Barry

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Viewing 15 posts - 12,406 through 12,420 (of 17,936 total)
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  • in reply to: How to use hooks to get event title and date? #69088
    Barry
    Member

    You can use WordPress’s get_post() function to retrieve the event’s post object and retrieve the title as you would for any other page or post – to get the event start date you might use our tribe_get_start_date() function (both of these accept the post ID as a parameter).

    Hope that helps!

    Barry
    Member

    That is strange – yet it should still be possible with Twenty Twelve to have the calendar and widget displaying with the days offset correctly in each case.

    Can you confirm if in addition to switching to Twenty Twelve you tried disabling all non-Modern Tribe plugins in case there is also a conflict at work here?

    Thanks!

    in reply to: Single Event Codex #69085
    Barry
    Member

    Hi Dante,

    Unfortunately the forum doesn’t do a great job when it comes to sharing code. Can you post a link to your code using a service like Pastebin or Gist instead?

    Thanks!

    in reply to: Events Calendar Pro #69084
    Barry
    Member

    Are you currently using the Default Page Template setting (in Events β†’ Settings β†’ Display admin screen) and does changing this option to another template like the Default Events Template resolve this?

    in reply to: Displaying Recent (Past) Events #69082
    Barry
    Member

    Hi lewiscenterarts,

    I’m not massively familiar with the plugins/tools you’ve referenced but you envision a need to write some custom code to retrieve the events you need by using a function like tribe_get_events() (which is very similar in terms of accepted arguments to WordPress’s get_posts() function, but adds some event specific ones).

    Unfortunately we can’t offer too much help for custom extensions like this – though it’s fantastic to hear that things like this are being created πŸ™‚ – but if you do have any more specific questions you think we might be able to help with certainly feel free to ask (making new threads as appropriate).

    Thanks!

    in reply to: License keys won't validate #69081
    Barry
    Member

    Fantastic, glad it’s working πŸ™‚

    in reply to: Pro 3.1 Crashes my site HELP! #69080
    Barry
    Member

    Hi samarainfocenter,

    Unfortunately that’s not a very helpful message by itself – did they tell you anything else? Can you also confirm (check with your host if necessary) what the php memory_limit setting is?

    Thanks!

    in reply to: How Do I Get Support / Customer Service for Pro 3.1 Issue? #69077
    Barry
    Member

    Hi samarainfocenter – we do strive to reply within 24hrs of customers posting (excepting weekends and public holidays) but unfortunately there can be times like this when there are a high volume of requests and that may add some additional delay.

    That said, it’s only been a day since you posted and I’ll make sure to address your other thread next. Thanks!

    in reply to: Theme Conflict #69076
    Barry
    Member

    Quite possibly, because certain forms of Javascript error can have a knock-on effect that basically prevent other pieces of code from running. It’s certainly the first thing I’d recommend looking at here.

    in reply to: Mini-Calendar Widget Shows Past Events #69067
    Barry
    Member

    Hi Matt,

    You’re absolutely right, I see what you mean now. This looks to me like a bug and I’ll definitely get it reported so we can push a fix out in one of the next maintenance releases.

    in reply to: Theme Conflict #69064
    Barry
    Member

    The map doesn’t appear in my listings, also specific to my theme.

    So this issue is almost certainly one and the same as the other problem – Google Maps is being pulled in twice (or more) and breaking as a consequence.

    Also the mobile version of the month calendar is slightly off.

    Not too sure if you mean there is a specific fault or just that it isn’t quite as responsive/small-screen friendly as it could be. If it’s the latter, then yes we are aware that some further tweaks may be required to really optimize the experience – though we haven’t laid down any solid plans in this regard just yet.

    Last thing, can you tell me the optimal image sizes for the different image views.

    You should be finding the size is consistent as WordPress takes care of resizing featured images ‘magically’. Within reason, then, bigger is better – but this isn’t something we can really offer to much advice for, much depends on your target audience, load speed, theme and other factors.

    in reply to: Theme Conflict #69034
    Barry
    Member

    Hi insyte,

    There are a few Javascript errors that would need to be resolved (one is that the Google Maps API is being loaded multiple times – perhaps your theme is also doing this if the problem goes away when you switch to a default theme)?

    I don’t want to get into a game of pingball with your theme vendor, but would you be able to ask them for a snippet to disable (or to not enqueue/dequeue) their Google Maps related scripts on events pages? On our end we can certainly provide a conditional statement useful for detecting if the page is an events-oriented one or not, which looks like:

    if ( tribe_is_event_query() ) { /* theme vendor snippet! */ }

    in reply to: Event Calendar Pro & WooCommerce Tickets #69032
    Barry
    Member

    Thanks!

    Posting questions here on the forum rather than seeking support by email is definitely the way to go, we appreciate you taking the time to do it πŸ™‚

    There is no need however to post the same question twice – let’s progress this in your other thread (and sorry for any confusion resulting from my request that you post here, really I meant you should come to the Modern Tribe forums rather than the Events Calendar PRO forum specifically).

    I’ve suggested some steps in the other thread, so let’s give that a go and see where that gets us.

    Cheers!

    in reply to: upcoming events in homepage? #69030
    Barry
    Member

    Excellent! I’ll go ahead and close this thread. If you run into any specific difficulties or have questions along the way though please do feel free to create new threads (one per issue please!) and we’ll help if we can πŸ™‚

    Barry
    Member

    Hi David,

    One thing you need to be wary of if you’ve been editing recurring events is that they haven’t in fact been split into separate “chains”. Broadly speaking though you should be able to remove the recurrence pattern from the base event – the first in the sequence – and that should remove the others.

    This is a different problem from that discussed by Rob and Jodie though and we do try to stick to one issue per thread – for that reason I’ll go ahead and close this, but if the above steps don’t work for you please do not hesitate to create a new thread.

    Thanks!

Viewing 15 posts - 12,406 through 12,420 (of 17,936 total)