Help Desk

Community Tickets

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    • Comments
    • Updated
    • Solved Closed
      Hide sales Button in community/list

      Posted by: Matthew
      Most Recent by: Brian on 2016/01/27 at 7:36am

      Hi, I need to hide the sales button in /community/list as currently the tickets front end is not compatible with multiple currencies. I have tried doing this with CSS but it just hides all the buttons! #tribe-community-events .button { display: none; } Is …

    • 6
    • 1/27/16
    • Solved Closed
      How to edit the submit an event form

      Posted by: Matthew
      Most Recent by: Brian on 2016/01/10 at 6:11pm

      Hi, I’ve browsed the forum but unfortunately can’t find the answer, should just be a quick question. I want to edit the ‘submit an event’ form for my community users. Specifically I want to add ‘USD’ after ‘Price̵…

    • 8
    • 1/10/16
    • Solved Closed
      Community Tickets Requirements

      Posted by: websource
      Most Recent by: George on 2016/01/04 at 5:13pm

      Hi there Im using EDD and am not sure if i would be able to use Community Tickets at all? Also the Price seems to me a little bit high. Why is it higher than all other plugins? Thanks for your answer.

    • 6
    • 1/4/16
    • Solved Closed
      Expired License Notification?

      Posted by: laurindavis
      Most Recent by: Leah on 2015/12/28 at 11:02am

      Am I supposed to get notified that this is expired or about to expire? Mine has been expired for several weeks now, but I did not know until I logged into the Admin section of the site.

    • 4
    • 12/28/15
    • Solved Closed
      Fatal error in 4.0.2 patch; frontend Sales en Attendees rapport

      Posted by: Dirk
      Most Recent by: Leah on 2015/12/22 at 12:29pm

      Hi guys, Thank you for patching the wordpress 4.4 problems with the 4.0.2 patch. However; on updating all the plugins to 4.0.2. we got a fresh new fatal error on the attendees and sales rapports: Fatal error: Can’t use function return value in write con…

    • 8
    • 12/22/15
    • Solved Closed
      No Styling on attendee list page

      Posted by: Matthew
      Most Recent by: George on 2015/12/21 at 1:25pm

      Hi, It appears the styles are not loading on /events/community/attendees/event/ I made a quick video to demo the problem: https://drive.google.com/file/d/0Bwi8XsZZg622dzRldUJYUl9CT1U/view?usp=drivesdk Is there a way I can fix this? Thanks, Mat

    • 8
    • 12/21/15
    • Solved Closed
      Bug report on front end edit event, sales report

      Posted by: Dirk
      Most Recent by: Josh on 2015/12/18 at 7:46am

      Hi guys, I’m back again. Sorry to keep bothering you but I guess and hope you would like to know stuff we run into. The new ticket section in the front end of “edit event” has a link that gives a fatal error. Next to the heading ‘ tick…

    • 15
    • 12/18/15
    • Solved Closed
      Disable RSVP

      Posted by: Dirk
      Most Recent by: George on 2015/12/15 at 9:04am

      Hi guys, Quick question: how do we disable the new ‘RSVP’ function? Either completely or just for the frontend community tickets members? Thanks!

    • 6
    • 12/15/15
    • Solved Closed
      Bug: Updating Cart with non Tribe Event item empties the cart

      Posted by: Ameet
      Most Recent by: Geoff on 2015/12/10 at 2:10pm

      We are using Tribe Event Tickets and trying to launch physical merch on the same woocommerce store. I have been running into some issues, when I add Merch items to my cart, on the Cart page, after I press Update Cart, the cart would get emptied out. Here is …

    • 5
    • 12/10/15
    • Solved Closed
      Support for EDD

      Posted by: Ryan
      Most Recent by: George on 2015/12/02 at 12:15pm

      Hey Guys, Are there any plans to support the EDD Ticketing functionality with this add-on? We have a heavily customized size integrating the EDD tickets and this solution is something we’ve been seeking for a while (and have asked in threads before abo…

