Zach Tirrell

Forum Replies Created

Viewing 15 posts - 91 through 105 (of 175 total)
  • Author
    Posts
  • in reply to: Fatal error using Pro 4.3.1 with events calendar 4.3.1 #1180638
    Zach Tirrell
    Keymaster

    Javier – are you seeing a different error than what was originally reported on this thread? If so, please open a new thread with some additional details and we’ll be happy to dig into that with you.

    If not, the fix is coming!

    in reply to: Calendar gone after rollback to version 4.3 #1180631
    Zach Tirrell
    Keymaster

    Hello again!

    Going back to 4.3 should have cleared things up. What are you seeing when you try to access your calendar?

    If you are getting a “page not found” it is possible that the permalinks need to be refreshed. You can try going to Settings > Permalinks and hit the “Save Settings” button.

    If that doesn’t clear it up, can you share a link to your calendar? I’d be happy to take a look.

    in reply to: How do I get version 4.3? #1180623
    Zach Tirrell
    Keymaster

    You can always get older versions of plugins in the downloads section of your account.

    https://theeventscalendar.com/my-account/downloads/

    Hopefully going back to 4.3 puts you back in business. We are hoping to have a hotfix out for the specific issue you were encountering very soon.

    Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Last update Oct. 21, 2016 #1180597
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Update to latest 3.x version #1180595
    Zach Tirrell
    Keymaster

    Nestore,

    You can grab all the old versions of The Events Calendar from WordPress.org. They are all available here: https://wordpress.org/plugins/the-events-calendar/developers/

    Let me know if you need any additional assistance with getting upgraded.

    I do have to ask, why not update to the latest version?

    in reply to: Fatal Error after Update – please help #1180590
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Fatal Error after Update #1180587
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Fatal Error After Upgrade #1180586
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Fatal error using Pro 4.3.1 with events calendar 4.3.1 #1180584
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Fatal Error #1180581
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Fatal error after upgrade #1180579
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Fatal error after upgrade #1180577
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Fatal Error #1180575
    Zach Tirrell
    Keymaster

    Taryn,

    We ran into an issue with the packaging of the 4.3.1 update of The Events Calendar and Event Tickets.

    There are two main solutions to proceed and work around these issues.

    First: Replace the Files of The Events Calendar 4.3.1.1

    • If you are able to access your site files via FTP, head to the /wp-content/plugins directory and delete the /the-events-calendar folder there. This will not delete event content.
    • Once that is deleted, download a fresh copy of The Events Calendar 4.3.1.1 from WordPress.org ? http://wordpress.org/plugins/the-events-calendar
    • Install this new fresh copy of The Events Calendar 4.3.1.1 on your site.

    ⚠️ Please Note: If you have Event Tickets on your site, you may also want to do this process for Event Tickets 4.3.1.1, available on WordPress.org here.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Update to 4.3.1 causes fatal error #1180571
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

Viewing 15 posts - 91 through 105 (of 175 total)