Eventbrite import error

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Viewing 15 posts - 31 through 45 (of 64 total)
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  • #1621370
    Victor
    Keymaster

    Hi Tina!

    Just wanted to share with you that a new release of our plugins is out, where we included a new Import Process System setting that allows you to select whether you want your imports to be processed Asynchronously or using the cron-based system. You can find this setting under Events > Settings > Imports tab under the Global Import Settings section.

    If you are experiencing problems with your imports, please try using the cron-based system.

    Also, if you were using the code snippet to use the cron-based imports system, please remove it and use this setting instead.

    Additionally, we added an option to stop and clear all current asynchronous import processes by using the Stop current processes option.

    You can find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know how it works for you.

    Best,
    Victor

    #1625375
    Caylee Migliorini
    Participant

    Hi Sky,

    I have gone through the steps recommended in your last communication and am now waiting for the migration to complete (see attached image). When this is done, can you send me the correct coding I need to add into my landing page in order to display the Events Calendar?

    Thank you,
    Tina

    #1625390
    Sky
    Keymaster

    Hi again,

    To add the calendar to your homepage, you will need to use the “tribe_events” shortcode. You can read more about how to use this here: https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    Hope that helps.

    Thanks,
    Sky

    #1625491
    Caylee Migliorini
    Participant

    See attached to accompany previous message.

    #1625779
    Sky
    Keymaster

    Hi again,

    Were you able to successfully import the events? Did that message eventually go away?

    Let me know how it went.

    Thanks,
    Sky

    #1625849
    Caylee Migliorini
    Participant

    YES!!! I have made some progress in my staging environment(very excited)! The issue I am having now is that I am using a “list” view, however, the shortcode instructions do not indicate how do so, I tried:

    [tribe_events view=”list” limit-“4”]

    But I seeing a rather a long list. Do you know what I am missing in the shortcode?

    -Tina

    #1625851
    Caylee Migliorini
    Participant

    Ignore typo above, the shortcode I am using: [tribe_events view=”list” limit=”4″]

    #1626419
    Sky
    Keymaster

    Hi again,

    Awesome! I’m glad to hear that you’re making progress.

    Unfortunately, there is not currently a “limit” parameter for the tribe_events shortcode. There is however, a setting that controls the number of posts per page that will show up in list view. In Events > Settings > General > “Number of events to show per page” you can set this to the number you’d like.

    Hope that helps.

    Thanks,
    Sky

    #1626434
    Caylee Migliorini
    Participant

    Hi Sky,

    That worked! Question on that, however, is it safe to assume that as the events expire, they will drop off and the next event in line will appear?

    Also, all appears to working in my staging environment so I plan to start working on our live site. So stay tuned!

    -Tina

    #1626492
    Sky
    Keymaster

    Hi Tina,

    Yes, that is how the calendar views work.

    Good luck with the live site!

    Thanks,
    Sky

    #1626710
    Caylee Migliorini
    Participant

    This reply is private.

    #1627440
    Sky
    Keymaster

    Hi again,

    There should be a ticket form right on the single event page, negating the need to even go to Eventbrite.

    Is that event connected to Eventbrite, or did you just import it? Is the event public? For tickets to show, the event needs to public. Or, there is an extension that allows you to display non-public event tickets here: https://theeventscalendar.com/extensions/eventbrite-additional-options/

    Let me know if that helps.

    Thanks,
    Sky

    #1627836
    Caylee Migliorini
    Participant

    Hi Sky,

    We WANT to drive people directly to the Eventbrite registration page (it is live and publicly accessible).This is why I want to direct users from step 1 to 3 as stated in my previous message. Can you provide instructions on this?

    -Tina

    #1629136
    Sky
    Keymaster

    Hi again,

    Thanks for the clarification. This is not something our plugin has the ability to do by default. However, it is possible with a little customization.

    Please add the following snippet to your theme’s functions.php file or a functionality plugin, minus the opening PHP tags.

    https://gist.github.com/skyshab/d5c063f32ef3d95359082a542555a3bd

    Let me know if that works for you.

    Thanks,
    Sky

    #1629233
    Caylee Migliorini
    Participant

    Hi Sky,

    I would like to try your last suggestion with the snippet, however, I will need more detailed/step-by-step instructions please.

    Many thanks,
    -Tina

Viewing 15 posts - 31 through 45 (of 64 total)
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