Zach Tirrell

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Viewing 15 posts - 106 through 120 (of 175 total)
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  • Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Complete site crash due to your Pro-plugin #1180567
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Fatal error after upgrade #1180564
    Zach Tirrell
    Keymaster

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: crash with new update #1180563
    Zach Tirrell
    Keymaster

    Garrett,

    We will be shipping a hotfix for this as soon as possible.

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Pro update caused ENTIRE SITE TO CRASH #1180558
    Zach Tirrell
    Keymaster

    George,

    This is a compatibility issue with PHP 5.2. While we do try to support old versions of PHP 5.2, because WordPress itself does, using out-of-date versions of software like this is bad for security and site performance. We will be shipping a hotfix for this as soon as possible.

    You have two options for a temporary fix:

    • You can head to line 97 of events-calendar-pro/src/functions/template-tags/venue.php from this:return ! empty( tribe_get_events( $args ) );

      to this:

      $tribe_events = tribe_get_events( $args );
      return ! empty( $tribe_events );

    • Or you can delete The Events Calendar 4.3.1.1 and Events Calendar Pro 4.3.1 from your site and temporarily re-install versions 4.3 of both plugins until we release a fix for this issue—which we will do promptly and are working on as I type this response.

    Thank you so much for your patience! Please let us know if you have further questions on this matter or anything else we can try to help with.

    in reply to: Installation of Premium Plugins Via Composer #1176968
    Zach Tirrell
    Keymaster

    This was really weird. There was a small bug in the output buffering for the code generating the ZIPs. It was subtle enough not to corrupt the ZIPs, but added 3 bytes to the file size. Composer was having none of that, but the more general way WordPress fetches them (or direct curl calls) had no issue at all.

    I patched that oddness and now Composer is fetching for me without difficulty.

    Let us know if this clears it up and gets you what you needed.

    in reply to: Installation of Premium Plugins Via Composer #1176362
    Zach Tirrell
    Keymaster

    I dug around a bit and the URL that gets hit for a download is like this:

    https://theeventscalendar.com/?pu_get_download=1&pu_request_plugin={plugin-slug}&version={version-number}&pu_install_key={license-key}

    You should be able to configure Composer with the plugin slug (ex: events-calendar-pro), the version number you want (ex: 4.3), and your valid license key. This request should in turn deliver you a ZIP file.

    This isn’t something we are directly exposing (though it’s all there in the code) so there is the risk that we could change the API or hostname for the update service in the future, but generally this should work and it’s certainly not something we change with any frequency.

    Please let me know if this works out as you are hoping.

    in reply to: Installation of Premium Plugins Via Composer #1175663
    Zach Tirrell
    Keymaster

    Hey Philip!

    I’m happy to look into this. I’m pretty sure this is possible now, but I need to poke around a bit to see exactly how the request needs to be formed. I’ll get back to you shortly.

    in reply to: Remove affiliate link for Eventbrite #959826
    Zach Tirrell
    Keymaster

    Hey John,

    It looks like you flagged the last response as correct. I am going to go ahead and close this ticket. If you have additional questions, please feel free to open a new ticket.

    in reply to: Pre-sales query #959280
    Zach Tirrell
    Keymaster

    We do have a list of folks who might be able to help out with some development on your project. In no particular order:

    WerkPress (http://www.werkpress.com) – customization based projects with minimums of $500-$800
    Chris Miller (http://launchbrigade.com) – $125 consultation required before providing an estimate
    Nick Ciske (http://thoughtrefinery.com/) – minimum fee depends on project type
    The Mighty Mo! (http://www.themightymo.com/) – $500-1000 and up for small projects
    Tamara Zuk @ Enollo (http://enollo.com/) – $75 minimum for 1.5 hours of work
    Donald Grover (http://groverwebdesign.com/) – minimum $1500
    Drew Poland (http://www.iheartargyle.com/) – minimum $125 for 1 hour
    Sean Hayes (http://www.emstarinc.com/ Minimum $70/hr for ad-hoc work
    Denise Crosbie (http://www.crosbiewebdesign.ca/) – $50/hr Canadian for simple tweaks

    If you need a cheaper solution, you might check out some of these listings:

    the professionals list at CodePoet
    WordPress Jobs section
    Envato Studio
    Elto

    Hopefully the above will help you find someone to build a CSV exporter for you. Good luck!

    in reply to: Event end date and start date the same #959277
    Zach Tirrell
    Keymaster

    One other quick note, the inclusion of the eventDisplay parameter in your query is odd. I thin that is deprecated and only intended for use on internal queries. I would try omitting that. Also, the ‘orderby’ would probably be better set to meta_value since the date is not a number.

    Perhaps those will help as well.

    in reply to: Event end date and start date the same #959275
    Zach Tirrell
    Keymaster

    OK, after a bunch of digging, (arguably too much since this whole topic falls outside our scope of support) I think your best path is to look at tapping into the post_orderby filter at a priority greater than 10.

    Our code is doing a lot of stuff with the Order and Order By when relating to events. The end result is that some really strange stuff can happen when trying custom queries.

    I wish I could help more, but this customization is proving to be fairly complicated and more than we can assist with in support.

    in reply to: Padding single event page and main calendar #959233
    Zach Tirrell
    Keymaster

    Perfect! I’m going to close out this ticket, if you have additional questions, feel free to open a new one.

    in reply to: Pre-sales query #958761
    Zach Tirrell
    Keymaster

    Great question!

    The original “community organizer” owns the event and only they can edit it from the front end. From the WordPress Dashboard, you as an admin can still edit any events on the site.

    Let me know if you have any additional questions.

    in reply to: Padding single event page and main calendar #958760
    Zach Tirrell
    Keymaster

    Depending on how you want the filter bar to appear impacts where to put that padding.

    If you want to leave the filter bar full width and just adjust the calendar part:
    [code]
    .events-gridview #tribe-events-content {
    padding: 15px;
    }
    [/code]

    Or, you want padding around everything:
    [code]
    .events-gridview #tribe-events-pg-template {
    padding: 15px;
    }
    [/code]

    Let me know if this helps. 🙂

Viewing 15 posts - 106 through 120 (of 175 total)