[Caylee Migliorini]

YES!!! I have made some progress in my staging environment(very excited)! The issue I am having now is that I am using a “list” view, however, the shortcode instructions do not indicate how do so, I tried:

[tribe_events view=”list” limit-“4”]

But I seeing a rather a long list. Do you know what I am missing in the shortcode?

-Tina

[Caylee Migliorini]

See attached to accompany previous message.

[Caylee Migliorini]

Hi Sky,

I have gone through the steps recommended in your last communication and am now waiting for the migration to complete (see attached image). When this is done, can you send me the correct coding I need to add into my landing page in order to display the Events Calendar?

Thank you,
Tina

[Caylee Migliorini]

Hi Sky,

Thank you for your response. I have already done the following and still received the messages I sent you yesterday:

“You just need to download any updated plugins from your account and manually upload via the Updates > “add new” interface”

We do not want to make any adjustments to the live site until we have worked through the issues on the staging site.

Before I move on to the next steps you have suggested, I need a solution for the license key issue. Unless I am missing something?

Thank you,
Tina

[Caylee Migliorini]

Hi Sky,

Thank you for your response. My name is Tina, I am supporting this effort for Caylee at this time. Nice to meet you! Thank you for including instructions/resources for continuing this troubleshooting process.

I have successfully deleted and re-uploaded the plug-ins and updated what I could. I have received a message regarding the license key (see attached screenshots). Can you tell me if this will impede my progress at this time? If so, can you share scenarios needed in order to allow me to proceed?

Many thanks,
Tina

[Caylee Migliorini]

Hi Jaime,
I have been able to remove and re-upload the Events Calendar plug-ins. Can you send me the pathway/tribe link that I need to use as well as the correct way to link everything back up?

Thank you!

[Caylee Migliorini]

Hi Jaime,

Thank you for your response. Is there another way to get close to “real-time” assistance?

At this time, I neither able to update any of the Events Calendar plug-ins OR delete them fully so I am at a complete stand still.

Thank you.

[Caylee Migliorini]

Hi Jaime,

Is there any way we can hop on a phone call today or Monday? I would like to have to you speak with my Web Marketing Specialist that is working on this issue for me. I think we can resolve this faster via phone if possible.

[Caylee Migliorini]

Here is what I see for the Events Calendar:

The Events Calendar
Deactivate | Troubleshoot | Settings | Calendar
The Events Calendar is a carefully crafted, extensible plugin that lets you easily share your events. Beautiful. Solid. Awesome.

Version 4.6.21 | By Modern Tribe, Inc. | View details | Support | View All Add-Ons
There is a new version of The Events Calendar available. View version 4.6.22 details or update now.

Select The Events Calendar PRO
The Events Calendar PRO
Deactivate | Troubleshoot
The Events Calendar PRO, a premium add-on to the open source The Events Calendar plugin (required), enables recurring events, custom attributes, venue pages, new widgets and a host of other premium features.

Version 4.4.30.1 | By Modern Tribe, Inc. | Support | View All Add-Ons
There is new version of The Events Calendar PRO available but your license key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.

[Caylee Migliorini]

This is what I see in WP:

The Events Calendar: Eventbrite Tickets
Deactivate | Troubleshoot
Eventbrite Tickets connects the power of The Events Calendar to your account on Eventbrite.com. Send WordPress events to Eventbrite, import existing Eventbrite events, display tickets, and more.

Version 4.5.2 | By Modern Tribe, Inc.
You are using The Events Calendar: Eventbrite Tickets but your license key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.

[Caylee Migliorini]

Hi Jaime,

I don’t know.

[Caylee Migliorini]

Hi Jaime,

I found the alternative method to the FTP so I can work directly within the WP dashboard. My other question at this time is which of plug-ins listed in my Downloads folder do I want or do I want all of them (see image). I ask this specifically because there are two Eventbrite Tickets plug-in listes (Multisite and Personal). I am still working within my staging site.

Thank you!

[Caylee Migliorini]

Hi Jaime,

Thank you! I deactivated the The Events Calendar Shortcode and the Eventbrite API plugins and the issue was not resolved.

I was going to proceed with the delete and re-download of the Events Calendar and Eventbrite plug-ins, however, in reviewing the instructions you shared, I am concerned about the FTP process. I am working in a staging environment and wish to only alter that site. The FTP process is very involved, isn’t there a way to simply delete and re-download these plug-ins directly in WP in my staging environment?

[Caylee Migliorini]

Hi Jaime,

In my attempt to update the Events Calendar to the current version, I receive the following error:

The Events Calendar
Deactivate | Troubleshoot | Settings | Calendar
The Events Calendar is a carefully crafted, extensible plugin that lets you easily share your events. Beautiful. Solid. Awesome.

Version 4.6.21 | By Modern Tribe, Inc. | View details | Support | View All Add-Ons
Update Failed: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.

[Caylee Migliorini]

Hi Jaime,

I am confused regarding what you state about the Events Calendar Shortcode, here is what I see in WP:

The Events Calendar Shortcode
Deactivate | Troubleshoot | Settings | Upgrade
An addon to add shortcode functionality for The Events Calendar Plugin by Modern Tribe.

Version 1.9 | By Event Calendar Newsletter | View details

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