Barry

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Viewing 15 posts - 8,851 through 8,865 (of 17,936 total)
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  • in reply to: Week days only in events that span more than one week? #134086
    Barry
    Member

    Hi Steve,

    So with PRO what you could do is create an event running from Monday to Friday, for example, and set it to recur every week for … however many weeks it goes on for – that would effectively leave weekends untouched.

    Also. we are in the middle east. so we need to exclude โ€˜Friday / Saturdayโ€™ from calendar (not Saturday / Sunday).

    Definitely possible – but there is no setting to help with this at this time, so it’s something where you would need to do a little customization work – whether modifying the month view templates or by hiding the relevant cells via Javascript, CSS or a combination of those.

    Our Themer’s Guide provides a lot of basic information about customizing things in this way – but we’d also be more than receptive to a feature request (or if there is a suitable existing request, please add your support to that instead).

    Thanks!

    in reply to: Unable to Update 3.4 to 3.5.1 #134079
    Barry
    Member

    Hi Sanver,

    Unfortunately it looks like the actual message didn’t make it into your post: what I’d recommend in this case though (for you too, Interludio) is grabbing our latest releases from the Downloads Page and updating manually.

    Depending on the actual error you are seeing it may also help to visit the License Key management page and clearing any entries in there – then re-entering your licenses from your own WordPress sites.

    Let me know if that helps ๐Ÿ™‚

    in reply to: quick help #134069
    Barry
    Member

    Hi – glad you’ve got it (mostly) integrated and looking good!

    We’ve got some great guides to customizing things and adding your own CSS in our Themer’s Guide (this section in particular, which covers setting up a tribe-events.css file to contain your new rules).

    To set the title and description to black you could add something like this within that new stylesheet:

    #tribe-events-content .tribe-events-tooltip .tribe-events-event-body .entry-summary.description,
    #tribe-events-content .tribe-events-tooltip h4 { 
        color: black 
    }

    To remove the Recurring Event (see all) text you could try adding this to your theme’s functions.php file:

    add_filter( 'tribe_events_recurrence_tooltip', '__return_empty_string' );

    Does that help?

    in reply to: Default Content / Default state #134056
    Barry
    Member

    How strange: I can’t actually replicate this – if I set the default country as Indonesia then the state/province field is left as an empty text field (it is not a drop down of American states) and that is true whether I’m in the event or venue editor.

    Can you confirm where you are seeing this exactly and if both The Events Calendar and Events Calendar PRO are fully up-to-date?

    Can you also confirm if this happens even when no other plugins but ours are active and only a default, unmodified theme is running? It’s not impossible another product is looking for country and state fields and is prepopulating them for some reason.

    Thanks!

    in reply to: Facebook event changes #134018
    Barry
    Member

    That’s right, they are not continuously synchronized as doing so would create a lot of extra demands on the server – so doing this work manually is definitely the best way to go ๐Ÿ™‚

     

    in reply to: Possible to synchronize Event and Product categories? #134014
    Barry
    Member

    So for instance if an event belongs in a “Party” (events) category the tickets are created within a corresponding “Party” (product) category? Interesting idea and I can see why that might be useful: right now that of course isn’t supported, but we’d be more than open to any feature requests along these lines you might post ๐Ÿ™‚

    You can add requests here on our UserVoice page

    Thanks!

    in reply to: Page Builder compatibility #134008
    Barry
    Member

    We don’t explicitly test for Page Builder compatibility, I’m afraid, there are just too many plugins and themes out there to ensure compatibility with them all.

    We’d definitely be open to looking into this further though if you want to post a feature request – this would also help us to meter the amount of demand that exists for integration with this particular plugin.

    Thanks!

    Barry
    Member

    Hi – sorry you’re hitting difficulties – but could you perhaps provide a link to your site so I can see what’s happening there?

    in reply to: Second Event Submission Form #133995
    Barry
    Member

    Hi John,

    That’s not currently possible as a standard setting or anything of that order: we’d be open to any feature requests you might post along these lines but I wonder if alternatively you could customize Community Events and its templates to add extra fields, etc, but only expose them if a specific criteria is met (such as a URL query like details=extra), such that the standard form appears when a customer visits:

    example.com/events/community/add

    And additional fields are exposed when they follow a link to:

    example.com/events/community/add?details=extra

    A simple test like this would help determine if that parameter is set:

    if ( isset( $_GET['details'] ) && 'extra' === $_GET['details'] ) { /* ... */ }

    You’d also need to build in a handler to save the extra data, but of course that would be true even if you had a truly separate form. Does that help at all?

    in reply to: 404 error #133991
    Barry
    Member

    Hi – great question!

    It’s important to note that these are not pages or posts in the traditional WordPress sense (so it’s not added thousands of database entries, for instance) – rather our events page accepts queries for specific dates and returns a list of events if there are any, or else a 404 status and a note explaining that there are no events.

    We do set a tag to tell search engines not to index said pages and that seems to be in place when I look at the URL you provided – really then the information Webmaster Tools is providing can probably be considered as potentially useful for diagnostics rather than an indicator of a problem, as such.

    That said, we appreciate this can cause an amount of concern and inconvenience and we’re actively looking at ways to further mitigate situations like these.

     

    in reply to: Opening thread again… #133981
    Barry
    Member

    I appreciate you clarifying – thank you – we’ll definitely try to figure out what we can do here.

    Barry
    Member

    If you can upload the zip either to your site or else a service like Dropbox and share the link here (as a private reply if you prefer) that would be awesome.

    yes i deactivated all other plugins. please let a programmer look over it. i send u already the login and password. i think the bug comes from the events calender pro code.

    Thanks for clarifying – we may take you up on that, but bear with us while we look at the information we already have on this issue ๐Ÿ™‚

    Thanks!

    in reply to: custom CSS not working since update to 3.5.1 #133977
    Barry
    Member

    OK, if I can ask you to view the source of your custom stylesheet (it does seem to be being loaded in the expected order) you can see it contains a number of unusual elements (here is a short excerpt from the start):

    {\rtf1\ansi\ansicpg1252\cocoartf1265\cocoasubrtf190
    {\fonttbl\f0\fswiss\fcharset0 Helvetica;}
    {\colortbl;\red255\green255\blue255;}
    \margl1440\margr1440\vieww10800\viewh8400\viewkind0
    \pard\tx720\tx1440\tx2160\tx2880\tx3600\tx4320\tx5040\tx5760\tx6480\tx7200\tx7920\tx8640\pardirnatural
    
    \f0\fs24 \cf0 .tribe-events-before-html ul li, .tribe-events-after-html ul li, .tribe-events-before-html ol li, .tribe-events-after-html ol li, #tribe-events-pg-template .tribe-events-content ul li, #tribe-events-pg-template .tribe-events-content ol li \{\
    margin: 0;\
    line-height: 1.7;\
    \}\
    \

    Could that be the result of whatever app you are using to edit these files and can you try revising this so it contains only valid CSS?

    in reply to: Opening thread again… #133969
    Barry
    Member

    Derek: please do check out the snippet Daniella found to be effective – if it’s the same problem in your case then that ought to give you what you need to workaround this. If not, please do create a new thread so we can assist with your specific problem ๐Ÿ™‚

    in reply to: Opening thread again… #133966
    Barry
    Member

    Daniella: awesome that is working (or at least provides some temporary relief). At this point I don’t think it is worth testing against the default theme – after reviewing this and a very similar thread I suspect this was a side effect of a different problem with recurring events.

    Is it possible you have a number of thousand events in the system right now and might a large portion of those effectively be duplicates of one another?

Viewing 15 posts - 8,851 through 8,865 (of 17,936 total)