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November 16, 2017 at 9:24 am in reply to: Event Ticket option disabled before the sale end date/time #1384801

Saikat Dey
Participant

Hi,

Please use the below link of screen recording https://drive.google.com/open?id=1GtSelRoFYuIAgAkTw_R7xMNW6RsYw3C3

Regards,
Saikat

November 16, 2017 at 9:08 am in reply to: Event Ticket option disabled before the sale end date/time #1384778

Saikat Dey
Participant

Hi,

This issue still exists even after upgrading to The Events Calendar Version 4.6.5.
I have crated a sample test event for you. Also attached the screen shots of the edit event page of the sample test event. Please note that we are using Indian Stranded Time (IST). Please try the below test event link after 12.00 AM Indian Stranded Time (IST).
Link of the sample test event where the issue on reproduced state : https://www.thirdbell.in/event/test-event/

Regards,
Saikat

November 15, 2017 at 11:09 am in reply to: Event Ticket option disabled before the sale end date/time #1383764
Saikat Dey
Participant
Hi Jaime,

Thanks for your reply. I have crated a sample test event for you. Also attached the screen shots of the edit event page of the sample test event. Please note that we are using Indian Stranded Time (IST)
Link of the sample test event where the issue on reproduced state : https://www.thirdbell.in/event/test-event/

Regards,
Saikat
- This reply was modified 8 years, 5 months ago by Saikat Dey.
November 15, 2017 at 12:41 am in reply to: Event Ticket option disabled before the sale end date/time #1383275

Saikat Dey
Participant

Hi Jaime,

It was working fine just before updating the Event Calendar and Event Ticket plugin. We hadn’t activated any new plugin/theme or deactivated any existing plugin/theme.
After updating the Event Calendar and Event Ticket plugin if we set a ticket to stop sales at 5pm it stops any sales from midnight

Regards,
Saikat

September 13, 2017 at 2:09 am in reply to: How to create a grid like view of the events #1348461

Saikat Dey
Participant

Hi Courtney,

Thanks for your support. But the main issue with photo view is, it doesn’t show the Venue and ticket price. I think we need to customize the views. Also, We have to display the events or specific types of events on the home page too.
Please share the document which would help me to customize the views. I have tried to follow the document (https://theeventscalendar.com/knowledgebase/themers-guide/) to customize the views. As per instructions in the document, I had copied the the PHP files in my child theme folder. But I found that functions in PHP files are not called/executed.
Please share the latest document/video/template files which would help me to display events on home and other pages based on our required templates.

Regards,
Tirtha

September 12, 2017 at 8:04 am in reply to: Event Ticket images not showing in cart #1348018

Saikat Dey
Participant

Thanks for your help.

September 10, 2017 at 12:43 pm in reply to: Failed to download the Event Ticket Plus plugin after purchase #1347307

Saikat Dey
Participant

Hi Geoff,
Thanks for your help. I found the download link in My Account -> Download page.
I hope you would fix the link issue in mail or provide the link of My Account -> Download page in email.

Regards,
Saikat

September 10, 2017 at 12:41 pm in reply to: Failed to download the Event Ticket Plus plugin after purchase #1347306

Saikat Dey
Participant

Hi Jennifer,
Thanks for your help. I found the download link in My Account -> Download page.
I hope you would fix the link issue in mail or provide the link of My Account -> Download page in email.

Regards,
Saikat
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Viewing 8 posts - 1 through 8 (of 8 total)