickets Function all it needs is the base WooCommerce Plugin which is free.

    If you would like to use a different payment method then the base version of WooCommerce Provides then you would have to purchase that through them.

    All our plugin is adding is a way to create tickets in Events using WooCommerce Products. The Checkout process is all handled by WooCommerce still we do not add or modify it.

    Does that answer your question?

    in reply to: Showing actual distance in event list #768357
    Brian
    Member

    Hello,

    I misread your statement and have removed my initial statement.

    The map view along with the filter bar does provide a distance from an initial point of events.

    It still sorts by date, but above the Event title is the distance from an initial search.

    To make that a default look you could setup the filter and search bar location how you would like and then copy the url and use that to link to the events and it will use that initial search from a location.

    Does that make sense? Let me know if you would like some more help.

    Thanks

    Here is what it looks like using both add ons:

    distance-events

    in reply to: Wrong download #768345
    Brian
    Member

    Hi Ergel,

    Please contact us at pro(at)tri.be

    Include your receipt information in the email and we can help you out there.

    Thanks

    in reply to: Can ECPro + WooTickets handle this kind of event? #768321
    Brian
    Member

    Hi Gilles,

    Thanks for the interest in our plugins and WooCommerce Tickets

    I can help answer your questions.

    You have a complex arrangement of tickets and I do not think WooCommerce Tickets will work out for you without some major customization that we cannot provide.

    Our ticketing framework makes tickets that can be placed in events, each ticket is independent of the others you create in an event and we do not have a feature where if you add one ticket to a cart you could not add another.

    We do make our plugins customizable and that is something you can try to attempt, but we can only help get you started or provide a pointer for the most part it is up to you.

    If you watch our New User Primer for WooCommerce Tickets it shows you exactly what it can do.

    https://theeventscalendar.com/support/documentation/wootickets-new-user-primer/

    We interested in making our ticketing solution more robust so, If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: Remove "Register" link from login form for Community Events #768308
    Brian
    Member

    Hi debranettles,

    I can help you out with this.

    That registration link is being placed there because of this setting in WordPress:

    Settings->General: Membership Anyone can register is checked.

    If you uncheck that the Register link will not appear.

    That check is to use the WordPress register form, it looks like you have a custom registration form and it should not reply on that, but please test to make sure there is not an issue.

    If you need to have that registration box checked the only way to remove that Register link maybe by hiding it with css.

    Does that help?

    in reply to: Mini calendar widget off to right on firefox #768291
    Brian
    Member

    Hello,

    This is a strange one!

    I played around with the css and maybe found a solution.

    Try adding display: inline-block; to your css, like so:

    .tribe-mini-calendar-wrapper {
    display: inline-block;
    width: 100%;
    }

    I tested that in Firefox and it fixed it there and did not break it in chrome.

    Let me know if that works for you.

    Thanks

    *I removed most of the html as it does not format correctly in the forum, if you would like to send us code please try using pastebin or gist, thanks.

    Brian
    Member

    Great glad you figured it out. Closing out this ticket. If you would like any other help please create a new ticket.

    Thanks

    in reply to: Rss time showing incorrectly #768217
    Brian
    Member

    Hi mjinchoe,

    I looked at the feed and with the site being password protected I could not troubleshoot the error.

    What are your timezone settings in the WordPress->Settings set too?

    Also please follow our testing for conflicts guide and see if that resolves or finds the source of the error.

    https://theeventscalendar.com/support/documentation/testing-for-conflicts/

    When you have something new can you please create a new ticket and reference this one. It is better for us to solve one person at a time in the ticket since it looks like your issue is a little different then katzgrau.

    Either way we will help put. đŸ™‚

    Thanks

    in reply to: Event description includes code from plugin #768199
    Brian
    Member

    I would not expect _theme_settings/theme-functions.php file to cause the base functions.php file to not work, but there is a chance it could be depending on how the theme works.

    Another option is to move over the single-events.php template and place the filters directly in there.

    Or to create a one file plugin and place the coding in there too.

    I did find another filter and modified it a bit to remove most of the shortcodes.

    https://gist.github.com/jesseeproductions/ed1257c1580fddac7700

    It got most of them out and that should be a good start for you, to get the rest you may have to add another preg_replace to target those last ones.

    http://php.net/manual/en/function.preg-replace.php

    Let me know if you get stuck, but for the most part we are going to have to leave this customization up to you from here.

    Thanks

    in reply to: Ajax error with events list next and previous links #766956
    Brian
    Member

    Ok closing out this ticket then, if you have any other issues please create a new ticket and we can help you out.

    Thanks

    in reply to: Scheduling non-conflicting events/locations #766954
    Brian
    Member

    Sounds good, I am going to close this ticket, but if you have any other questions please create a new one.

    Thanks

    in reply to: presale question: about how to set Pin on Map #766951
    Brian
    Member

    Great glad it works, going to close this ticket if you have any other pre sale questions please create a new ticket.

    Thanks

    in reply to: Location Search #766479
    Brian
    Member

    Hi, the search only finds future events and it looks like that Detroit event has already past.

    Is there another event in the future that should have Detroit as the location?

    Let me know.

    Thanks

Viewing 15 posts - 10,681 through 10,695 (of 11,256 total)