[Barry]

Hi: I’m sorry you’re experiencing problems. Are you using caching plugins at all? Can you confirm if you have applied any filters to the widget (such as to restrict it to a subset of categories)?

Thanks!

[Barry]

Yes – that should now be possible – simply create an order manually and include ticket products and this should be reflected in the corresponding attendee list (or lists).

Definitely let us know if you encounter difficulties, though.

[Barry]

Hi: are you making use of maps within events at all? If so, it may be easier to approach your theme vendor and ask how the theme’s Google Maps integration can be disabled – owing to how our own implementation is structured it isn’t always readily achievable to stop the Google Maps script from being enqueued.

[Barry]

Hi!

The easiest way to do this is with a template override (by using overrides you can customize the plugin’s output). Please see our Themer’s Guide for an overview – in essence though you would basically add an empty file named cost.php within a set of subdirectories inside your theme, in this case:

(your-theme)/tribe-events/community/modules/cost.php

That should have the effect of removing the cost field. Does that help here?

[Barry]

Hi – I’m sorry you’re experiencing difficulties – that definitely isn’t ideal.

That said, I’m not sure I can replicate this locally: can you point me to a live example and also detail the shortcode plus attributes (in case that assists in replicating this) you are using within your description, and a note of which plugin or theme is responsible for the shortcode?

Thanks!

[Barry]

Hi: I’m sorry you’re hitting difficulties here.

Can you provide any details about this second event? What date is it set for and has it been published (as opposed to being saved as a draft, for example)?

Let us know!

[Barry]

Hi: interesting idea!

There are a few approaches you might take here:

• One is to convert your site to a multisite network – and activate The Events Calendar on a second site within the network (the advantage over creating a completely new WordPress installation being, all the updates are in common with one another and the user accounts can readily be reused
• A different approach could be to ensure teachers create these new events and apply a suitable category or tag (like “planning”). With a little customization work you could set these to ordinarily be ignored (such as when the main events page is viewed) and then when they are deliberately viewed at the appropriate URL you could serve a custom template that only displays Fridays and Saturdays

There are probably different strategies, too, but hopefully those ideas will at least give you a starting point for figuring out the best solution in your case. Remember that if you choose a path requiring customization work, we have all of these great resources to help you:

• Themer’s Guide
• Tutorials
• Technical Docs

Thanks – and good luck 🙂

[Barry]

Hi Andriana,

Sorry you’re having difficulties.

Can you detail how you’d like the event pages to appear? It sounds like you do want the sidebar, but want the event view itself to be less compressed – is that correct?

[Barry]

Sorry to hear you are experiencing difficulties.

Do you have a specific example or use case that’s worrying you – I do see your menu link to the main events page is …/events and then following the normal pattern in WordPress a trailing slash is appended to the end of that: is this the primary problem and are you able to adjust the URL in the menu editor to workaround this?

[Barry]

Hi – great questions!

1. Is it possible to create one event page that does not have a specific date linked to it and using WooCommerce Tickets like a product in which one can select an upcoming date for one event from a drop-down menu?

Certainly possible. It would require some customization work, though, and is really beyond what we can guide you through.

With that said, if you find it is easiest to use WooCommerce functionality such as product attributes for this then you might be interested in this strategy which lets customers advance to the WooCommerce-generated product page (rather than trying to accomplish this via customizations to our wootickets/tickets.php template).

2. Can we link events together in a series somehow so customers can see all the upcoming dates even if it’s not recurring at a specific interval? Is it possible to show these dates in a drop-down menu on one main event page instead of multiple similar pages, as this is very confusing?

That’s a great idea though it’s not something that our current feature set allows for by itself. Please do feel free to post a feature request/support any existing requests in relation to arbitrary recurring event patterns – in the short term though if you need a solution it’s something you’d really need to put together by yourself (perhaps by linking events in a chain via post meta data).

I hope that answers your questions – and good luck 🙂

[Barry]

I’m afraid there’s no real means of doing this: if you feel confident and comfortable working with WordPress generally you might investigate dequeuing the relevant scripts we add for this purpose – however it is highly likely this would lead to a breakdown in frontend functionality and it’s not something we would recommend or can really help you with.

 

[Barry]

Interesting idea! You could potentially use the activate_plugin action to “listen” for activations then go ahead and programmatically activate the core plugin from there: it’s a bit beyond what we can help you with, but we can certainly leave this open and see what ideas other members of the community might have 🙂

[Barry]

OK – well the first thing I would try is increasing the priority of your callback – since our custom post types are registered during the same action it’s not impossible that you are trying to add post type support for revisions before they’ve actually been registered.

I hope that helps 🙂

[Barry]

Unfortunately it looks like you’ve hit on a bug – we’ve got this logged and will address this as quickly as we can: thanks for your support and patience 🙂

[Barry]

Hi – great question!

WooCommerce Tickets itself does not, as this is really a piece of ecommerce functionality and you’d need to look to WooCommerce (possibly in combination with a suitable payment gateway) to handle this.

However, it is certainly possible to manually build orders in WooCommerce and the default gateways would effectively facilitate this if you treat cash as if they were cheques (checks) and complete the orders on site, for instance … and there may even be slicker ways to do this with suitable WooCommerce extensions.

Payment facilities aside, WooCommerce Tickets will certainly accommodate ‘checking in’ attendees on site so long as your staff are able to access the attendee admin screens locally.

Does that help at all?

[Author]

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