[Caylee Migliorini]

Hi Sky,

Adding to my last sent message, can we circle back to this since this seems to be related:

In thinking this through (and trying to come at this from every angle), could part of the problem be that we have well over 50 events that need to be imported? I see this statement at the bottom of the import events page in WordPress:

Eventbrite imports can fetch up to 50 events from your source.

And on my current import list, there are 50 events dating from December 2018 through May 2019 but this is not an inclusive list of everything within that date range nor does it include the several other events that are scheduled between October 2018 and November 2018.

Thank you,
Tina

[Caylee Migliorini]

Hi Sky,

Ok thank you. I tried to target individual events by entering the specific event URL and received the following (see attached).

[Caylee Migliorini]

Hi Sky,

In response to these items:

1. Import Type: Do you want this to run on a scheduled interval, or just once?
Once is fine, however, if we have to alter an event for any reason (i.e., time or date), wouldn’t I need the imports to be updated?

2. Import Source: You could use either method here. People sometimes have issues with the former, so if that that doesn’t work for you, try just entering the Eventbrite URL to the main page for the organization.
When you say, Eventbrite URL, are you referring to the page with all of my events within Eventbrite or referring to each individual Eventbrite event’s URL?

Thanks again!
Tina

[Caylee Migliorini]

Hi Sky,

In thinking this through (and trying to come at this from every angle), could part of the problem be that we have well over 50 events that need to be imported? I see this statement at the bottom of the import events page in WordPress:

Eventbrite imports can fetch up to 50 events from your source.

And on my current import list, there are 50 events dating from December 2018 through May 2019 but this is not an inclusive list of everything within that date range nor does it include the several other events that are scheduled between October 2018 and November 2018.

I wish there was another/faster way we could work through this. I feel like this issue could probably have been resolved if you and I were able to walk through it in real time.

Thanks, as always for your help.

-Tina

[Caylee Migliorini]

Hi Sky,

Ok, I have made the switch from “Asynchronous” to “Cron Based”. When I click on Preview in Events Import, I only have a handful of our Eventbrite events showing up in WordPress. Questions for you (I have printed out all the instructions you previously sent but I to confirm what should I be selecting at these options:

Import Type:
-One-Time Import
OR
-Scheduled Import

Import Source:
-Import from your Eventbrite account
OR
-Import from Eventbrite URL

-Tina

[Caylee Migliorini]

Hi Sky,

Ok, sounds like we may be getting a little closer.

1. Since the “Date range limit” can easily be adjusted, we can fix that one.

2. Not sure what this means or if we need to be concerned about it? Can you clarify?
“But since you are not using the actual Event Aggregator extension nothing is returned for this in the help panel. I see the same thing on my working test install.”

3. “Unable to process this import – a breakage or conflict may have resulted in the import halting.” ? Is this on the staging site or on the live site?
This message appears in both staging and live after attempting to actually import.

If we can figure out why the “Unable to process…” issue is happening, we can quickly adjust the date range. Is there anything you are seeing or need to see to help figure out the problem?

Thanks again!
-Tina

[Caylee Migliorini]

This reply is private.

[Caylee Migliorini]

Hi Sky,

We are basically back to square one. We are still unable to successfully import/migrate our Events Calendar and Eventbrite events on our live site. In short, the process I went through to configure our Eventbrite Tickets on our staging site, only pulled events from three school when I attempted the same process on our live site.

So I went back to staging and started over again with the entire process and cannot get anything to show up. When attempting to import Eventbrite events, I get the following:
“Unable to process this import – a breakage or conflict may have resulted in the import halting.”

We are very frustrated at this point and need a solution.

-Tina

[Caylee Migliorini]

Hi Sky,

Unfortunately, when attempting to replicate the process of integration on our live site, the same (and original) error continues to occur.

Suggestions? We are beyond frustrated at this point.

-Tina

[Caylee Migliorini]

Hi Sky,

I have another question as well. I am not sure why the header is appearing twice on calendar view (see attached).

-Tina

[Caylee Migliorini]

Hi Sky,

I would like to try your last suggestion with the snippet, however, I will need more detailed/step-by-step instructions please.

Many thanks,
-Tina

[Caylee Migliorini]

Hi Sky,

We WANT to drive people directly to the Eventbrite registration page (it is live and publicly accessible).This is why I want to direct users from step 1 to 3 as stated in my previous message. Can you provide instructions on this?

-Tina

[Caylee Migliorini]

This reply is private.

[Caylee Migliorini]

Hi Sky,

That worked! Question on that, however, is it safe to assume that as the events expire, they will drop off and the next event in line will appear?

Also, all appears to working in my staging environment so I plan to start working on our live site. So stay tuned!

-Tina

[Caylee Migliorini]

Ignore typo above, the shortcode I am using: [tribe_events view=”list” limit=”4″]

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