    • 4
    • 12/2/15
    • Solved Closed
      Ticket revenue not showing correctly

      Posted by: Dirk
      Most Recent by: Josh on 2015/11/30 at 6:57am

      Hi guys, I’m sorry to say that I’m back again. Hope it’s not a problem. A community member or ours tipped us with an issue in the order screen. We looked into it and it happens at all the events. This also happens on the BETA test site which…

    • 6
    • 11/30/15
    • Solved Closed
      Fee option default : Community Ticket

      Posted by: Deepak
      Most Recent by: Brian on 2015/11/17 at 5:24pm

      I was wondering if we could give community the options of letting customers pay for the fees or absorb the fee themselves. This means that when an event is posted by the community they can choose this option so customers do not have to pay extra.

    • 4
    • 11/17/15
    • Solved Closed
      Not-for-Profit Free Licence

      Posted by: Deepak
      Most Recent by: Leah on 2015/11/17 at 8:48am

      We have been using your awesome plugins under the free licence for our Not-for-profit organisation. The new Community Ticket plugins could hugely benefit us. Is it possible to us to get Community Tickets plugin under the same licence?

    • 4
    • 11/17/15
    • Solved Closed
      Release: Community Tickets 3.12.1

      Posted by: Geoff
      Most Recent by: Geoff on 2015/11/12 at 3:43pm

      We released Community Tickets last week and are happy to be rolling out the first update for it. Community Tickets 3.12.1 is now available and squashes a couple bugs. Here’s what we updated: Fix – Ensure translations are loaded as expected (our t…

    • 1
    • 11/12/15
    • Solved Closed
      Custom translation and disable payment option for users.

      Posted by: Dirk
      Most Recent by: Geoff on 2015/11/12 at 3:30pm

      Hi guys, We just started with Community Tickets and it looks promising! Two questions: 1. We made some custom translations (.po and .mo files) and we’re wondering what the correct string would be. We tried: tribe-events-community-tickets-nl_NL.po but …

    • 7
    • 11/12/15
    • Solved Closed
      Release: Community Tickets 3.12

      Posted by: Geoff
      Most Recent by: Geoff on 2015/11/04 at 2:19pm

      Hello, howdy and good day to everyone. I’m stoked to be writing this post because it marks the debut of our new premium Community Tickets plugin! This has been in the works for some time now and is the result of one of our most-requested features. We&…

    • 1
    • 11/4/15
    • Solved Closed
      Product Vendors or WC Vendor Pro?

      Posted by: James O’Sullivan
      Most Recent by: Support Droid on 2015/10/20 at 7:05am

      Hi guys, I can see that the plugin uses a paypal account to pay out to the community users on a particular site. Will there be any attempts to hook into Product Vendors for extra commission controls or the new WC Vendors Plugin also as there is alot of functi…

    • 3
    • 10/20/15
    • Solved Closed
      on ordering of articles in the blog.

      Posted by: LUIGI
      Most Recent by: Geoff on 2015/10/01 at 1:49pm

      A strange question on ordering of articles in the blog. After I installed Tha events calendar, blog entries are sorted on the contrary, and that means from the oldest to most recent. Can anyone tell me how to return to the just ordering? Thank you

    • 3
    • 10/1/15
    • Solved Closed
      Community Tickets Beta

      Posted by: fifteen15studios
      Most Recent by: Brian on 2015/09/24 at 11:27am

      Hi Modern Tribe, I’ve been seeing your Beta ad for the Community Tickets addon for the past couple days. We’d like to try it! When I got home today, I thought I’d install it, but I cannot find where to download it! Can you please let me know…

    • 4
    • 9/24/15
    • Solved Closed
      Daily Summary for Community Events Submission Alerts

      Posted by: Brandy
      Most Recent by: Support Droid on 2015/09/24 at 7:05am

      Hi there, Just wanted to see if there was a way to receive only daily summaries of the events that have been submitted (as opposed to receiving an alert e-mail every time a new submission is made)? If not, is this a feature that you might consider adding in …

    • 3
    • 9/24/15