Brian

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Viewing 15 posts - 7,561 through 7,575 (of 11,256 total)
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  • in reply to: User roles editable #947369
    Brian
    Member

    Hi,

    Sorry for the issues you are having.

    We create the capabilities for the Events Calendar through WordPress’s functions to do that. There is nothing custom about how we do that.

    I have the User Role Editor and was able to make changes without issues just now. Perhaps there is a javascript error in your admin that causes the problem as the User Role Editor plugin replies on javascript to verify you want to save.

    Are you able to look into the console in your browser and see if there are any errors there?

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Javscript error in Pro – causing logo not to load #947344
    Brian
    Member

    Hi,

    That error should be fixed by upgrading to the latest version. I cannot say for sure your logo will show if you do update as it could be other problems causing it.

    You maybe to try adding this coding to your theme’s function.php to fix the issue without updating:


    function awi_tribe_events_js_bug_workaround() { ?>
    <script>if ( ! window.debug ) { window.debug = function(){}; window.debug.info = function(){}; }</script>
    <?php
    }
    add_action( 'wp_head', 'awi_tribe_events_js_bug_workaround' );

    I also, see this error:

    You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
    http://maps.gstatic.com/maps-api-v3/api/js/20/2/main.js
    Line 60

    Which could be causing problems as well.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Year View, yet again :D #947340
    Brian
    Member

    The Agenda Tutorial was removed as it no longer works and we are in the middle of a refactoring of our coding so we are unable to create a new tutorial to replace that one until that is finished. Hopefully after we release 3.10 we can update that tutorial and create a new one.

    For now all our documentation is here:

    Home

    in reply to: Showing day and month outside of list-widget #947339
    Brian
    Member

    Unfortunately, I am unable to troubleshoot custom coding as it is beyond the support we can provide. If it was the Event List Widget I can help out otherwise for customizations we can point you in the right direction and you are going to have to take it from here.

    in reply to: Integration with themes database #947338
    Brian
    Member

    Enfold Theme does have some custom themes that work with the Events Calendar. You maybe to find something that works for you there.

    in reply to: Events not appearing in WordPress menu #947337
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Pro Calendar not working #947336
    Brian
    Member

    The coding goes in the wp-config.php file in the root directory of your site. It is not editable from WordPress.

    You will need to go through your hosting account or through a ftp/sftp program.

    in reply to: Use TEC meta in other plugin #947325
    Brian
    Member

    Hi,

    I can help out here.

    Does this help out:

    https://gist.github.com/jesseeproductions/c2df90a56827dae990a0

    Let me know.

    Thanks

    in reply to: Disappearing Discount…? #947322
    Brian
    Member

    Ok sorry about that.

    I do not have access to promo codes.

    I got this one made for you:

    march pro

    That should take $25 off.

    Let me know if that does not work for you.

    Thanks

    in reply to: Monetize The Events Calendar #947321
    Brian
    Member

    Your Welcome,

    Sorry we are not closer to what you are looking for.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Possible to Sell Tickets for City Tours? #947318
    Brian
    Member

    Unfortunately, I do not have a timeline for any new features.

    in reply to: Conditional tag for ANYTHING related to plugin? #947317
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Integration with themes database #947202
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Our plugin stores all the information in 3 different custom post types and in related custom fields.

    I do not think those would sync with your theme or vice versa out of the box.

    It could be possible with some custom coding, but that is beyond the support we can provide.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Calendar not showing #947201
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    Thanks for the infomation about the deactivating the plugins. We can try to figure this out without changing themes for now.

    Since it is just giving a white screen that looks like a php error.

    Can you please turn on the WordPress Debug to see if we can get more information.

    Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

    http://codex.wordpress.org/Debugging_in_WordPress

    Please place that coding and load the events page a couple time then check the error log and see if there are any errors.

    Let me know what you find out and we can go from there.

    Thanks

    in reply to: Recurring event does not show on calendar #947200
    Brian
    Member

    Hello,

    Sorry for the issues, I can help troubleshoot this with you. I took a look at your site and see what you mean.

    In the backend does the Event show all the instances of the recurrence in the Event List?

    If you only activate the Events Calendar and the Events Calendar Pro and have the theme Twenty-Thirteen active(or another WordPress theme) are you have to create a new recurring Event that shows?

    Let me know and we can go from here to resolve this.

    Thanks

Viewing 15 posts - 7,561 through 7,575 (of 11,256 total)