Tickets not exporting

[Pamela Parker]

I am trying to export a list of tickets sold for an event and am getting the following error (below). The event link is: http://gulfcoastworkforceeventscalendar.org/event/2018golftournament/

Warning: call_user_func_array() expects parameter 1 to be a valid callback, class ‘tribe_events_page_tickets-attendees’ not found in /home/ehcma/public_html/gulfcoastworkforceeventscalendar.org/wp-includes/class-wp-hook.php on line 298

Warning: Cannot modify header information – headers already sent by (output started at /home/ehcma/public_html/gulfcoastworkforceeventscalendar.org/wp-includes/class-wp-hook.php:298) in /home/ehcma/public_html/gulfcoastworkforceeventscalendar.org/wp-content/plugins/event-tickets/src/Tribe/Attendees.php on line 572

Warning: Cannot modify header information – headers already sent by (output started at /home/ehcma/public_html/gulfcoastworkforceeventscalendar.org/wp-includes/class-wp-hook.php:298) in /home/ehcma/public_html/gulfcoastworkforceeventscalendar.org/wp-content/plugins/event-tickets/src/Tribe/Attendees.php on line 573

[Victor]

Hi Pamela!

Thanks for taking your time to report this.

Unfortunately, we are aware of this issue when exporting the attendee list.

I will set this thread’s status to Pending fix and link it to the bug report. This way we will notify you when a fix is released.

You should be able to prevent that error from showing up by disabling WP_DEBUG_DISPLAY > https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG_DISPLAY for your site by adding the following line of code into your wp-config.php file:

define( 'WP_DEBUG_DISPLAY', false );

I apologise for the inconvenience and we appreciate your patience in the meantime.

Best,
Victor

[Nico]

Hey,

Reaching out to let you know we released a hotfix for Event Tickets that addresses the issue with the attendees CSV export. We appreciate the patience while we worked a fix out.

Please update Events Tickets to version 4.6.3.1 and let us know if the fix works for your site. This fix should solve the problem for Event Tickets Plus users as well (no update required to this plugin).

Release blog post → https://theeventscalendar.com/announcing-event-tickets-4-6-3-1/

Cheers,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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