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Zach Tirrell
KeymasterThe Events Calendar PRO 4.3.1.1 hotfix is now available and is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you need any other assistance.
Zach Tirrell
KeymasterAfter I sent this, the devs informed me that the issue was with 5.4 and earlier, sorry about any confusion there.
Good news though, the Events Calendar PRO 4.3.1.1 hotfix is now available and is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you need any other assistance.
October 21, 2016 at 11:22 am in reply to: Site goes down on updating The Events Calendar PRO to 4.3.1 #1180819Zach Tirrell
KeymasterHopefully I can spare you further code exploration. 🙂
The Events Calendar PRO 4.3.1.1 hotfix is now available and is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you need any other assistance.
Zach Tirrell
KeymasterThe Events Calendar PRO 4.3.1.1 hotfix is now available and is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you need any other assistance.
Zach Tirrell
KeymasterThe Events Calendar PRO 4.3.1.1 hotfix is now available and is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you need any other assistance.
Zach Tirrell
KeymasterHopefully I can spare you further code exploration. 🙂
The Events Calendar PRO 4.3.1.1 hotfix is now available and is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you need any other assistance.
Zach Tirrell
KeymasterHopefully I can spare you further spelunking in the code 🙂
The Events Calendar PRO 4.3.1.1 hotfix is now available and is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you need any other assistance.
October 21, 2016 at 11:17 am in reply to: Fatal error from Events calendar pro, renaming plugins is not allowing login. #1180809Zach Tirrell
KeymasterPerhaps you are experiencing a caching issue? Can you send me a URL and I can see if I am seeing the same error on my end?
We have just released the Events Calendar PRO 4.3.1.1 hotfix and it is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you have need any other assistance.
Zach Tirrell
KeymasterPerhaps you have were seeing a cached version? I am looking at your site and seeing your calendar with events at the URL you shared.
Also, the Event Calendar PRO 4.3.1.1 hotfix is now available and is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you have need any other assistance.
Zach Tirrell
KeymasterThe Event Calendar PRO 4.3.1.1 hotfix is now available and is targeted at exclusively fixing this bug. You can either auto-update to that version or grab it from the downloads in your account – https://theeventscalendar.com/my-account/downloads/
Let me know if you have need any other assistance.
Zach Tirrell
KeymasterHi Colbi!
We still test against and have compatibility as far back as WordPress 3.9. We certainly encourage folks to use newer versions of WordPress where possible and you can expect the best possible experience on the newest versions.
Let me know if you have any other questions.
October 21, 2016 at 10:00 am in reply to: Fatal error from Events calendar pro, renaming plugins is not allowing login. #1180750Zach Tirrell
KeymasterBud,
Sorry to hear you encountered this problem. We ran into an issue with the packaging of the 4.3.1 update of The Events Calendar and Event Tickets.
You will need to manually update to The Events Calendar 4.3.1.1
- If you are able to access your site files via FTP, head to the /wp-content/plugins directory and delete the /the-events-calendar folder there. This will not delete event content.
- Once that is deleted, download a fresh copy of The Events Calendar 4.3.1.1 from WordPress.org ? http://wordpress.org/plugins/the-events-calendar
- Install this new fresh copy of The Events Calendar 4.3.1.1 on your site.
⚠️ Please Note: If you have Event Tickets on your site, you may also want to do this process for Event Tickets 4.3.1.1, available on WordPress.org here.
Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.
October 21, 2016 at 9:50 am in reply to: WP Comments being filled with Event Aggregator HTTP Request Limit errors #1180743Zach Tirrell
KeymasterWe are experiencing a bug around the HTTP limit which we are hoping to resolve in an upcoming maintenance release. \
We chose to store these error messages as comments on the import post record because that seemed like a logical association. We expected the errors to be rare, but in practice customers are getting them with much greater frequency than we saw in testing. These comments do have a custom comment-type and we are planning to filter them out of the standard comment view in a future iteration.
In the meantime, have made some changes which should make the logging a bit better in 4.3.1, the history on these errors should get pruned from your database automatically after 7 days. We have filters available to make that time period shorter if you don’t need or want the history on your imports. If you are interested in that, I’d be happy to create a code snippet for you. I can also give you a query to manually purge these specific logs if that would be helpful.
We greatly appreciate your feedback and look forward to delivering continued improvements on this new product in the weeks to come. Let me know if you have any other questions or need further assistance on this specific issue.
October 21, 2016 at 9:32 am in reply to: Fatal error using Pro 4.3.1 with events calendar 4.3.1 #1180642Zach Tirrell
KeymasterOur developers just notified me that this does in fact impact PHP versions 5.4 and lower.
Zach Tirrell
KeymasterOur developers just notified me that this does in fact impact PHP versions 5.4 and lower.
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